YOINS has a rating of 3.2 stars from 1,604 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YOINS most frequently mention customer service, good quality and live chat. YOINS ranks 3rd among General Apparel sites.
Easy-to-use and good pricing. Hope material is not cheap
Easy-to-use and good pricing. Hope material is not cheap
Love the clothes, sizes are perfect, and brilliant prices
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
Love the clothes, sizes are perfect, and brilliant prices
Looks good but Not the best quality. Also size is too big
There were a fair amount of dresses that I wanted that weren't in plus sizes. It made finding something I liked in my size difficult.
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
There were a fair amount of dresses that I wanted that weren't in plus sizes. It made finding something I liked in my size difficult.
Me encantó mi jumpsuit Fresco, suave y me entalla perfectamente
Estimado cliente,
Nos alegra que esté satisfecho con nuestros artículos. Tu satisfacción es nuestra mayor motivación. ¡Que tenga un lindo día!
Atentamente,
Equipo de Yoins
Good prices, great quality and fast postage. Love the shopping and recommendations, sizes sometimes on the smaller size, but sizing chart is nearly all ways correct
Dear customer,
Thank you for choosing Yoins.
Our size is International Size, and you can find the 'size Reference' in the product link, Click to view size Conversions chart, and you will find the right size for you.
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?
Best regards,
Yoins Team
Ordered from them one time but got the delivery on time, well-packaged. The clothes fit very well, as described, the material is just okay but overall satistfied with what they have to offer.
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
I bought a couple of shirts for myself and something for my grandma. For 3 items, I paid 60 dollars, which wouldn't be so bad if I actually received real clothing. Instead, I got stuff that seemed like it came from Wish. It was cheap and awful fabric, the texture of a shower curtain. One of the shirts was completely botched and unwearable, the buttons grossly misaligned from the holes and unevenly spaced. The button holes were barely edged with stitching at all, so thin wisps of thread hung from each button hole. The other shirt wasn't as bad, but the buttons were awful plastic buttons that look like garbage and the fabric was this suffocating and scratchy polyester. The jacket I got for my grandma was this weird fake wool material and wasn't anything close to what it was advertised to be. The photos on the website for each item showed gorgeous clothing that looked nothing like what I received in style, material, and design. Completely terrible experience, and the fact that this cost me sixty dollars was ridiculous. The items were worth MAYBE two dollars each by their material and cheap production quality alone. I would never buy from this store, even if it was the only option.
Las medidas coinciden con lo que se entrega, y en general con las fotografías, la espera es un poco larga y a veces el rastreo un poco confuso, pero el soporte sobre el seguimiento de tu pedido es bueno, recibí respuesta siempre que contacté.
Estimado cliente,
Gracias por elegir Yoins.
La puntualidad del transporte está relacionada con el método de transporte que elija. Puede seguir la información de logística en su cuenta. Si tiene alguna consulta, no dude en contactarnos en cualquier momento. ¿Podría contactarnos en vipservice@yoins.com?
Atentamente,
Equipo de Yoins
Everyone has commented on my new outfits. Loving the look.
Dear customer,
Thank you for choosing Yoins.
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?
Best regards,
Yoins Team
Заказ доставлен вовремя. Вещи соответствуют образцам на фото.
Уважаемый клиент,
Спасибо, что выбрали Йоинс.
Если у вас есть вопросы, не стесняйтесь обращаться к нам в любое время. Не могли бы вы связаться с нами по vipservice@yoins.com?
С наилучшими пожеланиями,
Команда Йоинс
Мой прошлый заказ шел 2 месяца, в итоге я его так и не дождался, ну хоть возврат денег прошел вовремя. Если мой заказ прибудет вовремя и целым, то с радостью поставлю 5 звёзд. Пока так.
Thanks for the last order, the Japanese trouser is really handsome
Cher client,
Nous sommes heureux que vous soyez satisfait de nos articles. Votre satisfaction est notre plus grande motivation. Bonne journée!
Meilleures salutations,
Équipe Yoins
Thanks for the last order, the Japanese trouser is really handsome
Second order i have placed so far so good a few things didnt really match the sizing stated but that not totally unexpected. I have actually sent a few friends to your site showed them your products. I just clicked on your follow up, i am not unsatisfied, but if you wish additional input feel free to contact me. Dave
Dear customer,
Thank you for choosing Yoins.
