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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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True to size good quality and great choice of colour.
Waited a long time for these items. However they are all good quality and fit well.
Wanted far to long with no update unless I message to ask why my product was out of stock should of been told
I placed my order and it was dealt with within days. No hassles. Very easy procedure.
Very good, quicker delivery than I thought. Quality was very good too.
The delivery took 3-4 weeks and tracking was rubbish
Delivery takes forever! Quality of items for the money they charge is disgusting
The dress is gorgeous and much better quality than I had expected but the delivery time was ridiculous so if you want something within a month, don't bother ordering from here.
Still waiting for my order after 6 weeks. I was offered £5 off my next order for the inconvenience but I will not be ordering anything again. Not even sure if this company is real or if I will ever receive my items.
Looks nothing like the picture and is poor quality
I ordered my product on 3rd June ready for an event at the endvof June and it did not arrive till 10th July
The dress is very thin so no matter what underwear you have on underneath you can see it through the material. The way it is made, the material on the waist around the belt is constantly overstretched even when not tied so the pattern is distorted and is white. Due to the material being of a very thin shiny texture it does every single lump and bump.
Quick and easy to order, quick delivery
Happy with it
Can't fault quality, sizes maybe bigger than I thought but grate prices
Saw a dress i liked on social media. Ordered it, payed it, but never received it.
Some of the items do come up larger than standard measurements.
Waited way too long for delivery. I had to contact them before they actually sent it out
Very disappointed in the experience with this company, I have still not received my order and was not kept up to date with the any details of my order, I dont think ill be using the company again.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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