The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Easy ordering, fast delivery and most of all, quality product for the price!
Beautiful blouse with fabric that is finely weaved and finished.
The dress is cute, but the straps are very loose and need to be altered.
Have not received my order after 3 weeks, and cannot get delivery info.
I head to Tuckernuck whenever I need something special for an event, day or night out. The variety is excellent and the styles are great. I have loved everything I've ordered from Tuckernuck so far and will continue to check back to enhance my closet.
Great experience overall! Great website, fast shipping, clear communication.
Did not realize some of the products were final return: rep said that f they did not fit an exception couid be made if I had to return. In the end all fit great!
While Tuckernuck was very prompt with shipping, unfortunately, the dress was too large and too much volume. I returned it.
I was so excited to see the long sleeve poppy colored dress in your catalog. Unfortunately the actual color of the dress did not work for me. I've never had trouble with the size of the arm sleeves however with this dress they were very tight and not workable. What I did like what is the customer service And how easy it was to return the product.
I typically like to try on dresses in store and was a little reluctant to order online but kept coming back to this one dress for a wedding. I ordered late in the game but the dress arrived in plenty of time and was a great fit. I threw in another dress as I was checking out. I received compliments on both dresses. Very satisfied with my first experience with Tuckernuck!
Sent the item back over a week and 4 days ago by usps & have heard nothing. Not even an email of receiving it. Communication is lacking in this area. I only have 30 days to return & hope this isn't a scam to keep my money.
I think of Tuckernuck as old reliable. It's always there for me when I need it and always delivers on what I need. I find that Tuckernuck has a wide selection, always has sizes in stock and fast shipping. In my opinion, you can always count on Tuckernuck.
I never had any problems with it. I had several dresses from your company. I love it.
Each order comes in a
Reasonable time frame! The quality of each item is always superior to other brands! The size is true or generous and I so appreciate that! How did I not know about you until recently?!
I am a happy client! Thank you
HAve ordered from Tuckernuck for years. Excellent service and amazing clothes! Love shopping here one of my favs!
I like the quality items with reasonable prices. The shopping online is easy and shipping is very fast. I will continue to shop at Tuckernuck.
While I was disappointed the item I ordered didn't work out, Tuckernuck is always great about returns, etc. Appreciate you all!
I received excellent service! The shipping was timely, and the product was lovely.