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TumbleDeal Reviews Summary
Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
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This is a great place to online shop if you are a womanly woman that loves nice things but are on a budget like I am things is the site for you!
I accidentally froze a product and then picked the color. This was not something I had really been shopping for and I did not want it. I notified Tumble Deal and they were kind enough to cancel the order. I have ordered several other things and am looking forward to receiving them. I have received my first purchase, and it was exactly what I expected.
Support was quick to respond to my initial request for assistance and follow up with me. I received my "missing" item just three days after they told me they needed to reship it.
I am the manager of a Support Desk and I must say it is refreshing to see customer service made a priority! Very pleased!
I made a mistake ordering and asked for help and they took care of the problem right away.
Everything was easy. Received sheets quickly. They feel wonderful. I'll find out tomorrow if they fit my bed. Thank you.
Being a first timer, I wasn't quite sure of the quality of customer service I'd be getting. I received a quick response and a favorable answer! Thank you so much for a great experience!
My order came in a timely manner. However it's the worst fake pocketbook i've ever bought. The quality is so bad, how could you'll sale a fake as an original? I could have gotten a better fake bag at H&M. I thought i was getting an designer bag, not a knockoff and the worst at that.
Had a question about account process and received very fast and accurate answer. What more could I ask for.
An extraordinary online experience- as it should be! Brilliant.
I won an auction for a Thomas Kinkade painting at a very good price, and paid for it. It never arrived, finally got an email that it was unavailable and received an email. At the time of the live auction, many paintings and prints were constantly being offered over and over. I am suspicious that they only fufilled the highest bids and left the others of us out!
Hello Anne. We can assure you that we would never intentionally offer unavailable items. Occasionally, some products are more popular than we anticipated and stock issues do occur. However, these instances are very rare. We apologize for any inconvenience this may have caused. Please contact us at support@TumbleDeal.com and we will be happy to assist with a resolution.
I emailed a request to Tumbledeal late one night and received a reply the next day with a very happy ending! Love this site!
Customer service through e-mail was fine. However, this was my first time buying and using Tumbledeal and I was informed that they couldn't fill my order. How SAD. If I bought it why was it not preserved for me? I thought if I see product and buy product it would be shipped. Maybe someone could send me a 10% off coupon code for next time if there is a next time.
We are so sorry for the inconvenience, Nicole. Sometimes there are products that are much more popular than we originally anticipated. This doesn't happen often, but when it does, we want the opportunity to make it right! Please contact us at support@tumbledeal.com and we will work with you towards a resolution.
Again, we apologize for the inconvenience this may have caused. Thank you for taking the time to leave this review!
While the product I received was not a Coach purse I would purchase in a Coach store and was, rather, a product made for outlet stores; it was Coach. Knowing this and because this was to be a gift, I am returning it for credit at Tumble Deal. Next time I shop I'll have a better understanding of the kind of product I will receive.
I ordered a purse two weeks ago for a great price but it still hasn't arrived. So I jad a chat online with a representative who expedited delivery and she did it in a very efficient and courteous manner
After logging in, I checked on sunglasses. Saw a pair that were reasonable, so I froze the bid. Another screen came on, I entered my information including how I wanted to pay for the item. The a message came up about no able to locate the winning bid or someother wording like that. I messaged your support staff and a lady named Chelsea came on the line to help! A credit to your company. I was so aggravated that I was just going to close the site and not order the sunglasses! She confirmed my order had been accepted and I explained I would get emails about the order. First to confirm the order, and another when the item was ready to ship. Made me feel more at ease. You should make the effort to congratulate her znd possible use her as a Trainer or something to upgrade her position and utilize her skills.
Placed 2 ordered for cigars. Received Email from Justin. He needed for me to provide information of my age. Drivers license to show proof of my age and who I am. I followed the direction of the Email so he would know if was from me. Less than 1 minute I receved an Email from Justin letting me know he received the copy of my drivers license. This was all the proof to verify who I am along with my age.
Had a question about shipping and they promptly answered and took care of everything.
The item I purchased did not work. I emailed the info for return and was answered right away with the return policy and information. Customer service is great!
You customer service department is very quick in responding to my questions I had regarding my Coach Tote and all were answered promptly.
From the business
Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Renee. We are so sorry to hear that you are unsatisfied with the quality of the bag you purchased from us. We can assure you that we do not offer fake merchandise on our site and every item is exactly how it is described in the product description.
With that said, product quality is very important to us here at Tumble Deal. If you are unsatisfied with any purchase, please contact us at support@tumbledeal.com with the details of your order so we can better assist you.