BannerBuzz

Had to pull a banner that I purchased preinstalled, and it tore on a second use. They refused to issue credit for it and I ended up having to buy another banner.

The website makes you assume the company is in Georgia, while it is actually in India. I paid for a designer to design 5 vinyl stickers for a trade show. I gave a positive review after ordering as the chat customer service was helpful. Once the company had my order and my money I never heard from a designer. I finally called to find out the status of the order. The design had not been started. I did receive a proof and immediately approved it. I was quoted a delivery date of 2/27. It is now March 2nd and I'm being told I might get the order by 3/7 or 3/7. When the trade show is over.

Received the hanging banners for the elementary school lunchroom. The printing turned out amazing! So excited to hang them and get reactions from the kids when they see them! Will order from BANNERBUZZ again in the future! Pricing is great too!

I needed a new stretchy display for an upcoming conference at work. When I was shopping around, BannerBuzz came up a little cheaper than the competitors. I designed part of my display on Canva for minor graphic components, but did the rest of the design on BannerBuzz's design platform. It was fairly easy to use. I was able to receive minor help from the design team when I was approving the final proof (didn't need to pay $9 for design option). I received my order in two business days. I wish BannerBuzz had the option for me to pick up at their Suwanee location because it's close to my job, but I had to pay $60 for expedited shipping. Additionally, I received a lot of help from customer service. Every person I talked to was very nice and knowledgeable. I would order from here again and highly recommend for marketing professionals.

I have been a repeat customer for Bannerbuzz. Unlike, past couple of times, this time, I received the products delivered as projected. The products print/color/quality came as expected.

Their quick response with all my questions was very prompt and quick! They took the time to explain and redirect any concerns I had
I am VERY HAPPY with my product (banner) I ordered and received! Excellent quality and job!

Consistently great prices and an incredibly smooth ordering process! The design always matches exactly what I see on my end, and the quality of the products never disappoints. I'm a very happy repeat customer and will continue coming back!

Absolutely horrible experince I needed the order on especific date and arrived 4 days LATE! Customer service would not help at all, wouldn't refund me my money, as the ordered was no longer needed due to the late arrival.

"I ordered a custom vinyl banner for my father's 90th birthday party, and it turned out even better than I expected!" I couldn't believe the price, I was quoted 5 times the amount I paid from a local printing company. I will always get my banners from Banner Buzz!

This was the second time using this company. Both times I paid extra for priority overnight shipping and both times it did not arrive the day it was supposed to - thankfully I gave myself some buffer room with the timing and I could still use it for my event. The first time I bought a step and repeat banner and frame. The frame banner arrived on time but the frame arrived late (the next day) which I assumed would be shipped together. The second order was for a giant check (and I even went without receiving a proof to streamline the production process so it was shipped out on time) and it was due to arrive on a Friday but when checking the tracking number that morning it was not estimated to arrive that day so I called customer service to ask why and they said that it was ready for shipping but FedEx did not pick it up the previous day. I understand they can't control FedEx but it was annoying because I needed it on Monday at 4pm, they confirmed that it would still be delivered by then and it was. After the second time this had happened, I called afterwards to request a refund for the extra shipping cost that I paid for and they did refund me but I no longer have faith in the product arriving when it is scheduled to and I will be mindful of that if I order again.

I was unhappy because I was not able to use my tube man. After all, it was not here in time, but I do love it. I will have other events that I can use it.

I had an issue with the sizing. Just bring informed that they could help was just amazing. Most places we'll just tell you to fix it yourself.

Nightmare ordering process, had to call numerous times, they kept saying the would call back - didn't happen. Quality and ease of install was awful too.

We ordered logo letters for an upcoming event. Had never ordered from you before. The items were even better in person than pictured. Beautiful!

I am a return customer because I had a surprisingly good experience the first time I bought from them. However, this latest experience is the absolute worst experience I've had with an online retailer EVER. First of all I paid $22 for express shipping because I needed the products by a certain deadline. Received only 1 of the 2 packages 4 days later. Requested a refund on shipping to which I was told no because there was an 11% chance it would be delayed and not arrive on time? Like what? That is the dumbest excuse for customer service I've ever dealt with. To top it all off I was missing the biggest part of my order. When I inquired about that they basically said I was lying and said it was delivered and was just sent in a different package. I looked at proof of delivery and the pictures of the 2 packages were at two completely different houses with different bricks and backgrounds. It is insane the level of unprofessionalism and the lack of any type of concern or helpfulness that is given to customers spending their money on this horrible business. I will NEVER again spend a cent on this business and I will tell every other small business owner I come in contact with to stay far away from this company. Thanks for the horrible experience and awful customer service.

Almost a month and I haven't received my purchase as yet. I used them before and they were great. However, it seems as if they didn't care about repeating customer.

I'm asked for several seemingly unnecessary pieces of info, likely to get me to give up. I didn't answer a call today and got an email that because I didn't case was closed and I would have to reopen it. Next time I'm going with a local company that, though a little more expensive, will save me headaches.

From uploading my own designs to approving proofs, with professional adjustments at no extra cost, everything was easy. The banners enhanced our event.

We were shorted 50 boxes. We were charged for 350 boxes but only received 300. There was a surprise courier fee that was added at the end that more than doubled the price. The boxes look fine, but they were hard to put together. If you order from here, check your proof carefully because our logo was upside down but we caught and corrected that. I would not order from this company again.

My order arrived on time, and it was perfectly packaged. Set up was a breeze, and the artwork reproduction was flawless. Will buy again!