business logo of CheapOair

CheapOair

How would you rate CheapOair?
grey star
grey star
grey star
grey star
grey star
Florida
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

Just let me pay
November 28, 2024

Once i selected my flight i just want to pay for it and be done. It takes several minutes to say I don't want to select seats, i don't want to pay for baggage, i don't want to book a hotel, i don't want to rent a car, i don't want to schedule a pick-up...it is ridiculous that i can't just pay and be done. With this process i am more likely to use another provider to find a place that is less of a hassle

Date of experience: November 18, 2024
Georgia
1 review
0 helpful votes
Follow Varsha P.
Unfollow Varsha P.
Send Message
Share Review
Report Review

Customer support is wavering when requesting changes and even today I was being given different prices much higher when speaking with customer service rather than booking on my own

Date of experience: November 25, 2024
Maryland
1 review
0 helpful votes
Follow Anita S.
Unfollow Anita S.
Send Message
Share Review
Report Review

Diverging statements
November 18, 2024

When I had trouble with my credit card, I was notified by you as to the issue. My cc issues were resolved and in a chat you asked whether I wanted to add the outstanding seat and travel insurance fee. I said no. It was deducted anyway. It was no big deal, but it seemed that one hand didn't know what the other was doing.

Date of experience: November 8, 2024
Michigan
1 review
0 helpful votes
Follow Micheal G.
Unfollow Micheal G.
Send Message
Share Review
Report Review

Great service
December 5, 2024

Courteous kind service. Tickets were always there for me. I had a few times where my tickets were lost and the ticket counter lady didn't have a problem finding it

Date of experience: November 25, 2024
TT
1 review
0 helpful votes
Follow Jenifer J.
Unfollow Jenifer J.
Send Message
Share Review
Report Review

The agent that assisted me to get this booking was very courteous & knowledgeable of the itinerary I desired. I was able to book the flight patterns I needed for the trip which was a plus for me. Thank you very much for your patience & keep up the great work.

Date of experience: November 12, 2024
Bahamas
1 review
0 helpful votes
Follow Angelo C.
Unfollow Angelo C.
Send Message
Share Review
Report Review

Effiicient Booking Experiences
November 16, 2024

It appears that hotel options of changed on this site, they did not meet the expectations and budget i had prepared for. A lot of the brands i've accustomed to were not in my search options this time around. Previously, i enjoyed shopping with this site where i'd book great package deals for both flight and hotel.

Date of experience: November 6, 2024
Alabama
1 review
0 helpful votes
Follow Honore G.
Unfollow Honore G.
Send Message
Share Review
Report Review

Ok
November 24, 2024

Price is usually more than going with airline directly. It's hit or miss. If you accumulate bonus points you can only use a certain amount of your points, what's the point (no pun intended) in that?

Date of experience: November 14, 2024
Florida
1 review
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Send Message
Share Review
Report Review

While paying, returned to pay screen and said the price increased. Had to pay another $60 over first quote in order to purchase. Not the best impression

Date of experience: November 23, 2024
Illinois
1 review
0 helpful votes
Follow Warren L.
Unfollow Warren L.
Send Message
Share Review
Report Review

Changed the total right before I paid
December 8, 2024

I hate theives. Your company is one of the biggest theives I've ever seen. I was in the process of buying tickets and the price changed right after I purchased. That makes you theives.

Date of experience: November 27, 2024
CustomerService C. CheapOair Rep
5 months ago

Thank you for your feedback. People all over the world are able to go onto their computers and phones and look for the same limited seats on any given flight. It can be easy to see how fares and even flights can sell out at any time. That is why it is a standard in the airline industry, no matter if you purchase tickets through the airline, an online website or a local travel agency, fares are never guaranteed until the ticket is issued. We regret any inconvenience or frustration.

New Jersey
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Send Message
Share Review
Report Review

One Complaint
November 8, 2024

We used to receive 1 nights stay free at the average cost, after staying 10 nights. Giving back 10% after 10 nights paid. However, Since you partnered with One Key Cash, you have reduced that to less than 3% which is disgraceful, and I am insulted. Why, not give actual rewards anymore? Maybe One Key Cash is now getting that Cash? Not nice and will be the reason for your downfall. As I will now look for a better provider...

