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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Takes to long for delivery and no updates on the progress
Overall good but the only let down was the lengthy wait for delivery
I never No receive my order
Take money and no sent it
It took a whole month to get my order, when I messaged they told me some of my items were out of stock so was waiting for them to get back in stock which if I knew in the beginning I wouldn't of ordered them. When I emailed they offered me points for the inconvenience? No use to me as I probably wouldn't order again from here! The dresses I also ordered I now can't wear to work which was my intention as the slit at the side is too high therefore shows far too much.
I really love my dress but there was no way to track it properly and we knew when it was coming
Good and comms was great Sizing guidance accurate. Colour was as similar to images online
Dress was nothing like pictured and quality was awful and see through. Offered 10% then 30% refund!
I like my dresses, they're not the best quality but they're also not expensive. Happy with them as comfortable and feel nice to wear.
Very happy with quality of outfit, looks amazing on
Had problems changing amount for clear pay account
Dress was lovely and good material, delivery took far too long though, sat waiting to be processed for nearly 2 weeks
Good experience
Quick service
Good quality of clothing
I waited over a month for ny order to arrive, when I did arrive I was disappointed with the cheap material used. In the pictures and videos I seen of the dress it looked stunning but it's not very nice in real life.
Received in a couple of weeks. Quality of items over all not to bad. Size bigger than expected
The shoes I ordered were beautiful but the size was wrong. I wanted to gift them but they did not fit anyone whose foot measurement needed the size shoe I had ordered. The return policy was the worst I have ever encountered. I will not trade with this company again.
The first time you have a chance of being a part in the team you will have a lot more time with the players you have with your family than with the other team and the other teams
Order placed end of May and never received. Sent email chasing twice and heard nothing. Very disappointed as I've ordered from here before and it was all delivered!
Excellent product and outstanding service well done guys amazing 10 out of 10
I ordered a parcel from you I have never received it yet you email me telling me it's been delivered.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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