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Wordans CAReviews 446

3.1

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Wordans CA Reviews Summary

Wordans CA has a rating of 3.1 stars from 446 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wordans CA most frequently mention customer service, free shipping and timely manner. Wordans CA ranks 29th among T Shirts sites.

service
63
value
58
shipping
61
quality
54
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Illinois
1 review
2 helpful votes
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Order #1703590 and #1715045
December 26, 2017
Updated review

This is in regards to my previous post. My orders are still pending, and I have not received any updates about it. I want my refund

Date of experience: December 25, 2017
Wordans R. Wordans CA Rep
over a year old

Hello Luke,

We sincerely apologize about this issue and the inconvenience caused. Please note that these orders will get refunded shortly via PayPal since you've opened a dispute. Let us know if you require further information and please accept our genuine apology.

Best regards,


Order still pending
December 2, 2017
Previous review

I posted on this before regarding my pending orders. To this day, it is still pending. I want my money back now, NO IFS OR ANDS ABOUT IT. Wordans is a joke. I sent them a email and I still have not received one back.

Date of experience: December 1, 2017
Canada
1 review
6 helpful votes
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My order ID is *******. This is clearly a scam and a fraud. If I don't receive a full refund of my oder by Dec. 27th I will insure this processor is shut down, due to high chargeback rate. No business ever survives that doesn't have proper CSR agents.

Date of experience: December 25, 2017
Iowa
1 review
5 helpful votes
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Refund
December 8, 2017
Updated review

*******. I want a refund. I have no use for the shirts even when they arrive if they ever arrive. WORST ONLINE COMPANY EVER! I've reported you to the BBB and I picked up my small claims forms today.

Date of experience: December 8, 2017

Legal Action
December 4, 2017
Previous review

You have been saying it is shipping soon for the past month. I am still pursuing legal action and I am suing for more than the value of the shirts because I did not have them when I needed them.

Date of experience: December 4, 2017

Terrible company! Frauds! Order 1701209
November 29, 2017
Previous review

If I do not hear from you today, I am going to the county attorney and the state police department to see what my options are.
Order 1701209
I just sent you another email which contains my reference number.

Date of experience: November 29, 2017
GB
1 review
1 helpful vote
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Awful customer service
December 7, 2017

Placed an order on 22. 10. 17 but hadn't received it after weeks of waiting. Tried contacting them but they would not reply to my emails. Posted a review on another site and they did reply saying they would refund my money. I am still waiting regardless of sending so many emails. I regard this now as theft as they still have my money. Don't use this company ever!

Date of experience: December 7, 2017
Wordans R. Wordans CA Rep
over a year old

Hello Lynne,

We sincerely apologize about any inconvenience caused. Could you please provide an order ID so we can help you resolve the issue you've been having? Don't hesitate to contact us if you require further information and please accept our genuine apology.

Best regards,

Tennessee
1 review
1 helpful vote
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I placed the an order for 15 shirts to have customized for a family Christmas bonding activity, order number (*******). My order was placed on 11/20/17. When I check on the status my order it STILL says that it is processing. I have emailed customer service and received no response. I need my shirts ASAP, or I will not have them for the holiday. If I do not have my order by Monday, I am contacting my lawyer. I WISH I would have read the reviews before I ordered from this company. STAY AWAY

Date of experience: December 7, 2017
Wordans R. Wordans CA Rep
over a year old

Hello Quanasha,

We sincerely apologize about this delay and the inconvenience caused. Please note that according to the warehouse, your order will ship out shortly and you'll receive a tracking number. Let me know if you require further information and please accept our genuine apology.

Best regards,

Mississippi
2 reviews
19 helpful votes
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Class action lawsuit!
December 7, 2017

If I pay to have this done how many people are willing to join me? I am appalled at how many people Wodan's have stolen from. If everyone notices on replies from Wordan's it is the same. It is a generated form response, not an actual person. They will reply to website review company because it makes the review site think they are handling our problems. I do hope even this site is smarter than that. The answer's Wordan's are giving are repeated responses. Of course there is no Rep name at the bottom of the response. I have shown these and ton's of other reviews and my atyorney feels I should move forward in putting this company out of business. Wordan's if you care about your survival after failure you'd better reply to someone! No working phones? Are you not a business? No customer service? No email response? Do you not have any reason a customer may want to speak to you directly? If you think your business can survive on a fraudulent website alone you are wrong. We are all coming for you and we will bring you down! Oh and my order number is *******. And don't bother replying because its the same response you've given everybody else. I will probably never see my mercandise I ordered from you but I will get my money back and then some and have the satisfaction of watching your business fall and you loose everything

