YOINS has a rating of 3.2 stars from 1,604 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YOINS most frequently mention customer service, good quality and live chat. YOINS ranks 3rd among General Apparel sites.
Excellent service client expédié dans les délais. Expédition très rapide.
La qualité est étonnamment bonne!
Bon produit.
Mon article est arrivé rapidement et bien emballé. La qualité et le style étaient excellents. Ce fut une expérience formidable et j'achèterai à nouveau avec plaisir.
Cher client,
Nous sommes heureux que vous soyez satisfait de nos articles. Votre satisfaction est notre plus grande motivation. Bonne journée!
Sinceres salutations
L’équipe Yoins
Livraison rapide et professionnelle! Recommande fortement! Super expérience! Bon prix. Grande transaction, une communication très claire.
Cher client,
Merci d'avoir choisi Yoins.
Nous sommes heureux de savoir que vous avez une bonne expérience de magasinage avec nous. Merci pour vos commentaires et votre compréhension. Si vous avez des questions, n'hésitez pas à nous contacter à tout moment. Pourriez-vous nous contacter à vipservice@yoins.com?
Meilleures salutations,
L'équipe de Yoins
Vous vendez exactement le type de vêtements que je recherche. Produits de grande qualité à un prix raisonnable, expédition rapide. Merci.
Cher client,
Merci d'avoir choisi Yoins.
Nous sommes heureux de savoir que vous avez une bonne expérience de magasinage avec nous. Merci pour vos commentaires et votre compréhension. Si vous avez des questions, n'hésitez pas à nous contacter à tout moment. Pourriez-vous nous contacter à vipservice@yoins.com?
Meilleures salutations,
L'équipe de Yoins
J'adore ce site. Tant d'articles personnalisés
Mon article était absolument parfait. Il était impeccable et s'est avéré exactement comme je l'avais imaginé.
Cher client,
Merci d'avoir envoyé un commentaire si gentil et enthousiaste.
Bonne journée!
Produits de haute qualité, beaucoup de choses différentes, les yeux se dispersent, le site Web est très facile à utiliser, facile à passer une commande
Cher client,
Merci d'avoir choisi Yoins.
Nous sommes heureux de savoir que vous avez une bonne expérience de magasinage avec nous. Merci pour vos commentaires et votre compréhension. Si vous avez des questions, n'hésitez pas à nous contacter à tout moment. Pourriez-vous nous contacter à vipservice@yoins.com?
Meilleures salutations,
L'équipe de Yoins
Viseur très facile à utiliser et j'ai trouvé ma taille. Je croise les doigts, ils vont bien et je vais certainement commander à nouveau
Cher client,
Merci d'avoir choisi Yoins.
Nous sommes heureux de savoir que vous avez une bonne expérience de magasinage avec nous. Merci pour vos commentaires et votre compréhension. Si vous avez des questions, n'hésitez pas à nous contacter à tout moment. Pourriez-vous nous contacter à vipservice@yoins.com?
Meilleures salutations,
L'équipe de Yoins
Ich bin immer zufrieden mit Yoins. Alles, was ich bestellt habe, war perfekt! Vielen Dank Yoins für gute Qualitätsprodukte zu vernünftigen Preisen.
Fast and friendly service. Easy communication. Thanks! Easy process to buy from, a very wide variety & choose & so easy to return, which is free!
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
I love shopping on Yoins reasonably priced goods and very stylish. Would thoroughly recommend them. And extremely helpful if you have a query
They do not offer returns. They tried to get me to buy more and pay for 50 percent of something I don't want.
Dear customer,
Thank you for choosing Yoins and we apologize for any inconvenience caused.
Due to insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@yoins.com.
Best regards,
Yoins Team
Un nouveau site prometteur, des vêtements de qualité qui en général taille bien, une offre fidélité offrant un vêtement gratuit toutes les 3 semaines, une réactivité de réponse du service client, je recommande!
Cher client,
Vos commentaires positifs nous permettent de savoir que nos efforts sont appréciés et que vous êtes satisfait de nos services.
Bonne journée!
I recently found out about Yoins through an Instagram ad, and I saw deals that seemed unbelievable. Soon after, I purchased so many clothing items. I definitely recommend this for anyone who wants great clothing pieces (plus accessories) for an awesome price!
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
They have latest collection of new stylish clothes and they delivery the products on given time. Good customer services.
Dear customer,
Thank you for choosing Yoins.
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?
Best regards,
Yoins Team
The clothes have great quality and the purchase information was very clear and always available. Im very satisfied!
