Wordans CA Reviews Summary
Wordans CA has a rating of 3.1 stars from 446 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wordans CA most frequently mention customer service, free shipping and timely manner. Wordans CA ranks 29th among T Shirts sites.
I ordered hoodies from this site over a month ago and it is "still pending". I am sure they are great products but it takes A LOT longer than it should.
I ordered shirts here and tried to email them about the order since it has not been shipped as of now and no answer from anyone in customer service. The website says ship in 4 days from where we live but it has been over a week and a half since order was submitted.
When clicking on link all it says is pending...
Would not order from here again
Hello Cindy,
We sincerely apologize about this issue and the inconvenience caused. We would truly love to help you resolve this issue but we will need an order ID.
Best regards,
Crooks,
They take your money don't send goods, don't reply to emails either UK or Canada.
YOU HAVE BEEN WARNED LEAVE WELL ALONE
Hello Allen,
We apologize about the delay and the inconvenience caused. Could you please provide an order ID so we can help you resolve this issue? Please let me know.
Best regards,
I've been waiting for 44 days since I've placed my order and it's still not even processed. They have stopped returning my emails for two weeks now.
Hello Alec,
We sincerely apologize about this issue and the inconvenience caused. Please note that we've already solved this issue and contacted you by email.
Best regards,
I contacted mastercard and will be refunded total amount... did some research. WORDANS in Montreal closed down... what does that say... don't let them keep your money... do what I did call credit card company and you will be refunded and NEVER DO BUSINESS WITH WORDANS... They should be ashamed of themselves and brought to justice PERIOD
I too have placed a order on Nov 2 and been over a week $233 for 11 shirts I'm not far from the montreal location and I want my shirts...
I have placed 3 orders recently and still have not shipped. Im not happy and don't plan to use this company again... I should have checked the reviews
Hello Jessica,
We sincerely apologize about this issue and the inconvenience caused. Could you please provide an order ID so we can help you resolve the issue? We will contact you privately so you can explain what the problem is with these orders. Once again, we are really sorry about the problem you've been having.
Best regards,
I first began the return authorization process on October 3rd. It is November 13th. They never contacted me again to get a return authorization. I will NEVER buy another product from Wordans. Use a company that actually has a telephone number you can contact customer service. Use a company that has a better return service. Not only did I lose out of $100, I bought the sizes I needed from another company to finish my project. Please... head my advice before its two late...
Hello Erin,
We apologize about this issue and the inconvenience caused. Could you please provide an order ID so we can help you further resolve this issue. We are sincerely sorry about this issue.
Best regards,
I requested a return authorization number based on their policy on October 3rd... 23 days later and 6 email exchange between Christo in Customer Service and myself and still no number. Buyer beware. Go elsewhere. Please.
Have placed an express order 2 weeks ago. It is still not delivered. I've send them million emails, trying to call them- never got a respond. Horrible people trying to take your money.
Hello there,
We're sincerely sorry about this issue and the inconvenience caused. Please provide the order ID so we can help you resolve this issue.
Best regards,
Look at all the reviews from people who ordered products and never received them. The customer tries to contact this company and never receives a reply. A BIG red flag is that the company does not have a phone number to reach them at. Hrmm... sound sketchy? Probably because it is! Also, look at the responses from the CS rep on each of these negative reviews. It always reads the same thing "we are very sorry. Please provide your order id number. Someone from our CS team will contact you."... Use your brain... if THIS many people have all had poor experiences, you will to!
Hello there,
We apologize about this bad experience that you've had... Could we please have your order ID so we can help you resolve the issue you're having? We are sincerely sorry about the inconvenience caused.
Best regards,
Placed an order 7 weeks ago. Failed to deliver goods and ignoring all forms of communication. Avoid this fraudulent company.
Hi Pete,
We sincerely apologize about the delay and the inconvenience caused. Could you please provide a valid order ID so we can help you resolve this issue? Once again, we're truly sorry about this issue.
