website thubmnail of YOINS

YOINSReviews 1,604

3.2
How would you rate YOINS?
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YOINS Reviews Summary

YOINS has a rating of 3.2 stars from 1,604 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YOINS most frequently mention customer service, good quality and live chat. YOINS ranks 3rd among General Apparel sites.

value
161
shipping
162
returns
39
quality
159

Instant Feedback

4,330 reviews
California
1 review
0 helpful votes
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Terrible company
May 5, 2021

My order never arrived and they said. I can get a 60 percent refund. Or pay an extra 40 percent to get it refunded. Terrible company

Date of experience: April 5, 2021
Katherine L. YOINS Rep
over a year old

Dear customer,

Thank you for choosing Yoins and we apologize for any inconvenience caused.

Due to insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@yoins.com?

Best regards,
Yoins Team

Indiana
1 review
0 helpful votes
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Preciosos
March 22, 2021
Updated review

Me encantan los vestidos, son de muy buena calidad

Date of experience: March 22, 2021
Katherine L. YOINS Rep
over a year old

Estimado cliente,

Gracias por enviar un comentario tan amable y entusiasta.

¡Que tenga un lindo día!


Me encantan los vestidos, son de muy buena calidad
January 31, 2021
Previous review

Me encantan los vestidos, son de muy buena calidad

Date of experience: January 30, 2021
California
1 review
0 helpful votes
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I haven't received my package yet
April 21, 2021
Updated review

Yesterday Try several times to purchase the items, every time show a different amount.,
The price is more expensive and also show au? The website is very confusing. I was giving up. To day I want to try one more time and no problem.

Date of experience: March 22, 2021

Yesterday Try several times to purchase the items,...
February 22, 2021
Previous review

Yesterday Try several times to purchase the items, every time show a different amount.,
The price is more expensive and also show au? The website is very confusing. I was giving up. To day I want to try one more time and no problem.

Date of experience: February 18, 2021
NL
2 reviews
2 helpful votes
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Horrible services. I tried to reach the customer services to help me fix the form of payment. I was told that I had to help myself

Date of experience: March 21, 2021
Katherine L. YOINS Rep
over a year old

Dear customer,

We apologize for this inconvenience.

Please check link above to see payments:https://ys.ggood.vip/V4yS

If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?

Best regards,
Yoins Team

GB
1 review
0 helpful votes
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As shown
March 18, 2021
Updated review

Super cute clothes and great prices! Genuinely comes as what is shown, and i was happy to discover the materials were all quite nice and not cheap-feeling.

Date of experience: March 18, 2021
Katherine L. YOINS Rep
over a year old

Dear customer,

We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!

Best regards,
Yoins Team


Super cute clothes and great prices!
February 21, 2021
Previous review

Super cute clothes and great prices!

Date of experience: February 21, 2021
South Africa
1 review
0 helpful votes
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THANK YOU!
March 17, 2021
Updated review

I am very impressed with the service, delivery time was excellent and the quality of the products are outstanding. I battle to find high neck tops in South Africa and am very pleased with your wide variety and choices of high neck clothing on your website. I will definitely purchase from Yoins again.

Date of experience: March 16, 2021
Katherine L. YOINS Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


GREAT, LETS SEE IF I RECEIVE MY ORDER IN SOUTH AFRICA
February 17, 2021
Previous review

GREAT, LETS SEE IF I RECEIVE MY ORDER IN SOUTH AFRICA

Date of experience: February 16, 2021
Australia
1 review
0 helpful votes
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Best online clothes shopping
March 17, 2021
Updated review

Great variety & prices. I ordered 8 items & was happy with them all. Sizing was perfect as well as quality of clothes.

Date of experience: March 16, 2021
Katherine L. YOINS Rep
over a year old

Dear customer,

We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!

Best regards,
Yoins Team


Great variety & prices
February 19, 2021
Previous review

Great variety & prices

Date of experience: February 18, 2021
GB
1 review
0 helpful votes
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Lovely item
March 16, 2021
Updated review

Great website. Easy to use. Great fit. True to size

Date of experience: March 16, 2021
Katherine L. YOINS Rep
over a year old

Dear customer,

We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!

Best regards,
Yoins Team


Great website
February 23, 2021
Previous review

Great website. Easy to use.

Date of experience: February 23, 2021
Utah
1 review
0 helpful votes
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Too small
April 14, 2021
Updated review

I ordered the shirts as 2XL and they were still way too small. The size labeled on the shirt was right, they were just really tiny.

