TumbleDeal Reviews Summary
Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
This summary is generated by AI, based on text from customer reviews
I ordered the tote on Friday and got it on Monday. That's so fast.
I was very skeptical about authenticity of merchandise so I tried one bag mkf is definitely a fake But you get what you pay for. The bag is nice for a fake tumble deal needs to be truthful the stuff is fake
Please give me some time to find my way around. I am still trying to navigate
Through it all. It IS very interesting!:)
Thanks!
I ordered a Gold iPhone 5 jewel case. The one I received was Orange. I kept it and reordered another case. When I received the 2nd one, it was Orange. I could not use two Orange cases so I requested a refund or an exchange for the Gold jeweled case I ordered. I had not heard anything in the morning, so I sent a second request. I got a text about 12 hours after my first request. I also got a text about the second request & how this could slow things down. The text told me they were sorry for the wrong color being sent & would send me a label to return it. Also, they were working on packaging a Gold iPhone 5 case to send to me. I am awaiting the text with instructions for my return label & my Gold jeweled iPhone case arriving.
I began shopping on Tumbledeal.com website about 4 months ago and I love it. It's almost like a game, trying to get your item at the price you want before someone else snatches it. The shipping fee is sooooo great.
I called support b/c neither my husband nor myself was able to insert the battery into the door bell. There were no instructions included and it was not easy to discern where exactly the battery was to be inserted. I was a bit frustrated and my intentions were to return the door bells as I had purchased two.
I spoke with Chelsea who was very helpful. She had Support send a link to me and I was able to watch the video and am confident that I will be able to install the battery when I get home.
I had ordered an item that was never delivered--I missed having it for my grandsons bday party. I refunded immediately. Thank you!
What more can I say. If you don't mind throwing your money away, buy from this company! Still waiting for my order after 6 weeks and several emails. The original shipping time was supposed to be 2 to 4 weeks.
We are so sorry to hear that this has been your experience with us. We can assure you that we respond to all emails within 1-2 business days. If you aren't getting our emails, we suggest looking in your email's spam or junk folder. Or you can provide your Order ID number here and I'll be happy to take a look and make sure a support representative gets in contact with you. Again, we apologize for the inconvenience. Hope to hear from you soon!
Blake
Too Extensive to repeat, plus I am handicapped... might leave out details. Just know everyone is awesome, supportive, and caring!
Good quality. Timely shipping. Great Value. Can't wait to do more shopping!
Wanted to place order but guess since hawaii isn't considered "continental united states" we can't order = • | so why the hell send us an email
Hello Donna. We're sorry that we cannot yet ship to Hawaii and Alaska but please know we are working to get to you as soon as we can. Our apologies for any inconvenience this has caused.
I need to return an item for exchange and the process is not only simple but the response from Customer Service is fast, personal and efficient.
I purchased a Coach bag and received a total fake bag. Color was off, inside and out along no leather trim. All fake.
We are truly sorry to hear that you are not happy with the Coach bag you received. Please know that we go to great lengths to ensure the legitimacy of items offered on our site, including the Coach handbags. We want you to feel comfortable in knowing absolutely do not offer fake handbags on our site, so we put together a list of ways to tell if your Coach bag is fake. We hope it helps to give you a better peace of mind when shopping with us. You can read the list by copying/pasting the link below.
https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690
After looking at the order number you provided, I can see that you haven't contacted us yet about this issue. Please email any evidence (photos included) to support@TumbleDeal.com and we will be happy to look into it and assist you further.
Tumble Deals went above and beyond to compensate me for an error in my order.
They have been courtesy and extremely easy to deal with. Their customer service department is exceptional.
Thank You!
Cheryl
I had a problem with my item and the CS expedited my request and got it all taken care of.
She explained everything to me and the next day I had a return UPS label. She was friendly and kind.
My experience with tumbledeal as a first time user was great, right away I was watching prices on expensive items just drop. I could not even believe it was really true, but it was! I found something that I really wanted and waited for it to be at a great price, froze it and it was mine! I asked questions to the customer service and they were so prompt with the response, I will use tumbledeal again and suggest it to all my friends:-)
I sent in an email asking what to do when someone had hit a freeze button accidentally, and froze a handbag I did not want. I had no idea how to not buy this, and sent in an email. I received a prompt reply the next morning which was perfect and explained everything. Perfect!
I am excited about the purchases that I made on Tumbledeal but at the same time a little concerned with the shipping process and how long it takes to receive my purchases.
I will recommend this site to my friends and family
From the business
Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Debbie. I see here that you purchased the MKF (Mia K. Farrow) handbag. Because MKF are more affordable than the luxury brands, they may be of lesser quality than a designer handbag like Coach or Michael Kors would be. Thank you for providing your order number! We have located your account and added store credit for any inconveniences this may have caused. You should have received an email with more details. Thanks for taking the time to write this review!