Date of experience: October 28, 2024
CustomerService C. CheapOair Rep
6 months ago

Thank you for your feedback. One Key Cash is the reward program for Expedia.com not CheapOair.com. We regret any inconvenience this may have caused.

Guam
1 review
0 helpful votes
Follow Kyro L.
Unfollow Kyro L.
Send Message
Share Review
Report Review

Nice and Provides more choices
November 7, 2024

Nice and Provides more choices
After my purchase, it seems there was a system error that resulted in me being charged twice. After I reached out, they handled it for me promptly, and their attitude was very good.

Date of experience: October 28, 2024
CustomerService C. CheapOair Rep
6 months ago

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Oregon
1 review
0 helpful votes
Follow Bryn T.
Unfollow Bryn T.
Send Message
Share Review
Report Review

Never an Issue
November 4, 2024

I always book through CheapOair, I always get to review multiple airline prices and trips and have never had any issues with my tickets! This is a great app to use if you want easy and inexpensive trip options all in one place!

Date of experience: October 25, 2024
Spain
1 review
0 helpful votes
Follow Wonkyoung S.
Unfollow Wonkyoung S.
Send Message
Share Review
Report Review

IT IS GREAT!
November 11, 2024

IT IS GREAT! But Your company needs to renovate various option system.Because boarding pass is must option. I think this option should be included in basic option.
And after finishing booking, modification process is not easy. Especially, Checked baggage option should be displayed in your app.

Date of experience: November 1, 2024
Washington
1 review
0 helpful votes
Follow Mamiko S.
Unfollow Mamiko S.
Send Message
Share Review
Report Review

I was so nervous that I won't be able to find reasonable prices of flights.
Finally I booked through your agency.
I hope everything will be great until reaching my plans. Thank you so much!

Date of experience: November 17, 2024
California
1 review
0 helpful votes
Follow Cinderella P.
Unfollow Cinderella P.
Send Message
Share Review
Report Review

We couldn't travel to Vietnam because we didn't know we needed to buy a visa! I wish CheapOair had a system to notify travelers if they need a visa, so we could purchase it directly through CheapOair.

Date of experience: November 9, 2024
Florida
1 review
0 helpful votes
Follow Todd S.
Unfollow Todd S.
Send Message
Share Review
Report Review

Smooth Transaction
November 25, 2024

I have always had a good experience with Cheap- o, what they state is what is charged, no last minute change or anything of that nature. Prices are good.

Date of experience: November 14, 2024
Qatar
1 review
0 helpful votes
Follow Snaidah A.
Unfollow Snaidah A.
Send Message
Share Review
Report Review

I loved the prompts and process involved in booking
November 12, 2024

I loved the prompts and process involved in booking. My experience was perfect i loved the whole process. However, i didn't like the stage where i was informed to select a seat which was charged separately from initial bill which was issued and i had already paid.

Date of experience: November 2, 2024
Pennsylvania
1 review
0 helpful votes
Follow Zoua D.
Unfollow Zoua D.
Send Message
Share Review
Report Review

It's quick to book the flight, anytime
December 1, 2024

It's quick to book the flight, anytime. The only problem I had was that, as soon as you finished to book the flight, you can't upgrade anything without paying an additional fee.

Date of experience: November 20, 2024
New Jersey
1 review
0 helpful votes
Follow Nakia A.
Unfollow Nakia A.
Send Message
Share Review
Report Review

Fair pricing great experience 👍thank you!
November 23, 2024

Fair pricing great experience 👍thank you! CheapOair Its been a great experience I give them five stars...I highly recommend there service for your next travel!

Date of experience: November 12, 2024
CustomerService C. CheapOair Rep
5 months ago

We appreciate the feedback.

Alabama
1 review
0 helpful votes
Follow Charles G.
Unfollow Charles G.
Send Message
Share Review
Report Review

Great Service
November 20, 2024

I use the app to book, let's you look at all kinds of alternatives; dates, airports etc.
Had a missed flight once, they helped me get back in the air.

Date of experience: November 9, 2024

Overview

CheapOair has a rating of 3.4 stars from 14,949 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.

service
2,795
value
3,038
shipping
2,797
returns
318
quality
3,115
This company responds to reviews on average within 3 days

Instant Feedback

233,421 reviews
+210