business logo of BannerBuzz

BannerBuzz

Overview

BannerBuzz has a rating of 4.1 stars from 1,104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz most frequently mention customer service, great quality and business cards. BannerBuzz ranks 1st among Banners sites.

service
390
value
90
shipping
90
returns
49
quality
675
This company responds to reviews on average within 0 days

Instant Feedback

12,252 reviews
How would you rate BannerBuzz?
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DO
1 review
0 helpful votes
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Todo llegó en perfecto estado y Rápido!
September 14, 2023

Todo muy fácil, el proceso y la respuesta con el montaje de como quedaría.

Date of experience: September 14, 2023
Tennessee
2 reviews
0 helpful votes
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Happy
July 16, 2020

Happy happy happy happy happy happy happy happy happy

Date of experience: July 16, 2020
Missouri
1 review
0 helpful votes
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I always use Banner Buzz and never had a bad experience until my most recent. I purchased two roll banners of the same image. There were lines implying low ink, the black looked blue, my logo was nearly missing completely. I'm rating 2 stars because of the customer service - I understand low ink happens! When I brought this to Banner Buzz, they were 100% certain I submitted the incorrect file type and refused any sort of resolution. When finally speaking with management, I provided proof that I, in fact, did send in the correct file type and the similar items I had ordered weeks prior were 100% ok (thus proving more it was on Banner Buzz). Still waiting on my approval for a re-print.

Date of experience: March 25, 2025
Veeni M. BannerBuzz Rep
2 months ago

Hey Cadence! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nebraska
1 review
0 helpful votes
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Do not order overnight shipping!
April 23, 2025

If you are expecting to get your order overnight with overnight shipping, you'll be very disappointed. We paid for overnight shipping for an event that was three days later…we received the item a week later. Their resolution was to give us 50% off the shipping expense. Will never use again. Poor customer service.

Date of experience: April 12, 2025
Veeni M. BannerBuzz Rep
3 weeks ago

Hi Ellen, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Florida
1 review
0 helpful votes
Follow Laura S.
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As a long-time and repeat customer, I can truly say that BannerBuzz has always provided us with great quality products that arrive on-time or earlier than expected. We had one recent issue with a part of our order missing and their customer service got a replacement sent out immediately. I recommend BannerBuzz to anyone who needs quality event displays that won't break their bank account. Thanks!

Date of experience: January 27, 2025
Veeni M. BannerBuzz Rep
3 months ago

Thank you, Laura, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Arizona
1 review
0 helpful votes
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Crap
February 7, 2025

Ordered a wheel out sidewalk sign, or so I thought… apparently it defaults to "graphic only" which doesn't make any sense why it would do that. So, you have to catch it, and I did not. So, I ended up paying over $200 for sign graphics that I can get for $20 for the identical quality from someone local. I'd be fine if the graphics were not over priced cheap crap, because I do put partial fault on myself but why should I click on something I want and it default to a partial product? I was offered no help

Date of experience: January 28, 2025
Veeni M. BannerBuzz Rep
3 months ago

Hi Matt, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Florida
1 review
0 helpful votes
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Freedom to be creative
February 2, 2025

I liked being able to use a basic design and personalize it to meet my needs. I liked that when it came time to proof the Art department asked if any changes needed to be made with one of the colors. I was so thankful, because I had missed one small detail. It made the cards look so good.
You should also know that the "billing" section of payment should accept P.O. Boxes. I was forced to enter the shipping address. I receive my credit card statement at my P.O. Box. That is one broken thing about the website. Design process was good. Payment not so good. Thank you.

Date of experience: February 12, 2025
Veeni M. BannerBuzz Rep
3 months ago

Thank you for sharing your feedback with us. We understand how important this is, and we will certainly look into improving our payment system to better accommodate such preferences in the future.We’re glad to hear that you found the design process to be positive, and we appreciate your understanding regarding the payment issue. Your input is valuable as we continue to enhance our customer experience.If you have any further questions or concerns, please feel free to reach out. We truly appreciate your business.

New Jersey
1 review
0 helpful votes
Follow Martin S.
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I ordered my banner and when there was a problem with delivery I called immediately and spoke to many people.
I was promised delivery on April 4th by End Of day.
That was stated in an email from Banner Buzz.
Not the best experience.
They may make a great product in great quality but if not delivered on time BIG Problem.

Date of experience: April 21, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hey Martin, We’re sorry for the inconvenience caused and truly appreciate your patience. We always aim to provide efficient service to every customer. As our team has already reached out to you, we wanted to confirm that a refund request has been submitted on your behalf. It will be processed within 2 business days, and depending on your bank, it may take up to 7 business days for the amount to reflect in your account. If you have any further questions, feel free to reach out—we're here to help!

Washington
1 review
0 helpful votes
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Not helpful
April 26, 2025

Paid for expedited shipping. Arrived one full week later than the promised ship date. Needed for a trade show. Missed it. Called and was told by banner buzz that it was a fed ex problem and that they could not help me.

Date of experience: April 16, 2025
Veeni M. BannerBuzz Rep
3 weeks ago

Hi Susan, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Maryland
1 review
0 helpful votes
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Upstate New York Mandos Banner
April 27, 2025

Banner Buzz kept me in the loop every step of the way when it came to making sure the quality was what I wanted. It really means alot. This Banner is the start of our non profit cosplay group! It will mean we can stand out and advertise more during events we are apart of. Our first one is to raise money for the Ronald McDonald House and it means so much we can do it with an amazing banner.

Date of experience: April 17, 2025
Veeni M. BannerBuzz Rep
3 weeks ago

Hey Tiffany! Thank you so much for sharing your incredible story! We're truly honored to have played a small part in helping launch your nonprofit cosplay group with a banner that reflects your passion and purpose. It means a great deal to us that you felt supported throughout the process—we believe every detail matters, especially when it’s for something as meaningful as your first fundraising event. Wishing you all the best at your upcoming events! We're cheering you on and look forward to helping you stand out even more in the future.

Hawaii
1 review
0 helpful votes
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Love it!
November 12, 2022

Da Best! Da Best! Da Best! Da Best! Da Best! Da Best! Da Best! Da Best!

Date of experience: November 11, 2022