Overview
Best Of Signs has a rating of 4.1 stars from 692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Best Of Signs most frequently mention customer service, design team and fast delivery. Best Of Signs ranks 2nd among Banners sites.
Instant Feedback
There was a lack of communication when we placed the order. We talked to many people at Best of Signs, and it was very confusing. The colors and graphics were absolutely perfect. The fabric seemed thinner and more flimsy than the previous banners we ordered. We were disappointed that there was no pocket for the pole to go thru at the top with which to hang the banners. We turned the tops down and sewed it as best we could to make pockets on the top of all four banners.
Other than the mockup not displaying correctly, everything was fast and painless with great pricing. One of the artists contacted me and clarified what I wanted and did a great job providing a print proof to approve.
Hey Anand! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
When I need to present my business, I go to Best of Signs first. They're fast, high quality, and reasonably priced. I'm always happy with the things I order!
Hey Gabriel! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
BoS always has the best quality for the price - they have good design templates that make it easy to put together eye-catching banners. The weight and quality of the vinyl is fantastic - and you cannot beat the prices!
Hey Anna! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to use website, great quality, and great prices!
I have to go back and forth way too much at times on my orders. And I don't get the right people to talk with or cannot understand them at times. But once we get through all that, the product is always wonderful.
Hi Beth, we're sorry for the inconvenience you experienced. We always strive to provide fast and efficient service to every customer, and it’s unfortunate that you faced an issue. Your feedback is valuable to us, and we’ll certainly take it into account to improve the overall customer experience. We're glad to hear that you're satisfied with the products we offer.
Love this company. Love that if I plan ahead, I do not pay shipping. Always on time and always as promised.
You missed the delivery date. You quoted me a delivery date that was a week early of the date I needed your item and you missed the expected date and you missed my date of need.
Hi Vincent, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The banners looked exactly like i wanted them to look. I ordered 250 Only problem is they were not properly packaged, and one package arrived open and smooshed and torn open. It was raining so it was wet inside.
Hi Dina, Thank you for your feedback, and we’re so glad to hear that the banners turned out exactly as you wanted! However, we sincerely apologize for the packaging issues and the condition in which your order arrived. That’s certainly not the experience we want to provide.
For situations like this, we kindly ask that you contact our support team as soon as possible. They are available 24/7 via phone or chat, and they will be happy to assist you with resolving the issue and ensuring you receive the best possible solution.
Having been a repeat customer, I have never had issues before and was always very happy with products received. Something changed in the ordering process on the perforated window clings where you had to choose full ink or no white ink and it was very confusing. My uploaded images were also problematic in stating they were blurry. I tried to resolve the issue through the query form online, only for it to keep coming back. Then I had to call in, THAT was an absolutely horrible experience. Not once, but twice. Stating they would have a manager call me, only to never receive a call.
Hi Jennifer, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I ordered and needed to cancel. I attempted to cancel immediately upon cancelling the order. Should be as simply as clicking a button, right? Wrong. It took a phone call and 3 emails to cancel. Ultimately it was cancelled, but it was a worse experience than it should have been!
Hi Braulio, we're really sorry for the hassle you had to go through to cancel your order—it definitely should have been a smoother process. We understand how frustrating it can be, and we’re working on making the cancellation process simpler and more efficient moving forward. Your feedback is really important to us, and we’ll be sure to improve our system to avoid this kind of experience in the future. Thanks for sharing your thoughts, and we truly appreciate your patience.
I've ordered hundreds of banners. Never had an issue. Great product, great price. They always help and fix any design spec issues.
Hey Amy! Thank you for taking the time to share your experience! We’re thrilled to hear that your latest banner turned out great and that we’ve consistently met your expectations across hundreds of orders. It means a lot to us that you’ve trusted us time and again for your banner needs. We're especially glad to know that our team has been helpful in resolving any design specification issues along the way. Your continued support and kind words about our product quality, pricing, and service are truly appreciated.
I have never ordered a step and repeat before. Didn't know how to describe what I wanted. Sent in some art and your designers put it all together! I love it! Thank you so much.
Hey Tammy! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
A little difficulty with understanding accent / communicating with some reps- but the service, pricing and quality of product was excellent!
Thank you,
Rudy N.
BWI Graphics
Hi Rudy, Thank you for sharing your feedback! We're so glad to hear you were happy with the service, pricing, and product quality. We do apologize for any communication challenges you had with some of our reps – we truly appreciate your patience, and we'll work on making sure every interaction is as smooth as possible. If you ever need anything else, don’t hesitate to reach out!
Flags I ordered were a little bit more purple than the pink Pantone color I had asked for to be used in the background. I'm very impressed and pleased that they took my order. Other companies wouldn't. My Flags look amazing because it's good quality, it's a great company and I'm glad I found them because they offer fast shipping.
Hey Norman! We are delighted to hear that you are pleased with our service. We have noted your comment regarding the background color appearing more purple than the pink Pantone shade you specified. Your observations are important to us, and we will review our color matching processes to ensure greater accuracy in the future. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order and design. Best of signs reached out prior to printing final item to make sure it looked as I wanted. The tablecloth was of much better quality than I expected. It will last for our historical society for years and we now have a professional, noticeable table at our events. I thought there would be a seam in the cloth since I didn't pay extra for seamless but there wasn't. Possibly since our print was a simple 2 color they threw in the seamless version at no cost? Not sure but am very pleased with the results.
Hey Karen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I didn't need much help other than they had changed a couple things from when I used before! Great prices, the designers/printers did a phenomenal job also as we had a couple troublesome jpg.
Hey Deb! We’re delighted to hear that you’re a satisfied customer! It’s great to know that our team was able to deliver excellent results, even with a few tricky JPGs. We truly appreciate your continued support and are always here to assist with any updates or changes. Looking forward to serving you again!
Very easy to work with, they fixed any problems with my art and the results were better than i was expecting.
Hey Yves! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This company is great to work with. I have had great results with them more than once. They work with you to get your request to be just what you are asking for. Recommended highly.
Hey Betty! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was just what I ordered. Good quality made well. I stand with Ukraine!
Hey Lisa! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Everything was great, very happy with my order, but I was told it would come with a bag and clips but I didn't receive either of them
Hi Tony, Thank you for your feedback! We’re thrilled to hear that you’re happy with your order overall. We apologize for the inconvenience. To resolve this, we kindly ask that you contact our support team, available 24/7 via phone or chat. They will be able to look into the issue and assist you with getting the missing items sent to you as quickly as possible.
I had a little problem with an order and they went above and beyond to resolve my issue. Always a pleasure. What Quality Service is all about. A+++
Hey Joshua! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Atlanta, GA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nancy, Thank you for sharing your feedback, and we sincerely apologize for the confusion and lack of communication you experienced during your order process. We completely understand how important clear communication is, especially when placing a custom order.
I’m glad to hear that the colors and graphics met your expectations. However, we're sorry to hear about your concerns with the fabric and the absence of the pole pocket at the top of the banner. We value your input, and we would like to address these issues properly.
To ensure we can investigate and resolve this matter for you, please raise a support ticket from your account and share your previous order number. This will allow us to track your order details and get in touch with you directly to provide a resolution.
Thank you for your patience, and we look forward to assisting you further!