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BoutiquefeelReviews 6,126

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,984 reviews

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GB
1 review
0 helpful votes
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Good fabric
August 4, 2023

The length of time before you receive your order is too long, it needs to be revised otherwise the products were all good and worth the money. Much appreciated

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 4, 2023
Australia
1 review
0 helpful votes
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Shopping
July 5, 2023

I found Jane the assistant very helpful and also the lady at the Plaza when I went there the next day. I can't wait to see your new store :)

Date of experience: July 4, 2023
GB
1 review
0 helpful votes
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Very bad customer service
July 1, 2023
Updated review

Would not take returns back due to your company policy would never buy again I have a bag fukl
Off clothes not suitable to wear and I was offered 10% insult. Terrible service the clothes should be able to be returned. Never again

Date of experience: July 1, 2023

Perfect so easy to do
June 1, 2023
Previous review

Perfect so easy to do

Date of experience: June 1, 2023
Texas
2 reviews
0 helpful votes
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My Boutiquefeel Experience!
June 29, 2023
Updated review

Boutiquefeel provides a large selection of beautiful clothing at a reasonable price. I enjoy reviewing what is new and shopping.

Date of experience: June 29, 2023

Check out had problem
May 21, 2021
Previous review

Check out had problem. No message as to what issue was. Also no phone number listed anywhere to contact Boutiquefeel for assistance. You need to provide someway to speak with customer service to help customers when needed.

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Customer service can be improved
July 29, 2023

It took more than a month for my product to arrive, I tried getting in touch with customer service but did not get any reasonable response, there was also no information given on my order which I could give reference to when asking questions about my order, I found this rather frustrating as there was no evidence of purchase except for the bank transfer. The quality of the clothes are alright considering the price paid.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 29, 2023
GB
1 review
0 helpful votes
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Very good experience with boutiquefeel. I can't complain

Date of experience: June 27, 2023
GB
1 review
0 helpful votes
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Waste of time and money
July 27, 2023

Load of crap to expensive items where like a crisp packer never ordering again

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2023
GB
1 review
0 helpful votes
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Very happy with my purchase, it was delivered quickly and efficiently, Thankyou.

Date of experience: June 26, 2023
Australia
1 review
0 helpful votes
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Mostly ok
June 26, 2023

The 2 pairs of black pants are gorgeous but the blue pair I can't even get them on and the necklace came broken

Date of experience: June 26, 2023
California
1 review
0 helpful votes
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They came
June 26, 2023
Updated review

Efficient shopping experience. Delivered with care.

Date of experience: June 26, 2023

Good stuff
October 31, 2022
Previous review

Very helpful support to adjust my order. Very helpful support to adjust my order.

Date of experience: October 30, 2022
GB
1 review
0 helpful votes
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Happy
June 24, 2023

Again another great buy. Able to track. Would recommend

Date of experience: June 24, 2023
Ireland
1 review
0 helpful votes
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Summer dress and fancy blouse
June 23, 2023

It's the kind of Jersey style material that could do for an Autumn (or winter dress with something underneath. The lacy blouse looks great and striking.

Date of experience: June 23, 2023
GB
1 review
0 helpful votes
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Dress
June 23, 2023

I ordered large maybe x large next time still wearable but not a lot of room

Date of experience: June 23, 2023
Australia
1 review
0 helpful votes
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Nil
June 23, 2023

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Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Dresses
July 22, 2023

Delivery took a very long time and altough the items are nice the quality just isn't there

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Unacceptable delay
July 21, 2023

Firstly the delay was unacceptable.
More than a month to receive the products.
Also very poor quality. Not happy at all.
Never buy anything again.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 21, 2023
France
1 review
0 helpful votes
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Satisfaite
June 20, 2023

Contente de mes achats sur se site
Arrivé plus tôt que prévue
Article conforme a la description
Merci

Date of experience: June 20, 2023
California
2 reviews
0 helpful votes
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Good customer service
June 20, 2023

Customer service e was attentive and responded quickly to any issues that came up.

Date of experience: June 20, 2023
North Carolina
1 review
0 helpful votes
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Way to long for delivery
July 19, 2023

I ordered my outfit May 6 2023. I needed my outfit for a event for June 21 2023. Still haven't received it yet.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 19, 2023
Ireland
1 review
0 helpful votes
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True to size
June 18, 2023

Loved the dresses I ordered and went for a size up when ordering as some sites are very small fitting but the dresses I ordered were way too big for me.

Date of experience: June 18, 2023

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.