I cant get Gayna to send me the return address for the incorrectly product that was sent to me. I have 6 emails from her trying to get me to keep what they sent me and they'll compensate me $21 USD and wants me to pay shipping cost for an wrong order. I ordered 4 short outfits and didn't revive any of them. This is the most worst experience I've ever had buying clothing. I sent them pictures of the product received and let them know how disappointing their service is. This place has no customer satisfaction when they wont acknowledge the mess up and fix it. I will be filling a complain of the handling of my order. If anyone can help me please reach out to me. *******@yahoo.com
Dear customer,
Thank you for choosing Yoins and we apologize for any inconvenience caused.
Due to insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@yoins.com.
Best regards,
Yoins Team
I bought 2 sets and one was the correct size but material wasn't what I expected, the other one was beautiful but they sent me a large instead of 5x which is quite a big difference, they tried to give me $17 and me to keep my items but why would I want only $17 when I spent over $70, Don't buy their products
Dear customer,
Thank you for choosing Yoins and we apologize for any inconvenience caused.
Due to insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@yoins.com.
Best regards,
Yoins Team
No tracking number but you took my payment. I'm still waiting on my order. States should of arrived today and still nothing
Dear customer,
Thank you for choosing Yoins and we apologize for any inconvenience caused.
Due to insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@yoins.com.
Best regards,
Yoins Team
I'm very satisfied with Yoins! It was my first time buying clothes here, but it came without any damages. Material is nice and sizes are as expected.
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
I ordered my stuff over a month ago. 2 weeks after ordering it said I habe received my order. 6 weeks later still nothing. I contacted them and all they said was my local post office has it, which they do not.
Dear customer,
Thank you for choosing Yoins and we apologize for any inconvenience caused.
Due to insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@yoins.com.
Best regards,
Yoins Team
Answer: Dear kelly We regret to inform you that YOINS can not give you more advice or information about the tax rates and customs charges of your country. For more information on this topic, please refer to the following page of our Help Center: https://www.yoins.com/Yoins-Taxes-and-Tariffs-a-21.html.
Answer: Dear Laura L. Sorry for this mistake, please send us the photo of the wrong product to http://www.yoins.com/Yoins-Contact-Us-a-27.html We will check this problem for you. Best regards. YOins team
Answer: Dear Dian p. You can contact us directly via email: http://www.yoins.com/Yoins-Contact-Us-a-27.html Here is our phone number: Phone: 00852-21364966 (Office time: 9:00am to 6:00pm GMT + 08:00) Best regards. Yoins team
Answer: Dear Samantha, I just got my order in and 3 out of 4 shirts I have ordered are too short. I am only 5'4 and the length doesn't change that much with the different sizes, so I'm sorry, but have to advise you to stay away from this website. Hope this helps you!
Answer: Dear Brooke, your order was shipped on 2016/4/14 16:51:51 with tracking number RS476128100NL. You can track your order status on this link: http://www.17track.net/en/.The usual time for delivery to your location is about 7-25 business days. Hopefully you would get the package very soon. Yoins Team.
Answer: Dear Natasha, Here are the estimated shipping time. Standard flat shipping 7-25 business days Priority direct mail 7-10 business days Express service 3-7 business days. Please click this link to get more information about the delivery. http://www.yoins.com/Yoins-International-deliveries-a-9.html Best regards, Vanilla
Answer: Sorry I ordered from them now Ive read reviews.
Answer: Hi dear, Yoins is a legal shopping site, we have many fans. Here is our shopping website: https://www.yoins.com You could enter the above link to know more and buy what you like. Price displayed on item page. June
Answer: Dear Wendy, Thank you for choosing Yoins. We suggest you measure your body first and compare the measurements before you place the order. You can see the item's measurements only after you choose the size you need. To choose the correct size please open the Size Reference and compare your body measurements with the sizes descriptions. More details about choosing sizes please click here: https://www.yoins.com/Yoins-Size-Guide-a-46.html Any further problem please contact us via cservice@yoins.com Best regards, Yuki
Yoins aims to create comfortable, high quality, fashionable clothing, and make it available for everybody at an affordable price.
We think that the key to our success is a happy and satisfied customer. This is the reason why we focus on providing the best customer service.
So for any questions, welcome to contact us directly via the live chat (https://goo.gl/FomW47) at 7:30 am to 10:00 pm from Monday to Friday, message us(https://goo.gl/s84jN1) or Call us by 00852-21364966.
Any difficulty in contacting our customer service, please send us your order number and request via complain@yoins.com.
We will review the whole case and quickly resolve your problem. We are here to help you.
Cher client,
Nous sommes heureux que vous soyez satisfait de nos articles. Votre satisfaction est notre plus grande motivation. Bonne journée!
Sinceres salutations
L’équipe Yoins