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BoutiquefeelReviews 6,126

3.2
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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

Instant Feedback

41,984 reviews
Nevada
1 review
6 helpful votes
Follow Sophia T.
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Do NOT order from this company. I ordered a black jumpsuit with ruffles cascading down the right side. Well, it looked NOTHING like the picture on the website. The material is thin and very very cheap. The craftsmanship was absolutely horrible. The inner seams and outer seams on each leg was sewn crooked. The ruffle was flimsy and Had NO fluidity or character. The seam connecting the ruffle and bodice was gathered and sewn terribly.

To add insult, they told me that I would be responsible for returning the jumpsuit. Stupid I am NOT that I clearly understand that It would cost more to return it from USA to China or they offered me a 20% refund which only equals $4.20, thus I can keep the garbage. How damn well insulting.

I also received a white dress that I did not order. It's ugly, poorly sewn using cheap material just like the jumpsuit, and made with some type of hard piping in the ruffles, very tacky.

The killer is that I'm still awaiting on 2 other items to arrive. I can't imagine what these items will look like.

They end each of their replies with, "Thanks for your support and understanding."
What I UNDERSTAND is this... This company is full of CRAP, unrealistic that I'll pay for return shipping on a piece of garbage. DO NOT support this company by purchasing their CRAPPY garb.

+4
Date of experience: October 5, 2017
Canada
1 review
4 helpful votes
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Junk
October 3, 2017

I bought a dress from this site and it took over 4 weeks to arrive. When it came I was beyond disappointed. The dress looked nothing like the pictures, was very poorly made and the (not white) material was completely see through. I asked for a refund as this was not the quality that I expected and they offered me a coupon for another purchase and suggested I resell the dress. Thanks but no thanks. I wouldn't rip someone off like that. The dress is only fit to be rag. That site is a joke!

Date of experience: October 3, 2017
Ireland
1 review
0 helpful votes
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Go for it
August 24, 2017

Had read bad reviews but good arrived within 2 weeks good quality n sizes good was delighted with my purchases

Date of experience: August 24, 2017
GB
1 review
0 helpful votes
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Perfect
August 15, 2017

I was worriedly at the beginning to order on this website.
But finally I did it and I received my jumpsuit quickly. (UK)
It fit me perfectly, the quality is good, I like it!

Date of experience: August 15, 2017
Saint Lucia
1 review
0 helpful votes
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Best Experience
August 9, 2017

Was a bit worried in the beginning, but everything reached on time and i am from the Caribbean, St. Lucia to be exact. I ordered 2 bathing suits and a romper although the romper isnt how i expected it still fits cute. Thankk youu

Date of experience: August 9, 2017
GB
1 review
5 helpful votes
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I would not recommend this company to anyone. I order 2 items both were faulty and poorly made. When I complained I was originally offered a 40% off voucher if I kept the items. After this was refused as I would never buy from them again, I was offered a 20% refund, advising if I wanted a full refund I would have to pay for postage back to China! This company is an absolute con, the clothes are tat that can never be worn.

Date of experience: July 19, 2017
California
1 review
4 helpful votes
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When complaining, a maximum of 30% was refunded eventually!
Sending back the goods is at own cost and very expensive. Don't trust this site!

Date of experience: July 10, 2017

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.