YOINS has a rating of 3.2 stars from 1,604 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YOINS most frequently mention customer service, good quality and live chat. YOINS ranks 3rd among General Apparel sites.
Good quality of tailoring and knitwear, the only thing is a little thin, so refusal. Covers problem areas.
Order processing requires patience to wait, but they ship quickly once that part is done. I always received my package before the estimated time of arrival, which is incredible and I received all the purchased items, without missing any. The clothes are cute and of good quality. I like that they have a website that is easier to navigate or buy on the go.
I do very little on line shopping because of delays. The confirmation was swift and information regarding shipping and delivery were so exact! Very satisfied.
The worst online shopping experience I've ever had.
They sent me the wrong item and never replied to my emails,
Draped in elegance, her attire whispered tales of intricate lace and vibrant hues, a canvas of style painting the room with a symphony of fashion.
YOINS is a great online shop for trendy and affordable fashion. They have a huge selection of clothes, accessories and intimates for women and men. I love their dresses, they are sexy and stylish. They also have fast and safe shipping on all orders.
: A very descent place. Friendly staff, good quality food, cozy ambiance. Also good space for parking. Can Recommend this place for office parties and group of friends
This is my first time shopping at YOINS and I'm glad I did. It is easy to find your size and the quality is great. The clothes are very comfortable, with long sleeves and perfect length pants. All in all, great experience shopping with them as they have excellent customer service and extremely fast delivery.
The fabrics of this clothing are very nice and soft. The clothes are very comfortable fitting me well and the quality is good. I love that they are fashionable and they look great on me. Overal, very happy with this purchase
The YOINS Men's Clothes Shops are fantastic. The staff is welcoming and supportive. They provide fantastic service, especially for the entire family, which I also like.
I have been shopping at yoins for the last few months and I have to say that the staff there is very helpful, friendly and knowledgeable. They have a great selection of suits, jeans and t-shirts that would fit any man. The sales staff are always willing to help you find what you need and they are very friendly through out all their interactions with me.
I've had a great experience shopping at YOINS. Their clothing is trendy, high-quality, and affordable. I especially appreciate the variety of styles available, which makes it easy to find something for any occasion. Shipping was quick, and customer service was responsive and helpful when I had questions. I highly recommend YOINS to anyone looking for fashionable clothing at a reasonable price.
Always on target! I have never been disappointed with orders. Quality, price, and prompt service. I've been a customer for about 2 years and anticipate many more to come.
I'm beginning to think this company is a sham it's a scam they refuse to answer my phone calls they refuse answer emails they refuse to answer direct messages they refuse to answer messages on their website they think I'm going to go away but the poor pathetic excuse of a company took almost $80 from me out of my bank but yet they don't want to give me a tracking number for my order or my order. That's fine they're scam they are no good they are rip off they are cons I would not buy anything else from this company ever again they're rip off con scam you won't get your stuff I'd give it negative zero but I can't it doesn't give me that option
I ordered something in September 2022 and paid an extra fast delivery, aprox. 7 days. It should be at my adress on Sept 29 2022. And to this day (Dec 12 2022) it still hasn't arrived. I contacted the company too many times and nobody answered me. I am very angry and I want my money back! On the app it is shown that my order is still in the "processing" file, but of course the same day I ordered, my money was taken from my bank account.
Awesome Products! We have ordered products from here for different occasions It seems like their website gets better and more user friendly every time we come back.
Consistently good products! The store provides excellent quality stuff, and the company appears to truly care about customer service. They are always friendly and helpful.
Great service - reasonable prices! I have been a store's customer for several years. My most recent experience was no different than all the rest - great service, reasonable prices, quick delivery.
Awesome from start to finish! High quality customer service, printing and finished product. I would gladly use your store again and would recommend them to anyone.
Answer: Dear kelly We regret to inform you that YOINS can not give you more advice or information about the tax rates and customs charges of your country. For more information on this topic, please refer to the following page of our Help Center: https://www.yoins.com/Yoins-Taxes-and-Tariffs-a-21.html.
Answer: Dear Laura L. Sorry for this mistake, please send us the photo of the wrong product to http://www.yoins.com/Yoins-Contact-Us-a-27.html We will check this problem for you. Best regards. YOins team
Answer: Dear Dian p. You can contact us directly via email: http://www.yoins.com/Yoins-Contact-Us-a-27.html Here is our phone number: Phone: 00852-21364966 (Office time: 9:00am to 6:00pm GMT + 08:00) Best regards. Yoins team
Answer: Dear Samantha, I just got my order in and 3 out of 4 shirts I have ordered are too short. I am only 5'4 and the length doesn't change that much with the different sizes, so I'm sorry, but have to advise you to stay away from this website. Hope this helps you!
Answer: Dear Brooke, your order was shipped on 2016/4/14 16:51:51 with tracking number RS476128100NL. You can track your order status on this link: http://www.17track.net/en/.The usual time for delivery to your location is about 7-25 business days. Hopefully you would get the package very soon. Yoins Team.
Answer: Dear Natasha, Here are the estimated shipping time. Standard flat shipping 7-25 business days Priority direct mail 7-10 business days Express service 3-7 business days. Please click this link to get more information about the delivery. http://www.yoins.com/Yoins-International-deliveries-a-9.html Best regards, Vanilla
Answer: Sorry I ordered from them now Ive read reviews.
Answer: Hi dear, Yoins is a legal shopping site, we have many fans. Here is our shopping website: https://www.yoins.com You could enter the above link to know more and buy what you like. Price displayed on item page. June
Answer: Dear Wendy, Thank you for choosing Yoins. We suggest you measure your body first and compare the measurements before you place the order. You can see the item's measurements only after you choose the size you need. To choose the correct size please open the Size Reference and compare your body measurements with the sizes descriptions. More details about choosing sizes please click here: https://www.yoins.com/Yoins-Size-Guide-a-46.html Any further problem please contact us via cservice@yoins.com Best regards, Yuki
Yoins aims to create comfortable, high quality, fashionable clothing, and make it available for everybody at an affordable price.
We think that the key to our success is a happy and satisfied customer. This is the reason why we focus on providing the best customer service.
So for any questions, welcome to contact us directly via the live chat (https://goo.gl/FomW47) at 7:30 am to 10:00 pm from Monday to Friday, message us(https://goo.gl/s84jN1) or Call us by 00852-21364966.
Any difficulty in contacting our customer service, please send us your order number and request via complain@yoins.com.
We will review the whole case and quickly resolve your problem. We are here to help you.