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Wordans CAReviews 446

3.1

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Wordans CA Reviews Summary

Wordans CA has a rating of 3.1 stars from 446 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wordans CA most frequently mention customer service, free shipping and timely manner. Wordans CA ranks 29th among T Shirts sites.

service
63
value
58
shipping
61
quality
54
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Canada
1 review
0 helpful votes
Follow Claudia D.
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Très satisfaite de l'achat des chandails à manches longues Gildan pour nos employés de chantier. Confortables, très bon rapport qualité/prix. Merci à Alejandro pour son aide, très bon service!

Date of experience: December 9, 2020
Canada
1 review
0 helpful votes
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It was my second order, I had an issue with my order. Within 36h i had another shirt at my door to replace to one that has a problem. I spoke with Adiel, very kind and very efficient. Will order again!

Date of experience: December 9, 2020
Canada
1 review
0 helpful votes
Follow Zoe K.
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I had a great experience with the help from Anna. She replied quickly to my emails and helped me return and buy a new item from the Wordan website. She was very helpful and answered all my questions. I definitely recommend buying from Wordan. They have amazing deals and the quality of the clothing is amazing. Shipping didn't take long at all either. Thanks for the great experience.

Date of experience: December 9, 2020
Canada
1 review
0 helpful votes
Follow Tanja R.
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I had ordered a number of items and needed to return a few. Charlie was amazing at helping me navigate the process and followed up with me until my refund was completed.

Thanks Charlie for the great customer service and support!

Tanja

Date of experience: December 9, 2020
Canada
2 reviews
0 helpful votes
Follow Tuula L.
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Products as described
December 10, 2020

Ordered 2 heavy sweatshirts and 2 sweatpants
Shipped quickly product was decent quality
Finally got size small which is hard to find
Happy with quality price and product

Date of experience: December 9, 2020
Canada
1 review
0 helpful votes
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Fast, and easy
December 10, 2020

I had the honour of being in communication with Alejandro, who was quick and efficient in providing the help that I needed!

Date of experience: December 9, 2020
New York
1 review
0 helpful votes
Follow Michele W.
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My order arrived without one of the items. I emailed customer service and the issue was resolved quickly. Alejandro followed up in a timely manner and made sure that I receive the missing item.

Date of experience: December 9, 2020
Canada
1 review
0 helpful votes
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Great service
December 9, 2020

Charlie helped me out a lot when my order was messed up. Overall I am very happy with the customer service.

Date of experience: December 8, 2020
Canada
1 review
0 helpful votes
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Charlie
December 9, 2020

Charlie is the best! So helpfull knowledgeable and sweet great
Customer service! Greatest phone rep!

Date of experience: December 8, 2020
Kansas
1 review
0 helpful votes
Follow Austin M.
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Great Customer Service
December 9, 2020

I ordered four sweatshirts from Wardens and only three came to my home. When I contacted Wardens customer service, Charlie was very nice and understanding and he compensated my undelivered sweatshirt with a $25 gift card along with free shipping. I am so thankful for people and companies like this.

Date of experience: December 8, 2020
Canada
1 review
0 helpful votes
Follow ALEXANDER B.
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There were some quality issues with a couple of items we had ordered. I sent an email detailing the problems and within a day I got a phone call from Alejandro who was excellent and very helpful in replacing the damaged items. Was very satisfied.

Date of experience: December 8, 2020
Canada
1 review
0 helpful votes
Follow Joan M.
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Had an issue with our purchase and "Anna" was such a great help in setting things right. Fast delivery and fast replies to email questions.

Date of experience: December 8, 2020
Canada
1 review
0 helpful votes
Follow Theebiha T.
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Amazing customer service
December 8, 2020

Didn't receive 2 items, due to them going out of stock. Send an email and got a response back the same day with details as to why it wasn't received. Appreciate the reason done by Adiel to find the reason behind it, and immediately the amount was issued back to me. It was fact action, was super easy and very trusting. Really appreciate the wordons employee Adiel for being professional, quick, very nice and responsible! Will definitely be making more orders and has been the best customer service I had received. Thank you for the great experience.

