It's been good so far. I received a phone call after I booked asking me to verify info. I was a little concerned about that. Didn't know if it was a scam.
I was hoping to use my miles points on the return flight. How can i do that, there is no window at checkout
Thank you for the opportunity to be part of this airline, my experience with this had always been a very good one. Once again thanks.
Please assign a communication center to your clients in Middle East especially in Saudi Arabia. And adapt Arabic language to ease communication with us..
Cheapoair gives you choices and gives you the best deals. The app is very easy to use. If you need assistance you can call and speak to a real person. Chepoair is the best.
Keeping me updated in regard to the flight. This is really an excellent job. Removing stress, and giving one confidence in travels.
At the time of initial booking, U$104 was wrongly charged which were not disclosed and afterwards charged to my credit card
Satisfied. I've been a client for years.
They were always impecable, patient, and took their time not only to assist me jn my needs but also to find the best deal available.
Like the reminders he sent countdown for travel. But I would like to know cuz I'm leaving from punta Cana back to California Ontario. Do I have to fill out stuff to go back into our country? California, United States
User friendly, quick and effiencent and allows payments using affirm. Traveling on a budget I do recommend.
Very quick & easy, thank you. This is all I have to comment about. It was a reservation, to buy a ticket. Nothing exceptional, just a simple reservation. Thankyou
Booking was easy, and call service personnel was on target. I always use CheapOair to book All my flights
Quick and Easy. As all second or third bookings are, advertisements and add-ons, many check box to click and CheapOair made it a bit easier.
Your website is misguiding and changes numbers & descriptions around. I will not bother using you again!
I will tell all I know how you tried to cheat other!
MOST UNSATISFIED!
Sorry to hear that, in order to address the complaint you need to tell us what has happened.
The price goes up w/i 15 to $20 more
This is my 3rd and last time using this 3rd party site. The lies/misinformation that agents are telling customers over the phone on recorded lines is ridiculous
Thank you for the feedback. Our agents have assisted this reviewer regarding their concern. We regret your experiece was not satisfactory.
I have used another site that makes a lot of noise and deals with weird routes, but Cheapoair always gives some of the best prices.
Include a mobile money payment platform,some clients a very far from where they can get visa cards to simplify payements
CheapOair especially the Agent Ms Hannah was able to find ways to resolve my booking and transaction problem.Thank you so much!
Prices are good but need a lot of work on customer services. Mostly agents don't have knowledge about airline policies. They really have me hard time this time
Your feedback is very important to us. Thank you for taking the time
All good A+ people to deal with. Pricing is above board too. Please allow me to exit this review now.
Overview
CheapOair has a rating of 3.4 stars from 14,949 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.
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Business History
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The $104.00 you did agree to it was quoted in the original reservation and it is the taxes and fees. It get's charged separate from the actual ticket but it was disclosed and charged the same day as the ticket.