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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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I never received the item crap crap crap crap disgraceful shoddy no good
I think the service was good but I think the sizing is very small and not real good quality.
Smooth transaction, fast postage, item as described.
Great site… slow delivery but good customer service and live the clothing
I received my order in about 2-3 weeks which is expected. The shoes are tire to size.
It took to long for my package to come it shouldn't have to take 3 weeks this to long I had plans to wear them but they came to late
Y
The items that I received looked and fit my girl great. But the shipping time is very slow
Horrible. The wait is too long and I don't have what I paid for
It took over a month for my purchase to arrive. When it did the shoes smelled terrible. For a pair of tennis shoes the entire bottom is made of plastic, not rubber. They are very cheaply made. Not sure I will order from this company again. It's a shame because the picture of the shoe is super cute but the reality was very different.
Shopping made easy and most clothes fit true to size.
Quick and easy. I just had one item that came late and I had canceled it. I was happy with rhe products I did receive. I would buy from this company again and recommend it to others. I feel that boutique feel has excellent prices.
Never received merchandise, received something totally different.ordered dress and scarf
The material used are very low quality. I thought it would be better.
It has been awful you got your money and months later I still have not received my stuff. Plus I haven't been able to figure out how to contact you
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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