CheapOair

I took out insurance for this trip. I needed to cancel 3 people who can not make it. When I called I was told they do not handle it. I was to go through their website to cancel. It has been well over a week and every time I go on the website I get a message telling me there is a problem with the website and try again later. I will never use Cheapoair again. I should have realized with the name Cheap in it I would get cheated out of my money.

I am very disappointed regarding booking no *******. You canceled the booking but you still holding the money from my bank account. This is more than ten days. Please release my money, you also deducted 49,0000+ from my account without my consent

It appears that hotel options of changed on this site, they did not meet the expectations and budget i had prepared for. A lot of the brands i've accustomed to were not in my search options this time around. Previously, i enjoyed shopping with this site where i'd book great package deals for both flight and hotel.

It was ok. I did not realize the seats were going to cost additional money, so when the cheapoair sales man called to ask about adding insurance, I found out I had been charged $60 or so for seats. I felt that was a bit sly. Then, also I had japanese yen in my billing info, so I assumed I could pay with yen. I live in Japan, so that was my first choice. But I realized afterwards that I had been charged in USD. That also felt like a tricky thing... I was going to ask you to deal with this as I was charged an additional ******* yen because I only had JPY in my account so I was tagged with a transaction fee. BUT that is when I read the notice on the billing page that said I would be charged in USD. So I can not complain, I just didn't realize I needed to read extra to find out that the big JPY bill was going to be charged to me in USD.

The representative who spoke to me was extremely helpful at a difficult time when I had to change my tickets due to family emergency. I appreciate everything that she did for me and she made it so easy thank you very much.

I traveled using Cheapoair for the past 10 years. This is a very reliable travel agency. Once I had to change my flight 24 hours in advance and they changed it without any fees. I would highly recommend this travel agency.

Easy to use but not cheaper than going direct through WestJet. I paid $200 extra than if I went with WestJet alone! Not worth it. Do your research! Everything is extra, including a purse!

Booking a trip, short flight for my grand daughter. I like the site and get a fair price, but hate all the additional add on pop ups. I ended up clicking on something I did not want by mistake and saw no way to delete it.

CS qas very slow I stayed 2 hours and still no solution. Transferred to Cc dept. She tried to help me but then all agents so call were unavailable and problem with my booking not solved

I called to change the origin of my airport with cheapoair. One day, the told me $230, in less than 48 hours, it went up to $760. I felt like I was not given any help though I spent additional money to protect my flight from changes. Not to mention, there have already been 6 changes made to my flight in 6 months.

GoodMy experience was very good. I will recommend you to other friends.
It's a good information and rápida. An general you are very good.

Spoke to a representative and in order to change my fly, had to pay again and he said that I had to call the company of airline for a refund instead of the application of cheapOair.

I originally had gone through another company even though I had used CheapO air before and was very satisfied with them. Big Mistake! I now feel much more comfortable with my reservations and the added available options. I definitely learned my lesson. I will continue to book with this quality company from here on.

I hate theives. Your company is one of the biggest theives I've ever seen. I was in the process of buying tickets and the price changed right after I purchased. That makes you theives.

We used to receive 1 nights stay free at the average cost, after staying 10 nights. Giving back 10% after 10 nights paid. However, Since you partnered with One Key Cash, you have reduced that to less than 3% which is disgraceful, and I am insulted. Why, not give actual rewards anymore? Maybe One Key Cash is now getting that Cash? Not nice and will be the reason for your downfall. As I will now look for a better provider...

When I purchased my ticket, we selected an upgrade that included my selected seats for both flights (round trip) + 1 checked bag. I just received an email from the airline asking me to select my sets again and if i would like to purchase a checked bag. I chose that service for a reason. I think my experience with the service left me a false sense of completion and additional burden on my part. It surely begs the question of what is the purpose of a booking service site like this when I can just go directly to the carriers website and dealing with them?