The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Do you ever shop at a store where you think -- yeah, I like some of these styles but it's not totally me? Well, Tuckernuck is TOTALLY me. I've never found a store where there are so many pieces season after season that are exactly what I would choose if I were a merchandise buyer.
In today's digital commerce world, you can spend a lot of time searching and searching for new additions to your wardrobe. Tuckernuck provided exceptional customer value in a crowded women's clothing market by serving as a "personal stylist" to a highly curated selection of clothing items that are the best out there. I've discovered darling brands that I never heard about before. And I love the educational aspect with travel tips and seasonal to-do tips with each package delivered.
Such quick response and great clothes. All the clothes I've ordered I've worn and loved
Everything went smoothly from start to finish, even when there was a problem, it was rectified immediately.
I have loved everything I've purchased over the years. The styles are unique and distinctive and I always get complements on the Tuckernuck clothes I wear.
Wonderful! Quality of products is very high! Love the shirts!
My items arrived quickly. Items were good quality and fit well.
The top that I purchased is timeless and classic. The fabric was better then expected.
I ordered 2 different dresses thinking they would be flattering. I'm tall so I thought these loose, fun dresses would look good on me. Quite the opposite. They make me look pregnant and like like a colorful, burlap sack! They are also so wrinkled its hard to tell how the material will look after washing or dry cleaning. Will they always look wrinkled?
Very grateful for their assistance with an order where I made a mistake in ordering the wrong size. They were very accommodating in finding me the right size. I love my new top!
Love everything I have received. The fabric and colors are excellent.
Happy to find so many dresses to choose from! Quality was top notch.
Loved the dress so much. The fabric and print were beautiful. The dress stood out from so many others I looked at elsewhere. It was very well made. Just too big and sold out in smaller size. Really could not alter it either.,
It was easy to order online. The order came as scheduled and in good condition.
I love everything I have gotten from Tuckernuck. It's my favorite place to shop! I have told so many of my friends about it and now they shop there also. Just love the place!
Great that there was no shipping charge and none on a return which was super fast! I was impressed!
I made my first purchase from Tucker Nuck recently and love both items. I bought the Navy Finley Flutter Sleeve Top in a small and it fits, feels, and looks great. Got compliments on it the first time I wore it. Same for the Blue Stripe Willow Blouse. However, I bought a medium but should have ordered a small. This piece definitely runs large. I was traveling a couple of days after I received my items and decided to wear the Willow Blouse anyway. It's very comfortable, great for travel. I'll probably have it taken up in the width, but am happy to wear it as is for now.
Jardin De Fleurs Sleeveless Royal Shirt Dress purchase was as described, and although initial delivery was lost, customer service delivered a replacement promptly.