Date of experience: March 14, 2021

Ist Gut ya
February 12, 2021
Previous review

Ist Gut ya

Date of experience: February 11, 2021
Indiana
1 review
1 helpful vote
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Plus size & AFFORDABLE
March 13, 2021
Updated review

I absolutely love YOINS! As a plus size, curvy woman, it is hard to find clothes that make me feel sexy & for an affordable price. Many places with plus size is either expensive &/or not my style. Very pleased! A big woman wants to look good too! Thank you, Yoins!

Date of experience: March 13, 2021
Katherine L. YOINS Rep
over a year old

Dear customer,

We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!

Best regards,
Yoins Team


Quick & easy shopping!
February 9, 2021
Previous review

Quick & easy shopping!

Date of experience: February 9, 2021
Florida
1 review
1 helpful vote
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Product and delivered to quality
March 12, 2021
Updated review

Not gonna lie I almost always ignore ads on Facebook and Instagram but they had these robes that looked like something you'd see in an anime or starwars and I just had to buy them. They fit quite well and the feel is great. Might have to use these in a cosplay and possibly during skit in the future. Everything came out perfectly and I hope this company comes out with more renditions of these products.

Date of experience: March 12, 2021
Katherine L. YOINS Rep
over a year old

Dear customer,

We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!

Best regards,
Yoins Team


Easy to navigate, cool clothes
February 3, 2021
Previous review

Easy to navigate, cool clothes

Date of experience: February 3, 2021
Mexico
1 review
0 helpful votes
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Servicio de paquetería
March 12, 2021
Updated review

El servicio de entrega AM/PM es muy mala, sugiero que cambien de repartidor para futuras entregas.

Date of experience: March 12, 2021
Katherine L. YOINS Rep
over a year old

Estimado cliente,

Gracias por elegir Yoins.

Gracias por sus comentarios, trabajaremos arduamente para mejorar nuestro servicio de entrega.

Si tiene alguna consulta, no dude en ponerse en contacto con nosotros en cualquier momento. ¿Podría contactarnos en vipservice@yoins.com?

Atentamente,
Equipo de Yoins


Necesito saber cómo llegan las prendas y la calidad
February 7, 2021
Previous review

Necesito saber cómo llegan las prendas y la calidad

Date of experience: February 6, 2021
New York
1 review
0 helpful votes
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Good for the cost
March 11, 2021
Updated review

I ordered e items and one was way too big, and another not so appealing as it was on model... going to return the 2. The other was great!

Date of experience: March 10, 2021
Katherine L. YOINS Rep
over a year old

Dear customer,

Thank you for shopping Yoins.

In order to ensure your account safety, we cannot disclose too much of your order information here. We feel sorry about any inconvenience. We have informed the relevant colleagues and they will contact you via email as soon as possible. Please pay attention to your email box left on the Yoins account.

If you need any further help, please do not hesitate to contact us.

Best regards,
Yoins team


Huge variety of clothing!
February 9, 2021
Previous review

Huge variety of clothing!

Date of experience: February 8, 2021
Mexico
1 review
0 helpful votes
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No buenos
April 9, 2021
Updated review

No es la talla que pedi demasiado grande

Date of experience: March 10, 2021

Exelente
February 7, 2021
Previous review

Exelente

Date of experience: February 6, 2021
Canada
1 review
0 helpful votes
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Love the product but not the delivery
March 9, 2021
Updated review

I have been looking at the ads on facebook for a while and loved the style of the clothes for my size. I was hesitant on ordering because of getting the right size and not knowing the company. I found that delivery took so long so if you really want to wear something it may not come in time for an event. Also my tracking order stressed me out because it said delivered before it was delivered to the customer. I just received it this morning and part of me was glad the driver left it in the door but another part of me was worried that they did that because anyone could have taken the package that took so long to come. Overall the shirt is beautiful and i will most likely order again but for the experience, if delivery time can be faster that would be significant.

Date of experience: March 9, 2021
Katherine L. YOINS Rep
over a year old

Dear customer,

Thank you for choosing Yoins.We are sorry for the inconvenience caused to you. The transportation timeliness is related to the transportation method you choose. Sometimes the package delivery fails due to uncontrollable factors, so you need to contact the post office. We will also try our best to improve our delivery service. Thank you for your feedback.

If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?

Best regards,
Yoins Team


I like what I see
February 6, 2021
Previous review

I like what I see. I hope everything goes well with delivery

Date of experience: February 6, 2021
Australia
1 review
0 helpful votes
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Good service
March 9, 2021
Updated review

Service and delivery time was pretty good. Just 1 of the 5 items ordered felt very cheaply made and sizing was inaccurate for the 1 item.