Best regards,
THE PRODUCTS DONT ARRIVE! I MADE AN ORDER OF 926,00 FOR A LOT OF SWEATSHIRTS MORE THAN ONE MONTH AGO! I HAVE ALREADY CONTACTED A LAWYER BECAUSE THEY DOESNT RESPONSE TO MY 16 MAILS AND CALLS!
I HAVE CONTACTED THE CEO OF THIS COMPANY(WORDANS/XINTURY) BUT HE DOESNT RESPONSE!
THIEVES! THEY WILL RECEIVE A LETTER FROM MY LAYER NEXT WEEK! I TALKED ALSO WITH POLICE AND POSTAL POLICE AND THEY ARE HELPING ME!
Hello Alex,
We apologize about this issue and the inconvenience caused. Could you please provide an order ID so we can help you resolve this issue? Please accept our most sincere apology.
Best regards,
Wordans - i have tried to communicate multiple times and get no response. I ordered shirts on 11/5 and the website says they are still "processing". None of the phone numbers work and I am concerned you are scamming me. Please respond ASAP on how i can cancel my order #******* if you will not ship the shirts in a timely manner. Thanks
Hello Melanie,
We apologize about this issue and the inconvenience caused. Please note that we will contact you privately shortly and help you resolve this issue.
Have a great day!
I ordered shirts one month ago. I submitted an issue 2 weeks ago and got a reply its going to ship in 1-3 days. It never shipped. What is going on?
All the items I ordered were showing in stock. How do none of your phone numbers work?
Hello Scott,
We sincerely apologize about this delay and the inconvenience caused. Please note that we've contacted the warehouse and we'll get back to you as soon as we receive an answer. We would like to offer you a coupon code to compensate this issue.
Best regards,
I have sent two e-mail to this company and called countless branch phone numbers, they're all out of service. I'm wondering if this site is a scam.
My order number is: *******
Hello Scott,
Unfortunately, our phone lines are offline for this period of the year. How can I help you? You just placed your order. You can contact us privately at: customerservice@wordans.ca
Best regards,
I placed an order on 10/21/17, for 10 shirts. The order status has been on "Processing" ever since. I've emailed customer service to no avail. My order I. D # is *******.
Hello Eric,
We sincerely apologize about this delay and the inconvenience caused. Please note that a refund of the shipping fees will be issued into your account shortly and we'll contact you privately to help you resolve this issue.
Have a great day,
Best regards
Delivery was a little slow on some items but quality was what I expected and prices were good. Overall I would use wordans.com again allowing time for delivery.
I ordered a barstool chair from this company. Order it in Sept 2017 it is now Nov and still have not received product. There is no way to contact the company by phone only by email. And kept in contact with them and they still have not shipped my product. They created a label to ship but FedEx still has not received package. They keep sending me emails with the correct tracking label and it still says label created but no product. I have started an investigation with discover to get my money back. Never use this company.
Hi Whitney,
We're sorry about this issue and the inconvenience caused. Could you please provide the order ID and we'll be able to help you more.
Thank you!
I purchased several dry fit blend polos. I was really pleased with the items I ordered. Showed them to some colleagues and ended up placing multiple orders.
Satisfied
I am trying to find out about my order that was placed on 11th September and which I have not yet received. You have picked up on my complaint and requested my order number. The order number is *******. Please let me know where it is.
Hi Ann,
We're sorry about this delay and the inconvenience caused. Please note that someone from our team will contact you shortly and help you resolve this issue and will fill you in on the status of the order.
Thank you!
I placed an order with Wordans and paid for it on 11th September 2017. Despite emails to their customer service department I have had no response or acknowledgement at all.
There seems to be no way to contact anybody within Wordans to find out what is going on. I am feeling totally frustrated. Please help.
I am in love with my new bar stools they are comfortable, beautiful color and the perfect height. The price was also one of the best around!
From the business
Cheap wholesale products for everyone. Bulk discounts, no minimum. Buy at crazy wholesale prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Amber,
We sincerely apologize about this delay and the inconvenience caused. Please note that your order will ship out shortly and you will receive an email with a tracking number. Please accept our most genuine apology.
Best regards,