Overview
BannerBuzz has a rating of 4.1 stars from 1,104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz most frequently mention customer service, great quality and business cards. BannerBuzz ranks 1st among Banners sites.
Instant Feedback
I still haven't received my package. I was never sent tracking information so I have no idea where it is or if it was delivered at all.
Exactly what we needed and expected, colors were true to my files and the shipping was fast and on time. Thanks!
Hey Olivia! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Item arrived on time and product is great quality. My client was very pleased with the delivery and outcome so, as a result, I'm happy!
Hey Tina! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very great job done. Thanks to the design team for being so accommodating. Done on very short notice and very professional looking
Hey Hannah! Thank you so much for your thoughtful message! We’re absolutely delighted to hear that you’re happy with the final result and that our design team was able to accommodate your request on such short notice. It’s always our goal to deliver high-quality, professional-looking products—especially when time is tight—so your kind words truly mean a lot to us. We’ll be sure to pass along your thanks to the design team. If there’s anything else we can assist you with in the future, we’d be honored to help.
Now I'm trying to think of other reasons to have custom banners made. You made this so fast, cheap and easy!
Hey Laura! Thank you so much for your review! We’re thrilled to hear that your experience with us was fast, affordable, and easy. We love that you’re already thinking of new ideas for custom banners! If you ever need more, we’re ready to help bring your ideas to life. Looking forward to serving you again soon!
Title says it all. Need to enter more characters, so I'm doing so.
Hey Peter! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Was exactly what i was looking for, looks great on our work vehicle.
Hey Clint! Thank you for your kind words! We're thrilled to hear that the item was exactly what you were looking for and that it looks great on your work vehicle. We truly appreciate your feedback and are glad we could meet your expectations. If you need anything else or have any future needs, don’t hesitate to reach out. We’re here to help!
Great experience on two orders from BannerBuzz. Built a 10x8 photo backdrop and 15 tables banners. Price and quality were great. Gave tons of referrals from the event.
Hey Evan! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The Banner has taken almost a month and is still not delivered. I received another delay in shipping notice. Will not order again.
Allison, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Still have not received my order... or a refund... submitted my files and asked if they will work or if not, to be issued a refund.
Hi Stefanie, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I love Banner Buzz, every time I need an item, it's easy to navigate. Often times Im in a russ and I leave a note with my order that I need it ASAP and they ALWAYS come through! Their products are great and I recommend them to all my co-business owners for advertising!
Hey Rachelle! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you, positive experience, very well presented, confidence for positive acceptance
Hey Manfred! Thank you for your kind words! We’re glad to hear you had a positive experience and that everything was presented clearly. It’s wonderful to know you feel confident in your order — that’s exactly what we aim for! We appreciate your support and look forward to assisting you again in the future.
I understand why it was the cheapest. I also paid for shipping and it showed up much later than the website initially said it would.
Hi Joel, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
No urgency when there is issues. They want to take the "let's wait" approach. Was promised it would be taken care of.
Hi AJ, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Do not listen to customers request, do not have good color choices.
Hey Brian! Thank you for sharing your experience with us. We're truly sorry to hear that the product did not meet your expectations. We understand your concerns. Please know that we are constantly working to expand our options and improve both quality and customer experience. Additionally, your order was processed based on the artwork that was approved at your end. That said, your satisfaction is very important to us. If there’s anything specific we can still assist you with or clarify further, we’d be happy to help.
Great Service, shipping, communication and quality of product. Have never been disappointed!
Thank you, Joel, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Always on time with quality materials that meet my needs again and again...
So easy to work with! They have always done a fantastic job with customer service, Everything always turns out as suggested.
Hey Mike! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I had a lot of issues with my file I uploaded and they bent over backwards to make sure I was satisfied.
Hey Ryan! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We have had multiple orders that we have had negative experiences with the customer service department.
Hey Tabitha! Thank you for taking the time to share your feedback. We're pleased to hear that you are happy with the product itself, but we're truly sorry to learn about your disappointing experiences with our customer service team. This is certainly not the standard of service we aim to deliver. Your concerns are important to us, and we take them seriously. We would ensure a smoother experience in the future. If you need any assistance or any help please feel free to connect.
Every time i submitted a design it took 2-3 days to get back to me. I ended up going somewhere else and had a much better and faster experience
Hi Christopher, We're really sorry to hear about the delay you experienced. We understand how frustrating it can be to wait, and we truly appreciate your patience. We're working on improving our response times so we can offer a faster and smoother experience moving forward. We completely understand if you choose to go elsewhere, but if you decide to give us another try, we’d love the opportunity to provide a quicker turnaround for you. Thank you again for your feedback!
- Visit Website
- Suwanee, GA, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Vance! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.