Date of experience: March 8, 2021
Katherine L. YOINS Rep
over a year old

Dear customer,

Thank you for choosing Yoins and we apologize for any inconvenience caused.

Our size is International Size, and you can find the 'size Reference' in the product link, Click to view size Conversions chart, and you will find the right size for you. Due to insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@yoins.com?

Best regards,
Yoins Team


Beautiful clothing range
February 8, 2021
Previous review

Beautiful clothing range.

Date of experience: February 8, 2021
Mexico
1 review
0 helpful votes
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Buena Ropa
March 8, 2021
Updated review

Me encantó comprar, seguiré consumiendo
Saludos

Date of experience: March 8, 2021
Katherine L. YOINS Rep
over a year old

Estimado cliente,

Nos alegra que esté satisfecho con nuestros artículos. Tu satisfacción es nuestra mayor motivación. ¡Que tenga un lindo día!

Atentamente,
Equipo de Yoins


Buena
February 3, 2021
Previous review

Buena

Date of experience: February 3, 2021
GB
1 review
0 helpful votes
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Size Issues
March 6, 2021
Updated review

The clothes arrived in good time, and I like the styles available and the price point. However, upon receiving the items, I found the sizes to be extremely small. I usually wear a size XL, but ordered 2XL in all items to ensure they would fit. For 3 of the items I ordered, I would need at least 4XL for them to fit properly, and as a result I cannot wear these items. I don't mind what size I order, but I think the website should have better tools or services to assist with sizing before purchase. Or maybe there is a mistake, as the items are very, very small?

Date of experience: March 6, 2021
Katherine L. YOINS Rep
over a year old

Dear customer,

Our size is International Size, and you can find the 'size Reference' in the product link, Click to view the size Conversions chart, and you will find the right size for you.

In order to ensure your account safety, we cannot disclose too much of your order information here. We feel sorry about any inconvenience. We have informed the relevant colleagues and they will contact you via email as soon as possible. Please pay attention to your email box left on the Yoins account.

If you need any further help, please do not hesitate to contact us.

Best regards,
Yoins Team


Website easy to navigate
February 12, 2021
Previous review

Website easy to navigate. Interesting options.

Date of experience: February 11, 2021
Maryland
1 review
0 helpful votes
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Cute dresses for the right price
March 2, 2021
Updated review

Waiting to see how long it takes to get order but easy to use it took like 3 weeks

Date of experience: March 2, 2021
Katherine L. YOINS Rep
over a year old

Dear customer,

Thank you for choosing Yoins.

The transportation timeliness is related to the transportation method you choose. You can follow the logistics information in your account.If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com.

Best regards,
Yoins Team


Waiting to see how long it takes to get order but easy...
January 30, 2021
Previous review

Waiting to see how long it takes to get order but easy to use

Date of experience: January 29, 2021
Italy
1 review
0 helpful votes
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Return Policy Issues
March 1, 2021
Updated review

Your size availability is a little lacking. There were items I wanted to purchase for my wife that you just didn't have in her size.

I have also not heard back from your team yet regarding a return I have requested, and your policy states it has to be within 30 days... Does that include days I'm waiting for you to respond?

Date of experience: March 1, 2021
Katherine L. YOINS Rep
over a year old

Dear customer,

Thank you for shopping Yoins.

In order to ensure your account safety, we cannot disclose too much of your order information here. We feel sorry about any inconvenience. We have informed the relevant colleagues and they will contact you via email as soon as possible. Please pay attention to your email box left on the Yoins account.

If you need any further help, please do not hesitate to contact us.

Best regards,
Yoins team


Your size availability is a little lacking
January 31, 2021
Previous review

Your size availability is a little lacking. There were items I wanted to purchase for my wife that you just didn't have in her size.

Date of experience: January 31, 2021

From the business

Yoins aims to create comfortable, high quality, fashionable clothing, and make it available for everybody at an affordable price.

We think that the key to our success is a happy and satisfied customer. This is the reason why we focus on providing the best customer service.

So for any questions, welcome to contact us directly via the live chat (https://goo.gl/FomW47) at 7:30 am to 10:00 pm from Monday to Friday, message us(https://goo.gl/s84jN1) or Call us by 00852-21364966.

Any difficulty in contacting our customer service, please send us your order number and request via complain@yoins.com.

We will review the whole case and quickly resolve your problem. We are here to help you.


yoins.com
Founded in 2014
London
+53