Gwynnie BeeReviews 381

Yep I'm a stay at home mom. I love GB because it gets me out of my every day active wear. I do the 2 items at a time. It's perfect for me because it changes up my date night clothes and I wear something different every single week to church. AMAZING! Also, I had weight loss surgery 6 months ago and it was nice not needing to buy new clothes that I would only wear for a short amount of time. I could quickly go in my gb closet and change the sizes of my items.

I was LOVING this at first. But after a few weeks it started taking longer and longer to get items sent out to me. So essentially it was a week to get new items, AFTER I had notified them it was on it's way back AND dropped off at post office, still taking 2-3 days to get new items sent. And then I purchased an At Home item, and it still took 2-3 days to get a new item sent to me. Yes, I had a LONG list, more than 50 items, waiting in my closet to try. So if I am only getting to try 2 items a week, and I don't like them so don't wear them out. That is not worth the money for the subscription. If the turnaround doesn't improve in the next three weeks, I will be cancelling.

After seeing a few video ads about Gwynnie Bee I was intrigued by their offerings and signed up. Upon receiving items I was pretty disappointed with the wear and tear of one of the items. Soon after, I had to leave out of the country for a family emergency. Upon return, I noticed I had been charged a 74 dollar fee. I called to cancel my subscription and to get my money back as I was not going to use their services that month or thereafter, but was denied a refund because they simply do not do refunds. The agent I spoke with was quick to defend their policy, almost as if that is the only type of phone calls they receive. Overall greatly disappointed. Do not recommend to anyone!

The quality of the clothes they offer a ok at best. They were mostly polyester and many of them were clearly worn. The only good part of the service was their outlet that often had very good prices but you were defintiely taking your chances because there was no returns.

However, the real problem came when I tried to cancel. I had to call in 3 times over 3 different months. Most recently, today, I was on hold for 15 minutes and no one picked up. I have better things to do than be on hold waiting for awful customer service! AVOID!

I completed the 30 day "Free Trial" in the morning and saw that in the afternoon that my bank account was drafted for $73 and change. I immediately cancelled in the same day. I was not supposed to be charged and felt that it was quite shady for this to occur. I spoke with Gwynnie Bee and they stated that the money was not taken out, however I spoke with my bank and was informed that this company put a hold on my account for this amount. It's been almost a week and this money has not been returned to me. 30 day free trial is laughable, and I mean this in the most sarcastic way.

All was great when I began my journey with Gwynnie Bee. Have zero complaints about the quality of the clothes for the most part. I've needed to cancel my subscription and it has been like pulling teeth & challenging as I travel for a living in many different time zones. I'm still current stuck with the account months & months after I've tried to follow all of the run around instructions I've received. I should just be able to cancel my account by logging in and choosing to do so. Just not easy or great customer service from the user perspective.

I've tried gwynnie bee multiple times, when I've had a change in job etc and need some new clothing options. This time, I'm postpartum and needed clothing to fit at a slightly bigger size. I used the size guides and over half the clothes didn't fit that the guides said should have. I also returned items, and with the shipping time and then apparently lag in processing at their site, it takes days to get anything shipped back. When I emailed to ask about an over a week delay in getting 2 items, they said it's because I had too many items out that they hadn't processed as back. Now that they've processed them, I've still received nothing.
For $95, I received 9 items. Only 4 fit. I purchased the 2 that fit the best, but that purchase price is on top of the $95 I paid. I could have just bought those items at a store for a similar price. So really $95 got me 2 items to wear once each. I'll be cancelling and won't bother trying again nor can I recommend it to others.