The company has garnered a predominantly negative reputation among customers, primarily due to significant issues with order fulfillment, shipping delays, and a lack of responsive customer service. Many customers report receiving incorrect or poor-quality products, with little to no communication from the company regarding their orders. Positive aspects are scarce, with few mentions of satisfactory products; however, some customers have noted good seed quality when they did receive their orders. Overall, the feedback suggests a pressing need for the company to improve its operational efficiency and customer support to enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I ordered 3 live Aji Amarillo pepper plants 3 weeks ago, and I never received my order. I've emailed them 4 times, and they never responded to any of my emails. They have no phone number listed on their website to call. Now I'm dying on hold with my credit card company to try and get my money back. What a crappy company!
Ordered my seeds on Apr 24 and paid 7.64 shipping. I think seeds will be shipped by priority service. Label created on May 13. Received parcel on May 20 with First class service that cost only $3.80. Ordered two types of vegetable seeds but received only one. Other one they said out of order and i find out today almost after month as i order. Nobody even send email before so i can order on somewhere else. Now i am too late, will never have my favorite vegetable for season. Don't waste ur money and time. Order somewhere else.
This company will not contact you back or send you what you order. I should of read reviews before ordering, now I'm out what I paid.
I ordered 70 fall planting bulbs and received the first week of December and as I live in Alaska will not be able to plant until late May or June. I called and called and finally talked to a man who said there is nothing he can do about it, not his problem. I asked for a refund and to send them back he said no not his problem. Poor customer service, don't order from them.
I ordered bulbs, they shipped late and arrived in old, soft, rotten shape. No response to phone calls, emails, FB or tickets posted. Worst company ever. No store front, works out of tiny house in PA. Don't waste your money.
Earlier this year I bought some Speckled Cranberry pole beans from you. Not a single one sprouted, whether in-ground or on my heated seed sprouting setup. I am a very successful gardener for many years. I believe that somehow your seeds were irradiated during shipment and were killed.
I have not had time until recently to inform you of this unfortunate situation. Hopefully you can make it right. I'd love to grow speckled cranberry next year but you may want to check your seed stock. Thanks in advance.
Never received. Never get the refund. I have tried to contact them but never get any reply. I ordered from May, until now never hear back.
Your company sucks $#*!... I ordered scotch bonnet seeds... I received some other bull$#*!. Your customer service sucks
I ordered 100 seeds but only received 10 seeds in the mail! Shipped and arrived on time but for what? 10 seeds? No thanks!
My plants were thin and took a while to get going. Taste is perfect and abundant peppers but late bearing because plants were weak. Taste is on point, will reorder. Highly recommend if plants are strong and ready to grow.
Like to know if they have location in nyc, us. I would love to be able to shop fresh vegetables such as purple sweet potatoes. If any know can you tell me where to find fresh Purple sweet potatoes please. Thanks. Ps i am a potential new customer
Great prices and easy checkout. I only wish there were "gift" options as my order was a gift and I didn't want prices to be shown.
I ordered these plants over 2 weeks ago and have not recieved the plants or a tracking number. I called the number provided but it sent me to a message machine. I have not recieved a call back. They took my money though, I will be disputing this purchase if I dont recieve some form of communication from this supposed company.
This was a very easy to navigate website, found my desired plant to order. Delivery was very quick and the bulbs look to be in excellent condition. Shipping is rather pricey but if these bulbs bloom, it will be worth it.
It smells very bad and once soaking it, it only expands a little bit. Other sea moss I have gotten smells like fresh sea and expands much more than this does. Very disappointed.
Great peppers strong plats arrived in good shape have produced many peppers for my hot sauce. Bought two more plants can't wait for them to arrive.
Finally, I can make a proper sofrito with peppers I'm growing from the wonderful aji dulce plants & culantro seeds I received from caribbean Gardenseed. My plants are setting fruit now & I cant wait. I highly recommend!
Two weeks later and item has not shipped, with no communication other than the first confirmation email. I even emailed last week before leaving this review. Will open dispute with credit card.
I haven't received the seed yet. I have nothing to say because I have not received the product as of yet. I will fill this out when the product arrives.
I ordered some ube from this site and the item has not been delivered nor has a tracking number been provided. Where is my order?
Answer: Not sure but they won't contact you back, number listed just goes to voicemail
Answer: They were suppose to have exotic seeds, but I believe they are a scam