BannerBuzz UK

The site was super easy to use, and the banners arrived very quickly after the proof was approved. Great quality banners, would definitely use again

Great service good quality. Fab product great price. Delivery within time quoted

Brilliant job. Arrived ever so quick. Customer service very helpful

A simple reorder on my account would have made this so easy. All artwork should be retained until no longer required by customer. Told writing on my header card was too small but when cards received, the writing was even smaller than original. Totally confused!

Website is clunky and has lots of issues.
Tried nine times before completing purchase.
Maybe an integration issue with paypal, but card worked 3rd time lucky.
Ordered top and bottom pole pockets. After using a discount code the bottom pole pocket seemed to disappear.
Obviously their customer service is terrible.
Their website and software system even worse.

Do NOT use this company

Needed several attempts to use the design template as there is no step-back button, it goes all the way back to the beginning if you want to change the size:@(
It should be easier to see a proof before committing to the order.

The amounts kept changing even though I applied discount code. VAT added right at the end. Not clear how much cost was until then.
It came quite grey looking rather than white background Otherwise it's flying well. Looks great

I found the technical side a bit tricky but by phone, your Matt patiently guided me through the process. He is a credit to your Company.

The artwork proof was a poor representation of that requested and needed to be corrected. This put back the deadline date of delivery beyond the date of the event at which the product would be used!
The price was low and the Flag material was more lightweight than I had anticipated.

Just another india based scamming website posing as UK/US business. Before placing an order for an event i called them to make sure the banner will arrive on time - even scammed me into paying expedited shipping (+£12) yet the banner never arrived. Even though they assured me on the phone & state on their website the max. 4 days or less on the exp. Shipping. Cheap prices attract but trust me you don't want to deal with them. They also refuse to refund me ANY amount, even just the shipping... honestly, rather pay more but have an actual good experience somewhere else - AVOID. (my order no. In case they say i'm a fake customer: uk**************)

Couldn't find my 'saved items' which was frustrating but other than that ordering was pretty simple. When the product arrived it was not what I thought I was getting. I'd already spoken to someone with regard to proofing the design and thought we had eventually understood each other but no! So I rang again and was told how to raise a ticket (feedback on the order). I did as instructed and included 3 pictures one of which was a screen shot of something they sent me to try and reach the proof understanding. I received a timely reply suggesting the issue was one of dimension! Not the case at all and not mentioned in any of my feedback points. Now waiting for a response to my email restating my actual issue. I'm not sure were speaking the same English.

Easy to use web site for ordering. I paid extra to have the banner delivered on or before 1 November. This was important because our event was on Sunday 7 November and I wanted to advertise the event the whole of the week prior. It was actually delivered on 8 November so I lost all that publicity. Furthermore neither BannerBuzz nor UPS could tell me when the banner was going to be delivered.

This is my second order from them. The first order was 3 days late. But I put that down to a new company I'm using. The second-order 5 days late. This time it cost me money. We have scaffolding on the building and I ordered this wall-mounted banner with 2 weeks of it coming down. I ordered it on the 16th with the promise of anything over £99. Quick shipping 14 days later still not received it. Too late to order from another company. Had to pay £145 to keep the scaffolding for 3 more days. Absolutely a joke.

Good website, loads of products, easy to use. Took a while for the artwork to be approved though so can't depend on the first delivery date. Ended up being delivered later than I wanted

My parcel has not arrived. Please re-send My parcel has not arrived. Please re-send

My order never arrived and customer service did nothing about it. Useless.

Dissatisfied with how small the print was and received no reply to email

Not helpful at all refuse to refund items ignore emails...

I simply wanted a repeat order after 9 months, but my Artwork had been disposed of by Bannerbuzz after 6 months so I had to resubmit. I did. Then they said my font size (accepted last time) was no longer acceptable, as it was too small. So it all turned out to require several emails and was a lot harder to get my boomarks than I expected.

I ONLY use you guys.
Excellent product and helpful staff.
Had several things made by them for a website business I am building from a hobby

They don't do shoddy work. Everything was checked and checked again before final production. Products are all really high quality too... Good job