Our size is International Size, and you can find the 'size Reference' in the product link, Click to view the size Conversions chart, and you will find the right size for you.
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?
Best regards,
Yoins Team
Second order i have placed so far so good a few things didnt really match the sizing stated but that not totally unexpected. I have actually sent a few friends to your site showed them your products. I just clicked on your follow up, i am not unsatisfied, but if you wish additional input feel free to contact me. Dave
Rapide, interface instinctive et informations précises. Livraison arrivée avant le délai.
Cher client,
Vos commentaires positifs nous permettent de savoir que nos efforts sont appréciés et que vous êtes satisfait de nos services.
Bonne journée!
Rapide, interface instinctive et informations précises.
This is not the first order. And will not be the last.
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
This is the 3rd placed orders. Went very ok so far. A bit long time of delivery.
The process was quite simple. I hope to get my items as seen to do more business with you
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
The process was quite simple. I hope to get my items as seen to do more business with you
Excellent et les tailles sont parfaites et fiable à ce qui est indiqué!
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
Excellent et les tailles sont parfaites et fiable à ce qui est indiqué!
Awesome first experience! Can't wait to order again!
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
Awesome first experience! Can't wait for my shipment to arrive...
Loved shopping but considering what i had to pay after not worth itLoved shopping i wish i could but more... will return soon for sure. I hope it will not take long to arrive now
Loved shopping i wish i could but more... will return soon for sure. I hope it will not take long to arrive now
I did receive my order more then a month after purchased and product was nothing more then something a 2 year old would make!
Answer: Dear kelly We regret to inform you that YOINS can not give you more advice or information about the tax rates and customs charges of your country. For more information on this topic, please refer to the following page of our Help Center: https://www.yoins.com/Yoins-Taxes-and-Tariffs-a-21.html.
Answer: Dear Laura L. Sorry for this mistake, please send us the photo of the wrong product to http://www.yoins.com/Yoins-Contact-Us-a-27.html We will check this problem for you. Best regards. YOins team
Answer: Dear Dian p. You can contact us directly via email: http://www.yoins.com/Yoins-Contact-Us-a-27.html Here is our phone number: Phone: 00852-21364966 (Office time: 9:00am to 6:00pm GMT + 08:00) Best regards. Yoins team
Answer: Dear Samantha, I just got my order in and 3 out of 4 shirts I have ordered are too short. I am only 5'4 and the length doesn't change that much with the different sizes, so I'm sorry, but have to advise you to stay away from this website. Hope this helps you!
Answer: Dear Brooke, your order was shipped on 2016/4/14 16:51:51 with tracking number RS476128100NL. You can track your order status on this link: http://www.17track.net/en/.The usual time for delivery to your location is about 7-25 business days. Hopefully you would get the package very soon. Yoins Team.
Answer: Dear Natasha, Here are the estimated shipping time. Standard flat shipping 7-25 business days Priority direct mail 7-10 business days Express service 3-7 business days. Please click this link to get more information about the delivery. http://www.yoins.com/Yoins-International-deliveries-a-9.html Best regards, Vanilla
Answer: Sorry I ordered from them now Ive read reviews.
Answer: Hi dear, Yoins is a legal shopping site, we have many fans. Here is our shopping website: https://www.yoins.com You could enter the above link to know more and buy what you like. Price displayed on item page. June
Answer: Dear Wendy, Thank you for choosing Yoins. We suggest you measure your body first and compare the measurements before you place the order. You can see the item's measurements only after you choose the size you need. To choose the correct size please open the Size Reference and compare your body measurements with the sizes descriptions. More details about choosing sizes please click here: https://www.yoins.com/Yoins-Size-Guide-a-46.html Any further problem please contact us via cservice@yoins.com Best regards, Yuki
Yoins aims to create comfortable, high quality, fashionable clothing, and make it available for everybody at an affordable price.
We think that the key to our success is a happy and satisfied customer. This is the reason why we focus on providing the best customer service.
So for any questions, welcome to contact us directly via the live chat (https://goo.gl/FomW47) at 7:30 am to 10:00 pm from Monday to Friday, message us(https://goo.gl/s84jN1) or Call us by 00852-21364966.
Any difficulty in contacting our customer service, please send us your order number and request via complain@yoins.com.
We will review the whole case and quickly resolve your problem. We are here to help you.
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!