The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
Do NOT order from this company. I ordered a black jumpsuit with ruffles cascading down the right side. Well, it looked NOTHING like the picture on the website. The material is thin and very very cheap. The craftsmanship was absolutely horrible. The inner seams and outer seams on each leg was sewn crooked. The ruffle was flimsy and Had NO fluidity or character. The seam connecting the ruffle and bodice was gathered and sewn terribly.
To add insult, they told me that I would be responsible for returning the jumpsuit. Stupid I am NOT that I clearly understand that It would cost more to return it from USA to China or they offered me a 20% refund which only equals $4.20, thus I can keep the garbage. How damn well insulting.
I also received a white dress that I did not order. It's ugly, poorly sewn using cheap material just like the jumpsuit, and made with some type of hard piping in the ruffles, very tacky.
The killer is that I'm still awaiting on 2 other items to arrive. I can't imagine what these items will look like.
They end each of their replies with, "Thanks for your support and understanding."
What I UNDERSTAND is this... This company is full of CRAP, unrealistic that I'll pay for return shipping on a piece of garbage. DO NOT support this company by purchasing their CRAPPY garb.
I bought a dress from this site and it took over 4 weeks to arrive. When it came I was beyond disappointed. The dress looked nothing like the pictures, was very poorly made and the (not white) material was completely see through. I asked for a refund as this was not the quality that I expected and they offered me a coupon for another purchase and suggested I resell the dress. Thanks but no thanks. I wouldn't rip someone off like that. The dress is only fit to be rag. That site is a joke!
Had read bad reviews but good arrived within 2 weeks good quality n sizes good was delighted with my purchases
I was worriedly at the beginning to order on this website.
But finally I did it and I received my jumpsuit quickly. (UK)
It fit me perfectly, the quality is good, I like it!
Was a bit worried in the beginning, but everything reached on time and i am from the Caribbean, St. Lucia to be exact. I ordered 2 bathing suits and a romper although the romper isnt how i expected it still fits cute. Thankk youu
I would not recommend this company to anyone. I order 2 items both were faulty and poorly made. When I complained I was originally offered a 40% off voucher if I kept the items. After this was refused as I would never buy from them again, I was offered a 20% refund, advising if I wanted a full refund I would have to pay for postage back to China! This company is an absolute con, the clothes are tat that can never be worn.
When complaining, a maximum of 30% was refunded eventually!
Sending back the goods is at own cost and very expensive. Don't trust this site!
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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