The company has garnered a predominantly negative reputation among customers, primarily due to significant issues with order fulfillment, shipping delays, and a lack of responsive customer service. Many customers report receiving incorrect or poor-quality products, with little to no communication from the company regarding their orders. Positive aspects are scarce, with few mentions of satisfactory products; however, some customers have noted good seed quality when they did receive their orders. Overall, the feedback suggests a pressing need for the company to improve its operational efficiency and customer support to enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Excellent communication/customer service. Slips were looking pretty dreadful on arrival. Fingers crossed for their recovery and growth!
Thought I was getting onion plants and received onion sets. The onion sets were growing so that is a plus but I would much rather have received first year onion plants like I thought I was getting.
I was very pleased by the fast shipping and condition of plants upon arrival. The plants arrived in good condition, and were packed with care (plants carefully wrapped with rootball intact and secured with tape to the box to avoid movement. Great job Caribbean Garden Seed!
They had the flower seeds I was looking for. I look forward to planting the seeds and watching them grow. I will definitely come to them again the next time there are seeds of plants I am looking for.
I ordered a specific ornamental pepper. The germination rate was 3%, right alongside a 70% germination rate with the same seed from Park Seed. The one plant that grew has peppers that are not the advertised variety and are ugly. Asked for a refund, but there was no reply whatsoever. Do not buy from this company.
I was excited that your facility had the hard to find plants that I have been searching for. Local nurseries don't carry them. Thank you so much for your careful packaging and expidited shipping.
Wanted hard to find seeds and these guys had what I was looking for. Easy transaction and shipping was fast.
No instruction when to plant it ( bulbs were sprouted). One package had bulbs wet / partially affected by rot.
I ordered 3 bulbs from this vendor and haven't received the package nor any shipping information and it has been a few weeks now. It is impossible to talk to anyone about the status of this order or to cancel it for a refund. I've tried many emails and phone calls. Please help!
It took many requests on their website and eventually calls to reach someone. I had a question about the best shipping address to use, finally spoke with someone who didn't do what we'd agreed upon-to hold off on shipping the order for a couple of days. I did get it and it's planted, so we'll see what happens in the spring. I was also supposed to get a first time customer discount, and didn't.
The seeds are healthy and ready for late winter.
Thanks so much. I will try to send pictures in the spring.
Found it. Ordered them. They came. What more can I say? The site work just the way it was supposed to I'm happy with the company and the garbanzo beans that I ordered.
Prompt service I will probably order from this company again. Why in the world do you want so much written makes me not want to respond at all
I needed a particular variety of dahlia to grow for my daughter's wedding. My research led me to Carribeangardenseed, but was not familiar with the company, and a little worried about the quality of the tubers. Everything arrived quickly, and in excellent condition.
The shipping was high, it jumped from $3 for 1 item up to 10 just because I added 2 seed packs that didn't weigh anything! These Co's. Make money on us in the shipping for sure.
Poor service! And I'm still waiting for someone to contact me about my experience.
The product was wrong and I emailed the office and no reply!
All the seeds grew, delivered fast!
No issues, packaged well, harvesting plants already!
Website is great, variety of seeds, trying some others.
I bout 4 shi$#*!o plants from here and they are thriving and getting bigger with fruits every day. They are flowering. I can't wait for the peppers to come in.
Saw on a cooking show making Japanese turnip greens. So my boyfriend asked that I order them so we can plant them and try out. Thanks for the super quick proceating & shipping. Will order again. Got any catalogs?
Thanks all,
Donna
Pepper plant arrived in the mail. Despite my amateurish gardening skills, it has proven hardy and has survived. I highly recommend.
Answer: Not sure but they won't contact you back, number listed just goes to voicemail
Answer: They were suppose to have exotic seeds, but I believe they are a scam