Date of experience: December 7, 2017
Wordans R. Wordans CA Rep
over a year old

Hello Judy,

In fact, there is someone replying to each and every comment on the websites but since the issues are very similar, the responses are pretty much the same. We are really sorry that your order took longer than usual to deliver. Unfortunately, we experienced a software bug where the warehouses didn't receive any of our orders so we had to place them manually. We are constantly working very hard to make sure every customer is satisfied and we understand it's frustrating waiting for something you've already paid for but we're working on fixing that issue as well. Our phone line is temporarily offline to accommodate current customer's requests from our high season and we'll be back online very soon. We would be more than happy to offer you a discount to compensate this unfortunate situation. Don't hesitate to contact us if you require further assistance and please accept our genuine apology.

Best regards,
Rebecca

GB
1 review
1 helpful vote
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Many Qs but no answers! No refund, no goods, no reply, they are clearly trying to defraud us honest folk and steal every one of our hard earned pounds!
I can only thank God I do not live in the USA! THE LAND OF ALL THINGS FAKE!

Date of experience: December 6, 2017
Wordans R. Wordans CA Rep
over a year old

Hello there,

We sincerely apologize about the issue you've been having and the inconvenience caused. Could you please provide an order ID so we can help you resolve this issue? Let me know if you require further information and please accept our genuine apology.

Best regards,

Pennsylvania
1 review
2 helpful votes
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DONT DO IT!
December 6, 2017

Ordered SHIRTS for husband. Realized I ordered the wrong size. You have a 2 hour window to change order. Emailed, emailed and emailed and nothing. DO NOT DO BUSINESS WITH THIS COMPANY!

Date of experience: December 6, 2017
Ohio
1 review
1 helpful vote
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Ive placed Order# ******* on 11/29/17 and haven't received my shipping tracking number. Ive sent a few emails now and haven't gotten a response. I am really concerned because to site says 2-3 days. I have customers waiting on me to print their shirts and need to speak with a customer service rep

Date of experience: December 5, 2017
Wordans R. Wordans CA Rep
over a year old

Hello Austin,

We sincerely apologize about the delay and the inconvenience caused. Please note that this order has already been refunded. Don't hesitate to contact us for further assistance and please accept our genuine apology.

Best regards,

Arkansas
2 reviews
3 helpful votes
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Just getting these people to respond to customer emails is like pulling teeth. After many weeks and my products never arriving, and getting the same dumb excuse, I finally asked to cancel and for a refund.

Well, they came back and said I'd get my refund in 10-14 days. That didn't happen either.

So I'd like to warn everyone to avoid this terrible company. They do not care about customers as you can tell by reading all the 1 star comments here.

I only wish I came here first before ordering from them.

Date of experience: December 5, 2017
Wordans R. Wordans CA Rep
over a year old

Hello Rick,

We sincerely apologize about this delay and the inconvenience caused. Please note that this order will be refunded shortly. I contacted the financial team in regard of this order. Don't hesitate to contact us for further information and please accept our genuine apology.

Best regards,

Texas
2 reviews
2 helpful votes
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ORDER #*******. I PLACED THIS ORDER ON NOV 20TH. ALL I ASK IS FOR YOU TO REPLY TO ALL MY EMAILS AND MESSAGES THAT THIS WILL IN FACT SHIP! I HAD AN ORDER FOR A CUSTOMER AND I MISSED MY DEADLINE BECAUSE OF YOUR HORRIBLE CUSTOMER SERVICE! PLEASE LET ME KNOW WHEN THIS WILL SHIP OR I WILL LET MY ATTORNEY HANDLE IT FROM HERE ON OUT!

Date of experience: December 5, 2017
Wordans R. Wordans CA Rep
over a year old

Hi Kara,

We sincerely apologize about the delay and the inconvenience caused. Please note that I contacted the warehouse and your order should ship out shortly and a tracking number will be sent to you. Let me know if you require further information and please accept our genuine apology.

Best regards,

Pennsylvania
1 review
2 helpful votes
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No answer from Customer service and phones are down?
Never again, my first experience was good but not this time. No answer on E-Mails and no phone?
No answer from Customer service and phones are down?

Date of experience: December 1, 2017
Wordans R. Wordans CA Rep
over a year old

Hi Val,

We sincerely apologize the inconvenience you've been experiencing. Could you please provide a valid order ID so we can help you resolve the issue you've been having? Please accept our genuine apology.

