YOINS has a rating of 3.2 stars from 1,604 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YOINS most frequently mention customer service, good quality and live chat. YOINS ranks 3rd among General Apparel sites.
Another Perfect Order! As always, your service was prompt and ahead of schedule, plus we are always happy with the products and apparel we order! Keep up the good work!
Awesome Products! We have ordered products from here on 4 separate occasions now. It seems like their website gets better and more user friendly every time we come back.
Always do a great job! Thanks for filling my order(s) so quickly! This store always does a great job, and I am always impressed with the quality of material and embroidery.
Very happy repeat customer! I don't believe I've come across a company that is so focus on customer satisfaction as you. I often refer friends and other business associates to your company thanks again for all your help
I love this company! Everything I have purchased from here is perfect. Their prices can't be beat and I love the daily email about specials!
Awesome! We order a lot of apparel from here and we have never been dissatisfied! There have been mistakes once or twice in the past 2 years but they are fixed quickly and they always take care of it timely! We would definitely recommend this company!
Great product! Fast shipping! The store is always very helpful and delivers a nice high quality product.
Wonderful and Good Quality! Good experiences from the recommendation from a business owner friend all the way to the great customer service in placing and processing our new order! Highly recommend it! Most importantly, my logo came out perfect!
This is the first time that I have used your shopping store. I am very pleased with the products and would certainly recommend you to everyone.
Amazing Quality, Price and Value. You provided an amazing product. Better than I ever expected. I will tell everyone how happy I am. I will definitely order again.
Amazing to work with! Top quality products and amazing customer service make you the best in the business. I recommend them to everyone I know. I have been using them for about 2 years and they always come through with value and a great finished product.
It's been 2 months today since I ordered from YOIN. My order still isn't here and I have heard nothing about my order. I paid the whole amount and still nothing. At time point I'm feeling as if I was scammed out of money. I emailed YOIN and message them on Facebook nothing. You can't call the number they have on site, I just want my money back. I will never order from here again. If I could give no stars I would definitely!
Very easy online purchase. Products as described. Arrived in a timely manner. Excellent customer service. Excellent product.
My experience was quick and easy. I made the purchase as a gift for my daughter. Thank you for excellent customer service and being timely.
I've purchased from your shop many times over the last several years, and have yet to have any issue. They do what they say, and the goods are always exactly as described. I highly recommend this company.
Vast selection of products. Quality products at a fair price. Quick order processing and shipping. Very pleased with my order and experience!
Great quality, fast delivery, honest description, professional and we will definitely order again. The order was wonderful and quite satisfying!
Best customer service I have great experience with website -hands-down. I can't say enough good things about the them. I NEVER worry about authenticity like I do from other sites. This is the place to get the real thing and I love them.
Excellent client service! I'm extremely grateful to you guys! Everything was great. Unbelievably fast shipping and overall a great experience. Thank you so much!
Answer: Dear kelly We regret to inform you that YOINS can not give you more advice or information about the tax rates and customs charges of your country. For more information on this topic, please refer to the following page of our Help Center: https://www.yoins.com/Yoins-Taxes-and-Tariffs-a-21.html.
Answer: Dear Laura L. Sorry for this mistake, please send us the photo of the wrong product to http://www.yoins.com/Yoins-Contact-Us-a-27.html We will check this problem for you. Best regards. YOins team
Answer: Dear Dian p. You can contact us directly via email: http://www.yoins.com/Yoins-Contact-Us-a-27.html Here is our phone number: Phone: 00852-21364966 (Office time: 9:00am to 6:00pm GMT + 08:00) Best regards. Yoins team
Answer: Dear Samantha, I just got my order in and 3 out of 4 shirts I have ordered are too short. I am only 5'4 and the length doesn't change that much with the different sizes, so I'm sorry, but have to advise you to stay away from this website. Hope this helps you!
Answer: Dear Brooke, your order was shipped on 2016/4/14 16:51:51 with tracking number RS476128100NL. You can track your order status on this link: http://www.17track.net/en/.The usual time for delivery to your location is about 7-25 business days. Hopefully you would get the package very soon. Yoins Team.
Answer: Dear Natasha, Here are the estimated shipping time. Standard flat shipping 7-25 business days Priority direct mail 7-10 business days Express service 3-7 business days. Please click this link to get more information about the delivery. http://www.yoins.com/Yoins-International-deliveries-a-9.html Best regards, Vanilla
Answer: Sorry I ordered from them now Ive read reviews.
Answer: Hi dear, Yoins is a legal shopping site, we have many fans. Here is our shopping website: https://www.yoins.com You could enter the above link to know more and buy what you like. Price displayed on item page. June
Answer: Dear Wendy, Thank you for choosing Yoins. We suggest you measure your body first and compare the measurements before you place the order. You can see the item's measurements only after you choose the size you need. To choose the correct size please open the Size Reference and compare your body measurements with the sizes descriptions. More details about choosing sizes please click here: https://www.yoins.com/Yoins-Size-Guide-a-46.html Any further problem please contact us via cservice@yoins.com Best regards, Yuki
Yoins aims to create comfortable, high quality, fashionable clothing, and make it available for everybody at an affordable price.
We think that the key to our success is a happy and satisfied customer. This is the reason why we focus on providing the best customer service.
So for any questions, welcome to contact us directly via the live chat (https://goo.gl/FomW47) at 7:30 am to 10:00 pm from Monday to Friday, message us(https://goo.gl/s84jN1) or Call us by 00852-21364966.
Any difficulty in contacting our customer service, please send us your order number and request via complain@yoins.com.
We will review the whole case and quickly resolve your problem. We are here to help you.