BannerBuzz UK has a rating of 4.4 stars from 321 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz UK most frequently mention great service, good quality and quick delivery. BannerBuzz UK ranks 3rd among Banners sites.
Banners are printed in India, Iv been waiting for 2 weeks, the first lot got sent to an address in London, the residents called to say they have my delivery (we're in Portsmouth) called the company and they said they were still in production. Us a UK based printers unless you wish to advertise you're event after it's happened.
I ordered two a-frames for my sandwich boards. Well priced and they arrived as promised. Great weight and very sturdy, but one was bent completely out of shape. It was unusable. I sent photos to customer service, offering to repackage it so they could collect it if they wanted to. They wanted a video. So I sent a video. Then they wanted photos of the packaging. Thank goodness I still had it, so I took photos of the packaging and sent that. It took days of backwards and forwards, but eventually they agreed to send me a replacement. They were helpful and not unreasonable in my dealings, but it took way too long to resolve the issue. I'm not sure how photos of the packaging helped them decide whether I should get a replacement. Anyway, I'm waiting for the new one but overall a decent experience
Hey Katherine! Thank you for taking the time to share your experience. We’re sorry to hear that your order arrived damaged, and we completely understand how frustrating the back-and-forth process must have been. Your patience throughout was truly appreciated. While we’re glad we could ultimately resolve the issue and send a replacement, we take your comments seriously and will review our claims process to ensure it’s quicker and smoother for future customers. We hope your new A-frame arrives in perfect condition and serves you well. If there’s anything more we can do for you, please don’t hesitate to reach out.
Customer service quick and responsive. The personalised image quality I provided was not sufficient, but the team quickly created a matching image to produce a great finishing product. Very happy with the service and delivery.
Hey Maria! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We were a little cautious ordering cut out heads of our cats for the wedding. These were reasonable, great quality and arrived so quickly! Can't wait to show them off
Hey Michael! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website was clear and easy to use. The queries I had were answered on the phone and my requirements were met accurately and quickly7. End product was excellent and price worthy.
Hey Jenn! Thank you for your kind words! We’re thrilled to hear that you found our website clear and easy to use, and that our team was able to promptly assist with your queries. It’s always our goal to deliver a smooth experience from start to finish, and we’re glad the final product met your expectations. We appreciate your support and look forward to helping you again in the future!
Great customer service. All my questions has been answered promptly. Really helpful team and quick delivery. The quality of ordered flags is great and they have been designed exactly as we wanted them to be.
Hey Paulina! Thank you for your kind words! We're delighted to hear that you had a great experience with our service and that our team was able to assist you promptly. It's fantastic to know that the flags met your expectations in both quality and design. We truly appreciate your support and look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out.
After putting my sticker on my partner washes the car, no damage at all sticker is shiny and perfect thank you I'll be ordering more
Hey Jay! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This flag is really good! Amazing quality, material is strong and the image is perfect. Unfortunately the delivery service wasn't as good as the product.
Hey Callum! Thank you for your feedback! We’re happy to hear you're satisfied with the quality of the flag. We sincerely apologize for the delivery delay. We always strive to deliver on time and provide efficient service, and it's unfortunate that you encountered this issue. As a valued customer, we’ve processed a refund for your shipping charges, which will be completed within 2 business days. Please note that depending on your bank, it may take up to 7 business days for the refund to appear in your account. We truly appreciate your understanding and are continuously working to improve. If you have any further concerns, please don’t hesitate to reach out.
The flag I ordered is high quality and Im very satisfied. I recommend this product.
Hey Jon! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
EXCELLENT, PROFESSIONAL SERVICE. I WOULD RECOMMEND BANNERBUZZ TO EVERYONE. ALSO I WAS VERY PLEASED BY THE COST OF THE BANNERS... I EXPECTED TO PAY A LOT MORE THAN I DID.
Hey Janet! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good, contacted me to check I was happy with design before it was printed. Quick delivery too.
Hey Caroline! We appreciate your kind words! We're glad to hear that you had a positive experience and that our team reached out to ensure you were happy with the design before printing. Providing excellent service and quick delivery is always our goal, and it's great to know we met your expectations. Thank you for choosing us—we look forward to assisting you again in the future!
Work was delivered in time and I had a nice customer care over the telephone
Hey Edward! Thank you for your kind feedback! We're so glad to hear your order was delivered on time and that you had a positive experience with our customer care team over the phone. Providing great service is always our priority, and it means a lot to know we met your expectations. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Used you before and web remains user friendly
Great service great website. Easy to use and instructions were followed exactly
Hey Mary! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Great service and products, looking forward to seeing the flags on display. Thank you
Hey Rob! Thank you so much for your kind feedback! We're thrilled to know you're happy with our service and products. We’re just as excited for you to see your flags on display — we’re confident they’ll make a fantastic impression! If you have any photos to share once they’re up, we’d love to see them. Thanks again for choosing us!
Support with designing the banner was excellent. Arrived quickly and good quality.
Hey Caroline! Thank you so much for your kind words! We're thrilled to hear that you were happy with the banner and the support you received during the design process. It’s great to know that the banner arrived quickly and met your expectations in terms of quality. We truly appreciate your business and look forward to assisting you with your future projects!
Amazing service and amazing quality. Would definitely recommend and use again
Hey Peter! We’re absolutely delighted to hear that you’re so happy with both the service and the quality of your order! Your recommendation means the world to us, and we truly appreciate your kind words. We look forward to serving you again in the future—thank you for choosing us!
The badges were better than i was expecting them to be. And arrived in good time
Hey Richard! Thank you for your kind review! We’re thrilled to hear that the celebration badges exceeded your expectations and arrived on time. It’s always our goal to deliver high-quality products that make a positive impact, and we’re happy to know we’ve succeeded. If you need any more items or have further requests, feel free to reach out. We’re here to help!
Top quality product and very efficient service. Happy to have found this company online.
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The site was super easy to use, and the banners arrived very quickly after the proof was approved. Great quality banners, would definitely use again
Hey Falesha! Thank you for your wonderful feedback! We're so glad to hear you found the site easy to use and that your banners arrived quickly after proof approval. It's great to know you're happy with the quality—we’d love to work with you again in the future!
Great service good quality. Fab product great price. Delivery within time quoted
Hey Sarah! We’re delighted to hear that you’re happy with our service, product quality, and pricing! It’s great to know that your order arrived within the quoted timeframe. Thank you for choosing us—we look forward to serving you again!
Hi Olly, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.