Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
This summary is generated by AI, based on text from customer reviews
I have ordered from TumbleDeal several times and have been very happy with everything, except for my first purchase. I ordered a purse and when it arrived it had ink marks on it that would not come off. I called TumbleDeal and was very happy with the way it was handled -- no problem. They handled everythiing very professionally and quickly -- and paid to have the purse shipped back. I have no complaints, only praise. They have a five star rating.
I Order Two Coach Bags From Their Web Site, And Boy Was I Surprise To Receive The Best Product From Coach! And For My Wife's Approval There Are No Words To Say How I Look In Her Beautiful Eyes! Thank Tumble Deal, Thank You!
I have ordered a lot more than I should have from this company because everything is excellent and more than worth the price I paid. I will continue to buy from Tumbledeal based on what I have experienced so far.
I won the 24 inch on January 25th- Sterling Silver Box Chain 24
Lesa Michelle Sterling Silver Box Chain - twice I received the 18 inch. I am through with this company. I referred it to the credit card that I purchased it with. It was a gift and now it is late.
Hi Sharon. I'm Blake and a representative with Tumble Deal. First I want to apologize for the issues with the jewelry you received. We are still a very new company and the quality of merchandise offered on our site is one of our top priorities. We use feedback like this to make sure we are always improving to make an overall better experience for users like you. With that said, we are more than willing to work with you on a resolution. Please reach out to us at support@tumbledeal.com so we can assist with a refund. Thanks, and have a great day!
I bought a case for my phone and was so discusted, i threw it in the trash and asked for refund. Tumble contacted me and told me they didnt want my business., sooo, i said fine. They should have checked out the crap this loony was sending instead of kicking me out. I have 100% feedback on ebay since 2000. What does this crap seller have? I hage neve been asked to leave a site beforenand never been happier to do so. But heres the catch, theynwant peoplevwhomspeak out to disappear. So they banned me. Imsigned up again with my sons acct. And watched the whole scam and have been keeping track of all fraudulent activities. The coach stuff is a joke, u can go to coach factory and get better stuff brand new. That is what the housewifes are doing. Get a life and delete this site. Nothing but crap to buy. U loose. Thx, sharon
Hi Sharon. We are so sorry to hear that you were not pleased with your phone case. We take product quality very seriously and will use your feedback to ensure we have better products on our site going forward.
Please note that we would never "kick you out" or tell you we don't want your business. We value feedback like yours because it helps us know the areas we can improve upon. Also, we can assure you that all Coach handbags on our site are 100% legitimate. We do offer used Coach items at a drastic discount, but those will be labeled as "Pre-loved." We never offer a pre-loved, or used, item without disclosing it in the description and on the product image. Please don't hesitate to reach out to us and let us clear up any other misconceptions you may have experienced on your first go-around. Thanks for taking the time to share this review and for letting us provide a response.
Bought a Coach purse on their auction that was advertised to be leather. What showed up was a vinyl purse that looks like a knockoff. Sent it back.
Hello Lee. We apologize that you were not pleased with your purse. We can assure you that all handbags offered are legit and are exactly as described on the product description. If you feel that you didn't get the item you were expecting, please contact our support and we'll be happy to help process a refund. Thank you for taking the time to post this review, and please contact us and let us make it right. Thank you!
Won't catch me buying from them. When I click on an apple product the next screen flashes a much lower price and then goes back to the higher price and continues count down. After watching a few auctions, I noticed the price that was flash was the same price that the auction ended at. Just a cheesy marketing scheme, you will never get a great deal. Maybe just some fair prices, but I can get fair from Amazon.
Hello Windsor. We definitely encourage you to view similarly priced items elsewhere. So once you know what the best deal is, you can go to Tumble Deal and wait for the price to drop below that amount, then freeze it! It's a smart way to ensure you get the best deal possible. Referring to your comment about the price flashing a random amount and going back up, it sounds like you were experiencing a glitch. Please report details of the bug to our support team so we can investigate further. And if you need help with anything, our support is always here to help! You can contact us at support@TumbleDeal.com. Thank you for giving us the opportunity to respond to your review!
My first time ordering from this company. Was highly disappointed with merchandise. Ordered a mkf bag. Instead got a really cheap plastic looking version. Then it had a tag on it that had DS on it, plus it was all buckled up at the bottom and gold trim was a hard plastic resin. What a ripoff. Never will order from them again. Said purses are final sell yet everything else u can return. Sounds like a scam to me. Please read carefully return policy and items could not be what u think.
I bought 5 items from the site and wished I had read more reviews first. When it comes to Jewelry they have a VERY good photographer with a macro lens. Nothing came as it appeared - much cheaper looking in person. Then they say it's buyer's remorse and there is a 10% fee to return items... For me it had nothing to do with buyer's remorse - the cost was low - just not low enough to justify they quality (or lack thereof) of the products.
STAY AWAY from this site...
This is definately a Con site. I ordered 2 Michael Kors bags & got 2 DS (dragons Sphere) bags Big difference. If it's too good to be true, it is! False advertising at it's best. Buyer beware! Won't catch me there again! Lesson learned.
Hi Monique. My name is Blake and I'm a representative with Tumble Deal. I want you to know that we would never intentionally send out anything other than what is clearly labeled on our site. If we did send out the wrong item, please give us an opportunity to make it right. Contact us at support@tumbledeal.com and we will be happy to take care of you.
I ordered from this website for the first time and honestly I was a little nervous... But I ended up getting exactly what I ordered in the mail! The only negative thing I have to say would be that the shipping takes 7-10 days for you items to ship, but other than that, this website is great! :)
Answer: Because this site is terrible! I wasted too much money before I realized it. Move on. Go to trendsy.com real people selling real items!
Answer: The Coach purse we received was a plastic knock-off, even though the one I purchased was advertised as being made out of leather. It seems some people receive authentic Coach purses; others, like me, don't, regardless of what Blake B, the TumbleDeal PR rep, says. Buy at your own risk. They have a disclaimer that you can't return handbags although they took mine back.
Answer: I've seen several comments saying they got "fakes"... I would never buy purses from them---try a discount mall with brand names.
Answer: They will probably be junk. The quality of the items are so poor. Expect to be highly disappointed. Try Amazon.
Answer: Every thing I have ordered has been advertised and delivered new. I have seen events where pre- loved merchandise has been offered, but I have not purchased from these particular events.
Answer: You are so right! Mine is fake also.
Answer: It's not true!
Answer: Handbags are fakes; I can vouch for the fakery on he coach purses. I was taken, but should have known better. My bad.
Answer: Hi Karen. My name is Blake and I'm a representative from Tumble Deal. I want to give you a little peace of mind that all items on our site are legitimate and as described in the product description/title. If the description states that it is a Swarovski, then rest assured it is Swarovski. Feel free to reach out to us at support@TumbleDeal.com if you have questions about any particular item and we will be happy to provide any information you need. Thanks for checking us out! Hope you 'tumble' into some great deals!
Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690
There's nothing quite as special as making your loved ones happy. We're thrilled to hear she loved the handbags, Gaither! Thanks for leaving this nice review!