CARiD

Have been looking for rims for quite awhile and finally found what I wanted for my 2007 Escalade. Put the order in and had some difficulty with my credit card company. Called the customer service number, spoke with Jarred and got it taken care of. Not only was the customer service exceptional, but the rims are beautiful! I received them within a week. I am very pleased with the quality of my he product and the service.

I was pretty sure when I ordered the mirror it was white. I ordered from this website because Amazon only had black ones. So I was excited to find one that matched the color of my car. However, the mirror that arrived is all black.

Ordered replacement tail light for F 150. Dealership quoted $ 1000 for OEM which is crazy. The aftermarket light I bought here looks exactly the same, perfect function. Also was delivered pronto no problems. Thank you

It was a bit of a challenge installing seat covers, but with the included plastic tool and videos on YouTube had success completing the custom look. Very impressed how all seams lined up and the tight precise fit! Glad to have the safety feature of openings for air bags. Happy to see it resist spilled water on first outing.

Great Experience, Shipping wrap was excellent, even dressed for rain ---which it did. The seller answered all my questions, explaining key numbers in the serial number which identified my car is being made in the USA instead of Japan. The pad fit perfectly. I am happy. Thanks

Ordered my first part for a job that I'd never done before (front fender replacement). Part came within a couple days and fit perfectly. All-in-all I can't complain since I saved hundreds. Will consider CarID in the future!

Got the right parts, but the site promised they'd be delivered 3 days before they actually show up. Now, I'm no stranger to dealing with logistics companies, thus I know that once the package leaves, you're at the mercy of the shipping company. To that end, therefore, don't promise delivery no later than a certain day. My package was supposed to arrive two days after I ordered it, but it arrived 5 days later. So in order to avoid this, I'm not going to purchase car parts through this site anymore. Don't make promises you can't keep.

Hassle free. Retrieved my archived order from several years back and reordered the same. Did not open the box yet but if they are like the 1st ones i bought several years ago I see no problem. Quality was good just a bit difficult to fasten that strap under the seat LOL

CarID had exactly the headlights I needed. Placed my order, got confirmation and quick delivery. The info on the website listing was very helpful, including the video links. I will definitely be ordering from yall again. Thanks for doing such a good job.

Bought a hood for my 2004 Honda Accord. Exact product, fir perfect, no damage and fast delivery. Great price and quality. Couldn't think anymore highly of the service. Even got a courtesy call about the delivery times. Appreciate you guys.

After searching the internet for days trying to find a replacement hood for my car that didn't charge more for shipping than the actual hood, i stumbled across CarID. Com and found the hood for nearly half the price of the other places, even ebay. I received it a couple of days after purchase. I haven't actually open it up yet because I won't be the one installing it and we're still waiting on other vital parts to get here but I will come back and update. Great buying experience so far, couldn't ask for better price or service.

I had to call them four times and deal with the same exact answers of people saying give us 24-48 hours or however long they would say. Nobody ever called me back like they said and I always had to initiate. All of this was over the course of three weeks and only for two items.

First I found my part online. Then I ordered it over the phone. I'm glad it came quickly and the part was cheap. Hopefully the part is good quality as it does look of good quality. I haven't installed the front engine mount into my 08 Nissan Quest just yet but I believe it will work well and last a while the part is clean from grease, and looks new. I will definitely remember this site in case I need other parts in the future.

I used ApplePay for my purchase, but it apparently defaulted to an old address. Someone responded quickly on the customer service chat line and fixed the error easily. I also appreciate that they followed up with this survey to ensure I got my delivery.

I ordered new headlights for my 2014 Ford focus. The parts arrived and I placed the box in my garage waiting for a time where I could install them. When I opened the box, I discovered the driver side front headlight magnifying lens was not in place was loose and broke the headlight that came with the kit. The material is all glued plastic, and it looks like the magnifying lens was never properly placed, and has been vibrating around, breaking the interior of the sealed lighting unit..

Loved the website, ordering was a breeze; and then it all derailed from there.
Thought it would ship in 24 hours, it was four days. Then the shipper, because it was h easy (148 lbs) claimed i wasn't home to sign... not only was that not indicated when I ordered but I was home. Driver didn't want to pick it up apparently. Had to pick it up myself, good thing I brought someone because I'm disabled. Again weight wasn't specified. Boxes were fragile torn and ripped up. Inadequate for product. But they asked for a review. Product is what i expected.

Fast and easy experience. I like how fast the delivery was and they're quick email responses. However, I did attempt to order more merchandise a hood insulator liner for $95. I almost purchased it until I noticed it was $399 for shipping. That was upsetting so I deleted my cart

I had a very good experience ordering from CARID. Very good quality and it arrived quickly. The people were very. Very helpful finding out all of the information that I needed to make the purchase. Pleasant sales personal. I will buy from them again in the future. Lonnie Hyde.