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BoutiquefeelReviews 6,126

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,984 reviews

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Texas
1 review
0 helpful votes
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Disappointed
June 1, 2023

My products seem to have been poorly made and looked cheap. They were nothing like the pictures. The material wasn't what I thought it would be. But I will purchase something else hopefully I have a better experience.

Date of experience: June 1, 2023
California
2 reviews
0 helpful votes
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Not good at all, it's been over 6 weeks and I still haven't received my order!

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 30, 2023

Good so far
April 22, 2023
Previous review

Good so far

Date of experience: April 22, 2023
Oklahoma
1 review
0 helpful votes
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Birthday gifts
May 30, 2023

Very quick and easy check out no problem it takes about 2 weeks but it's worth it

Date of experience: May 30, 2023
Spain
1 review
0 helpful votes
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Very bad
June 29, 2023
Updated review

4 if the 5 items were horrible and can't change em for refund so don't buy from here I emailed them and they said give em to a friend and they will give me 30% off voucher I wasnt wasting another 75 euro. Stay away

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 30, 2023

So far everything looks good
April 21, 2023
Previous review

So far everything looks good

Date of experience: April 21, 2023
GB
1 review
0 helpful votes
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Not what I ordered
June 28, 2023

Poor quality replacement for what I actually ordered

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 29, 2023
GB
1 review
0 helpful votes
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Fantastic
May 28, 2023

Fantastic i found it easy just hoping they come as easy

Date of experience: May 28, 2023
Ireland
1 review
0 helpful votes
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It was great shopping with you and lots of variety

Date of experience: May 28, 2023
GB
1 review
0 helpful votes
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Great value
May 27, 2023

Easy to use site lovely products, excellent quality, value for money.

Date of experience: May 27, 2023
Virginia
1 review
0 helpful votes
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It took my order over 30 days before I received it
June 25, 2023
Updated review

The dress I ordered was to small I made sure I order the size to big.next my sneakers was definitely to small...I did not see a shoe size on the shoes.I am not satisfied with my oder.I will be returning it

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2023

Excellent..
April 21, 2023
Previous review

Excellent.it was very easy to place my order

Date of experience: April 21, 2023
GB
1 review
0 helpful votes
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Very long wait for delivery considering the charges and am happy with my purchase but I won't be ordering again simply due to the lengthy wait for my order plus the cost of postage. Unfortunately this has put me off ordering in the future

Date of experience: May 26, 2023
GB
1 review
0 helpful votes
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Very sad and disappointed with your service totally unacceptable

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2023
Georgia
1 review
0 helpful votes
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I made 2 orders on the same day or the next day and I received the first order but not the 2nd one. Very disappointed, as there is no customer service number or an official tracking number. Also, I ordered shoes in my size and they are too small!

Date of experience: May 25, 2023
GB
1 review
0 helpful votes
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Top and slippers
May 25, 2023

Was a bit annoying if stuff is not in stock they should not be advertised

Date of experience: May 25, 2023
Alabama
1 review
0 helpful votes
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Fake website
June 22, 2023
Updated review

I never received my order I spent $135 I contacted them they said it was on it way I still haven't received my order and no money back

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2023

It great clothes and pretty
April 11, 2023
Previous review

It great clothes and pretty

Date of experience: April 11, 2023
California
1 review
0 helpful votes
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Very good products
May 23, 2023
Updated review

Great products. Customer service was amazing. Everything arrived packaged carefully

Date of experience: May 23, 2023

N/a
February 4, 2023
Previous review

Great products, good quality, took a while to receive

Date of experience: February 4, 2023
Texas
2 reviews
0 helpful votes
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Great Company!
May 23, 2023

I love this website. It has beautiful items for women.

Date of experience: May 23, 2023
Massachusetts
1 review
0 helpful votes
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My Haul
May 23, 2023

The colors were a little off from what was advertised, I'm still satisfied

Date of experience: May 22, 2023
Florida
1 review
0 helpful votes
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No professionalism..
June 21, 2023

1. No update
2. Package contain no information on where it was coming from.
3. Item place in a clear plastic zip lock type bag with no information where it was sent from.
4. Tennis was not as the photo.
5. Material looks very cheap and inside the tennis is very hard and outside is very hard and rough.
6. The tennis look like a rush process.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 22, 2023
GB
1 review
0 helpful votes
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Terrible returns system
June 20, 2023

Items were good quality but neither fit me. When trying to arrange a return, it took days, to get the returns process from Boutique feel, all had to be done by messaging they were very reluctant to allow me to return the products, eventually after 10 days they sent me a return label which cost me £5

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 21, 2023
Illinois
1 review
0 helpful votes
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Scammers
June 18, 2023

I ordered a dress and gym shoes and I never received the merchandise. I'm disputing the charge with American Express.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 18, 2023

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.