The company has garnered a predominantly negative reputation among customers, primarily due to significant issues with order fulfillment, shipping delays, and a lack of responsive customer service. Many customers report receiving incorrect or poor-quality products, with little to no communication from the company regarding their orders. Positive aspects are scarce, with few mentions of satisfactory products; however, some customers have noted good seed quality when they did receive their orders. Overall, the feedback suggests a pressing need for the company to improve its operational efficiency and customer support to enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I paid $92 for garden seed from this site. The shipping label was created and then nothing. There was no shipment. They did not return my phone calls. They did not answer my messages. Nothing.
The delivery of the seeds was fast. Next time I would like to receive some explanation sheets of how to handle and some tips.
I received the root mass. I planted and now waiting for growth. The price was great and I hope it springs up. The shipping was fast!
These are top quality seeds! I ordered a pack of pumpkin seeds. I soaked in water for about two hours and put them directly into the soil. Every single seed germinated and I have healthy pumpkin vines growing really well. Looking forward to trying some more seeds! Thank you!
Got my seeds in a timely manner. They sprouted within two days of planting. Thank you! Will be ordering again.
Item arrived, securely packed. Shipping took a little longer than I had hoped. Planted right away and, so far so good. Seems to be thriving. Thank you!
Out of 3 plants only one started to grow. Two others did not survive transportation probably. But that one looks good.
Arrived early. Very healthy looking. Growing very fast and healthy. Just waiting for my Wiri Wiri to get ripe.
I placed an order several bulbs would not ship immediately they never let me know
They took my payment, when i inquired they let me know it would ship next season
I replied that i did not want to wait and wanted a refund no response 3 weeks and counting
I will more than likely be ordering from here again! Very pleasant experience and great looking plants! Thank you so much!
2/3rds of the onion bulbs I ordered were completely dried up and useless. I sent them this and got no response or answer. Bery unprofessional!
My sweet potato slips can in within 3 days and a month later they are HUGE and super healthy :) I can't wait for the harvest.
The germination rate of the kale and gourd we ordered was at approx. 10%.
We are a commercial farm.
J. Essig
Life Farms
This was the only place I could find these seeds. Made the purchase and in about 6-7 days the seeds came in the mail.
My lilies are growing. 3 of them are about 6 inches tall. One of them is a nub. It just doesn't want to grow. I've tried protecting it, thinking something was munching it. But it just won't grow.
My bulb arrived within just a few days of my order. It was packaged very well and appears nice and healthy. Can't wait for it to grow!
No updates provided. Did not respond to emails. Second call answered; answered very unprofessionally. Stated product out of stock nothing available until next spring; asked for full refund asked to to confirm follow up email; no reply. Called credit card company to reverse charges
I ordered 4 live hollyhock roots. I was expecting freshly cut stock and roots that were alive and ready to plant. What I received were 2 pkgs of old, dead roots, in pkgs you find in bigbox stores, clearly marked from another garden center, with a Carribeangardenseeds sticker places over the $3 printed price (I paid $9.99 for each 2 stem pkg)
The plants were so old, the small amount of stem disintegrated when I took them out of the pkg. And I was left with a bunch of loose dead roots. The soil was so old it had turned to powdered dust except for the pieces of perlite.
I emailed the seller immediately asking for a refund. That was a week ago and they have not replied. As I stated in my email to them, I was willing to give them the benefit of the doubt and assume they did not intentionally send me old dead plants. However, their lack of response indicates it was intentional.
I went to their website but was unable to find a phone number or leave a review via their website. (I received this request for a review from sitejabber.com)
I did a google search and found other customers who have had the same bad experience as I have. Terrible customer service. I would caution any shopper not to buy from this seller.
My seeds came nicely packaged and I was able to plant right away. Seeds are now sprouting! Thank you..
One plant was broken, one was filled with dead brown leaves. Two plants are still thriving, two died.
Answer: Not sure but they won't contact you back, number listed just goes to voicemail
Answer: They were suppose to have exotic seeds, but I believe they are a scam