From the business
WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
WhatGeek Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was my first time ordering from WhatGeek but it surely won't be the last time.
Keyboard I ordered was greatly priced and great quality. Shipping speed was decent and I was able to track my order without any issues.
The product is exactly as the picture, beautiful and it was well packed.
Verry good prices, free shiping world wide combined with the fact that it arrived in a litte over a week from China to Romania (it usually takes over 3 weeks)
But ya'll keep emailing me asking me to review the experience when it's not even "complete."
I ordered a handheld gaming device for my trip and the product still has not shipped. It's been weeks and still nothing. The trip is today, and I'm no longer using this online retailer.
とても良い商品だと思います。 コストパフォーマンスに優れ 、皆さんにおすすめできる商品です。ありがとうございました。
Love the variety of keyboards to choose from, only downside to the keyboard is that it doesnt have built in risers so its very flat to the desk.
Great keyboard, wrist rest is an absolute must. Never had a more comfortable typing experience.
Would have been nice to have any tracking notifications but who doesn't like a surprise first thing on a Monday morning.
It was put together well and it was easy to build! But my manual wasn't in English and so I had to look up a PDF of the manual in English, and it said that the lights had 18 different options but in mine the RGB only had 7 options. The weirdest thing though is that the knob sometimes doesn't work and when I turn the knob the lights flicker and turn off. I feel like the solder must be messed up somewhere but I can't repair it so I can live with it. It was packaged so well and safely delivered in a pleasant amount of time. I will definitely go to whatgeek again, but perhaps not for anything with a PCB.
I had an item change request after I placed an order that an employee quickly and correctly helped me with. Thanks.
Whatgeek made things super easy and even included a wonderful surprise with my order. Will keep purchasing from them. Great communication on shipping etc.
I purchased my rg405m with you all over 3 weeks ago I still dont have my item. I will NEVER purchase from you again. I will also never be recommending you to others.
The shop app shows that it was delivered today. It was not delivered. I feel like I'm getting scammed.
Hi, Adam B.,
We apologize for any inconvenience caused.
Your order was shipped on July 21 and the standard shipping option typically takes 6-15 working days.
Tracking information:
2023-07-26 13:32
US, International flight has arrived
2023-07-26 09:00
CHICAGO,CHICAGO,US, Clearance processing completed
Please check your email for further details as our customer service team has already contacted you.
Best regards,
Whatgeek.com
Well made with quality exceeding my expectation. A would device delivering what it intend to do.
Dear Zakariya A.,
We are glad to hear that you are satisfied with our product.
We are looking forward to seeing you on Whatgeek.com again soon.
Best Regards,
Whatgeek.com
Everything went smoothly with the order. When I reached out to customer service to get a tracking update, they were quick to respond and provide all details.
Dear Samantha K.,
We are glad that you are satisfied with our customer service.
Welcome to come back and shop with us again soon.
Best regards,
Whatgeek.com
For a 150+ dollar keyboard, I was hoping for more of a higher quality keyboard. Some of the keys aren't working and it seems very cheaply made.
Dear Jo K.,
We are sorry for the inconvenience.
Please note that our customer service team has already contacted you, please check your email for more details.
Best regards,
Whatgeek.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Nick H.,
We apologize for any inconvenience caused.
The shipping time depends on the shipping method you selected during checkout.
The standard shipping option usually takes 6-15 working days.
Your item was delivered in or at the mailbox at 1:22 pm on July 28,2023 in WINDSOR, CO 80550.
Please check your email for more details.
Best regards,
Whatgeek.com.