CaribbeangardenseedReviews 107

I tried to order two types of seeds this spring, 2021, and I bought 100 of one type (only 71 were in the package) and the other seeds were on BACK ORDER. This means that they are buying from someone else, and they are not the actual producer of the seeds. Plus, the seeds they do have, they short you on the amount of product they sell you. I expected much more than this, and don't see how a company like this can stay in business. It took over 3 weeks to get the delivery too. If I could give them ZERO stars, I would. I don't recommend them, and the product did not look like what was on-line at all either.

I ordered 3 pimento pepper plants and almost 3 months and 5 emails to them I still dont have them. Contacted my credit card company and was told that they responded that they shipped items yet provided no shipping invoice or tracking number. Please save yourself the hassle. If I could give them no stars I would.

I ordered Gliyz flower seeds. Not one germinated. They will not guaranty their seeds. I plant over a thousand seeds. I'm experienced Gardner. They said they test their seeds before sending them out. I have never experienced such disrespectful customer service agent. I have called now several times and not they blocked my calls. They are nothing but crooks!

I had ordered elephant yam and paid for priority shipping ($18.91 full price), what I got was a rotten piece. Seller does not even reply when you write back. Total waste of money!

The goods arrive rotten and I paid you $200. $80 for shipping! I'll sue you! You have not replied to my mail.

Terrible customer service. Please do not buy--save yourself the headache. Customer service non existent.

I ordered 110 allium bulbs and they are all dead, not to mention teeny tiny. They should not have even shipped them to me. I tried calling twice, but nobody answers. I tried to create a ticket on their website, but it lags out and freezes. I have a couple emails in to them. At this point I am optimistic and hope they respond. I will update my review if they do - hopefully with good news. I also ordered 100 tulip bulbs and was given a note that they will ship them this fall, which is reasonable. The two seed packets I got look good. Shipping was reasonably quick.

On April 10 I ordered Japanese Sweet Potato Slips. A month later I got an email hoping i enjoyed my order and would I like to reorder even though I hadn't received my order. I e-mailed the company 5 times asking where my order was and NEVER received a response. I started a PayPal inquiry and they contacted the company and never heard back. On June 1 I upgraded my PayPay concern. On June 13 th I heard that the order was unit's way. I wrote to cancel the order since I had already ordered elsewhere. The order arrived on June 17th even though I wanted to cancel. I'm going to see if I can still get a refund but I am not hopeful. Over 2 months to receive an order that I could never verify.

I ordered over $70 worth of seeds and bulbs in early June. (CGS9061) After repeated follow up emails on their website and phone messages, I received a USPS PreShipment tracking #. However this was misleading and there has been no status update for the past 7 days.
Looks like this is either a scam business or a very poorly managed business. Should have suspected as the website does not provide any physical address or business location. Will initiate with my CC company to get a refund.

Update: since the earlier post, have received most of my order yesterday via USPS. Looks like they took over a week after shipping label notification, to ship it out, or probably USPS delayed pickup.
Few bulbs not included have been noted as not available currently and to be shipped out by Fall 2020.
Packing and Quality of received seeds and bulbs look good. Will update after a few weeks on the success rate. The single lavender plant was packed safely and received in good condition.
Overall, satisfied with service but wish their communications would be better and accurate. Updated ratings to 4 star.