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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Customers please be aware the size is not American size. The site says true to size NO!NO!NO!
I haven't got time for this stop asking for at least 50 characters 5 stars should be sufficient
The site was easy to navigate. Product quality is o.k. But the delivery time was six weeks which to me was too long.
My shopping experience was great, I gave one of the items to my daughter because it was to small.
It has been over 6 weeks and I still haven't received my order!
Like I said they catch my eyes they where beautiful
I was dissatisfied because three of the five things that I purchased were not a great fit I've tried to contact the company to get a return and have received no response
Very easy to order, communication amazing, price was very reasonable, described exactly to what I wanted.
Very satisfied with my order, my dress was exactly how it looked on the picture..
One dress is not the same from the picture, you can not wear it out because you see through it! It's shear but on the picture with the lady wearing it, it doesn't not look anything like it. Also, another outfit plus the shoes the material does not look the same! I spent a nice bit and I am very displeased!
There are very nice items to choose from that's why I ordered several outfits. However, I never received them and was told that I waited too late to inform the company that I had not received what I ordered. No I'm waiting on a refund to return to my card.
Ordered a size 39 pair of trainers & got a size 40 very difficult to return. Ended up getting 50% refund & keeping the trainers.
The item was garbage, cheap junk. Couldn't ever get a hold of anyone to return the item, didn't respond to emails. Don't bother with this site.
I love the matching short sets that I ordered. But the processing and turnaround time is way too long. It took a month before I received my order.
I had to send several emails to check on the status. They were waiting on one item due to back order. Please send order out quicker or give an option on shipping status
My experience was horrible. Have beautiful items but jus take to long to receive them
Easy to shop & pick & pay for my items quick delivery great value for your money.
Due to health issues I did not have time to open my parcel within 2 weeks of receiving. When I did shortly after this it was not at all like advertised, it was cheap looking and did not match description at all, which was figure forming for stomach area. I asked for a refund and was told I could not as I had not contacted Boutique feel within the 2 week period.
Not super bad quality but I guess you get what you pay for.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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