Date of experience: December 7, 2020
Canada
1 review
0 helpful votes
Follow Romina A.
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I have been purchading from Wordans for some time now. The cusyomer service is always good and the shipping is always fast. They always get my orders right no matter how big they are. ALEJANDRO has helped me whenever I had questions and difficulty placing my orders and has even provided me with discount codes for my purchases. Thank you!

Date of experience: December 7, 2020
Canada
1 review
0 helpful votes
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Exceptional service
December 7, 2020

With the help of Alejandro, Wordans was able to help me correct an error I had made on an order. Fast and friendly service! High quality products. Will definitely purchase with Wordans again. Thanks Alejandro!

Date of experience: December 6, 2020
Canada
1 review
8 helpful votes
Follow Emma I.
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Got ahead of myself whilst placing my first order and completed the order before adding all the items I had intended... Called Wordan's and spoke with Charlie, who was very helpful and friendly! He patiently walked me through the process of cancelling and re-ordering so I didn't incur double shipping fees. Great customer service!

Date of experience: December 5, 2020
Canada
1 review
0 helpful votes
Follow Jennifer H.
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I had a small issue with a duplicate order. Charlie at Wordan's provided quick, helpful and friendly service. He rectified my issue quickly and made note for me to follow up should I have any further issues. As a new small business, this level of service makes the world of difference. I'll always go to Wordan's as my first supplier for their level of service and because they stand behind their products!

Date of experience: December 4, 2020
Canada
2 reviews
16 helpful votes
Follow Kathy S.
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I purchase clothing for our Patient Comfort program at a hospital in Vancouver. Being a trauma centre with a large ER dept. and having a provincial Mental Health facility, we cover a large territory for patients who may not live in close proximity to the hospital. When being discharged, the patients may not have clothing so our Auxiliary funds this program. I love Wordans website where I can source out clothing suitable for our needs and especially the real-time numbers showing the quantities available in the sizes and colours. An issue arose when placing my recent order and with their office being closed for the day, I sent an email and was very pleasantly surprised to receive a phone call from ALEJANDRO early the following morning resolving the matter. He was professional, courteous and very pleasant to deal with. Then, he followed up our conversation with a confirmation email. GREAT SERVICE ALEJANDRO. Thank you!

Date of experience: December 4, 2020
Canada
1 review
0 helpful votes
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Shirts for a photoshoot
December 4, 2020

I ordered 5 white tops for a photoshoot, with previous experience of very quick delivery from Wordans this Summer.

I needed to follow up after not hearing for a couple days, but I was helped very kindly by Charlie, who contacted me personally after the shipping label was applied to let me know my order was on the way.

I hope to receive them tomorrow (with the exception of one which will come later due to stock) & will likely order from Wordans again!

Date of experience: December 3, 2020
Canada
1 review
11 helpful votes
Follow Aaron D.
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This was the second time we had ordered through Wordans, and we are just as pleased this time as the first time.

I would "caution" people who do not make their orders immediately... if you put together an order and something goes out of stock, the cart will automatically change the size...

This happened to us as the family was coordinating who needed/ wanted what... and despite reviewing the order several times before hitting submit, two items of the same size and color wound up being ordered...

We got the order on Tuesday, I emailed Wordans on Wednesday and received a reply less than 24 hours later with a direct number to contact Alejandro to resolve the matter.

A pleasant phone call of less than 15 minutes, and options were given to me by Alejandro. He was super helpful and not only did he confirm resolution, an email was in our inbox before the end of the call.

Super pleased.

Date of experience: December 3, 2020

From the business

Cheap wholesale products for everyone. Bulk discounts, no minimum. Buy at crazy wholesale prices.


wordans.ca
Montr̩al, Qu̩bec, Canada
+32