The company has garnered a predominantly negative reputation among customers, primarily due to significant issues with order fulfillment, shipping delays, and a lack of responsive customer service. Many customers report receiving incorrect or poor-quality products, with little to no communication from the company regarding their orders. Positive aspects are scarce, with few mentions of satisfactory products; however, some customers have noted good seed quality when they did receive their orders. Overall, the feedback suggests a pressing need for the company to improve its operational efficiency and customer support to enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Plant arrived quickly and in surprisingly good shape. Good instructions inside on how to transition from darkness to sunlight. I will order again.
Le plan est mort. J'ai placé les racines dans un bon terreau et il n'a jamais germé.
Je suis déçu de mon achat.
All plants received in a timely manner and in good health. I am going to have more Scotch Bonnet heat than I know what to do with!
Extremely poor quality. I am an experienced gardener, I followed the instructions as per the package planting instructions. None of the seeds came out. A total waste of money.
Very greatful for the offer to grow a few pepper plants from Caribbean Garden Seed. My true Jamaican Scotch Bonnet, Habanada, and Japanese Shinto, are doing great! I have another special seed to plant that I need more space. Greatful. Thank you!
I've bought three gallon starts four times the size for half the price. The is no size description in the add the don't give the free shipping. There's was no response from customer service. One bad experience would be zero star s but start is alive.
Did not complete my order. And did not provide ETA for 2nd part of the order. Also, there is no way to contact you by phone.
Answer: Not sure but they won't contact you back, number listed just goes to voicemail
Answer: They were suppose to have exotic seeds, but I believe they are a scam