Best regards,

New York
1 review
14 helpful votes
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DO NOT USE THIS COMPANY
November 29, 2017

I placed an almost $500 order with this company and after weeks of not receiving a single item from the shipment I inquired for an estimated shipping date several times. They could not ever give me an estimated shipping date. I asked to cancel my order and was told it was cancelled successfully and that I would receive a refund. After over a month of waiting I still have not received any of the refund. When I contacted them they gave me some bogus statement about their financial department reviewing it and it would take up to 14 business days after it had been reviewed. Well clearly it had been more than 14 business days. They also could not give me a time frame of when to expect my refund. DO NOT USE THIS COMPANY, IT HAS TO BE A FRAUDULENT SITE!

Date of experience: November 29, 2017
Wordans R. Wordans CA Rep
over a year old

Hello Paige,

We sincerely apologize the inconvenience you've been experiencing. Could you please provide a valid order ID so we can help you resolve the issue you've been having? Please accept our genuine apology.

Best regards,

Ireland
1 review
2 helpful votes
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Cannot say strongly enough you should avoid these. They never shipped my product. Website is a shell and lie. Status said "shipping soon" for over 6 months. Don't reply emails. When finally gave in and asked for refund they refunded only partial amount of the money.

Date of experience: November 28, 2017
Wordans R. Wordans CA Rep
over a year old

Hello Jason,

We genuinely apologize about this unusual situation. This doesn't look right. We're really sorry about this issue and the inconvenience caused. Could you please provide an order ID so we can help you resolve this? Please let me know if you require further information. Please accept our most sincere apology.

Best regards,

California
2 reviews
3 helpful votes
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Next Level T Shirts
November 24, 2017

I bought next level v neck Tees, 2 black and 3 white. They were all the same style number and blend. The white tees fit at least a whole size bigger than the black tees. The tags all read the same size. A little disappointed.

Date of experience: November 23, 2017
North Carolina
1 review
0 helpful votes
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Order # *******

I have been attempting to cancel my order for multiple reasons and I can not get any type of response from Wordman's. They will not provide any type of phone number and will not respond to emails. It is incredible.

Date of experience: November 21, 2017
Wordans R. Wordans CA Rep
over a year old

Hello Christopher,

We sincerely apologize about this issue and the inconvenience caused. I have submitted a cancelation request and I will get back to you with a confirmation as soon as I hear back from them. Please accept our most sincere apology.

Best regards,

Connecticut
1 review
0 helpful votes
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Never again!
November 20, 2017

I ordered a pullover on Oct 21 2017 & it's now Nov 20th! Every phone number is not working I'm freakin pissed! I want my order or my money back!

Date of experience: November 20, 2017
Wordans R. Wordans CA Rep
over a year old

Hello Patty,

We sincerely apologize about the delay and the frustration caused. Could you provide us the order ID so we can help you resolve this issue? Please accept our most genuine apology.

Best regards,

Ireland
1 review
3 helpful votes
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Horrendous!
November 19, 2017

I can't say it enough do not under any circumstances order from this company. I have been emailing them for two weeks with absolutely no response... They have taken my money and the order just says processing and it's been two weeks now. I ORDERED a simple 1 item and am still waiting... This is the worse company I. Have ever experienced and will let every person I know not to ever go near it...

Date of experience: November 19, 2017
Wordans R. Wordans CA Rep
over a year old

Hello there,

We genuinely apologize about this issue and the inconvenience caused. Please provide us the order ID so we can help you resolve this issue. Please accept our most sincere apology.

Best regards,

Tennessee
1 review
0 helpful votes
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Ordered polos no replies, no tracking information, buy elsewhere. They will not reply to you. They dont value your business. ID Number *******

Date of experience: November 19, 2017
Wordans R. Wordans CA Rep
over a year old

Hello Trent,

We sincerely apologize about the delay and the inconvenience caused. Please note that your order will ship out shortly and we would like to compensate for the delay by giving you a discount code for your next purchase. Please accept our most sincere apology.

Best regards,

Texas
1 review
0 helpful votes
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Ordered 28 t-shirts Nov. 3,2017 its now Nov. 18,2017 Still pending avoid this company. I have ordered from this company before but never again.

Date of experience: November 18, 2017
Wordans R. Wordans CA Rep
over a year old

Hello Fred,

We sincerely apologize about this delay and the inconvenience caused. Could you please provide an order ID so we can help you resolve this issue? Please let me know if you require further assistance. Once you provide us the order ID we will be able to help you resolve this issue. Please accept our most sincere apology.

Best regards,

From the business

Cheap wholesale products for everyone. Bulk discounts, no minimum. Buy at crazy wholesale prices.


wordans.ca
Montr̩al, Qu̩bec, Canada
+32