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TuckernuckReviews 1,788

3.6
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Tuckernuck Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
169
quality
654
Georgia
1 review
0 helpful votes
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New to Tuckernuck
August 22, 2022

Easy ordering, fast delivery and most of all, quality product for the price!

Date of experience: August 22, 2022
Texas
1 review
0 helpful votes
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Beautiful blouse with fabric that is finely weaved and finished.

Date of experience: August 22, 2022
Oregon
1 review
0 helpful votes
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Doesn't fit shoulders
August 22, 2022

The dress is cute, but the straps are very loose and need to be altered.

Date of experience: August 22, 2022
New York
1 review
0 helpful votes
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Slow delivery
August 22, 2022

Have not received my order after 3 weeks, and cannot get delivery info.

Date of experience: August 22, 2022
Ohio
1 review
0 helpful votes
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Tuckernuck is the best!
August 22, 2022

I head to Tuckernuck whenever I need something special for an event, day or night out. The variety is excellent and the styles are great. I have loved everything I've ordered from Tuckernuck so far and will continue to check back to enhance my closet.

Date of experience: August 22, 2022
Missouri
1 review
0 helpful votes
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Wonderful Experience - As Always!
August 22, 2022

Great experience overall! Great website, fast shipping, clear communication.

Date of experience: August 22, 2022
Michigan
1 review
0 helpful votes
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Great customer service
August 22, 2022

Did not realize some of the products were final return: rep said that f they did not fit an exception couid be made if I had to return. In the end all fit great!

Date of experience: August 22, 2022
Georgia
1 review
0 helpful votes
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Order number 1431615
September 21, 2022

While Tuckernuck was very prompt with shipping, unfortunately, the dress was too large and too much volume. I returned it.

Date of experience: August 22, 2022
Pennsylvania
1 review
0 helpful votes
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Cut of dress
September 21, 2022

I was so excited to see the long sleeve poppy colored dress in your catalog. Unfortunately the actual color of the dress did not work for me. I've never had trouble with the size of the arm sleeves however with this dress they were very tight and not workable. What I did like what is the customer service And how easy it was to return the product.

Date of experience: August 22, 2022
New York
1 review
0 helpful votes
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First time order
August 22, 2022

I typically like to try on dresses in store and was a little reluctant to order online but kept coming back to this one dress for a wedding. I ordered late in the game but the dress arrived in plenty of time and was a great fit. I threw in another dress as I was checking out. I received compliments on both dresses. Very satisfied with my first experience with Tuckernuck!

Date of experience: August 22, 2022
Wisconsin
1 review
0 helpful votes
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Refund of dress
September 21, 2022

Sent the item back over a week and 4 days ago by usps & have heard nothing. Not even an email of receiving it. Communication is lacking in this area. I only have 30 days to return & hope this isn't a scam to keep my money.

Date of experience: August 22, 2022
District of Columbia
1 review
0 helpful votes
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Tuckernuck is old reliable!
August 22, 2022

I think of Tuckernuck as old reliable. It's always there for me when I need it and always delivers on what I need. I find that Tuckernuck has a wide selection, always has sizes in stock and fast shipping. In my opinion, you can always count on Tuckernuck.

Date of experience: August 22, 2022
Florida
2 reviews
0 helpful votes
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The best
August 22, 2022

I never had any problems with it. I had several dresses from your company. I love it.

Date of experience: August 22, 2022
South Carolina
1 review
0 helpful votes
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Each order comes in a
Reasonable time frame! The quality of each item is always superior to other brands! The size is true or generous and I so appreciate that! How did I not know about you until recently?!
I am a happy client! Thank you

Date of experience: August 22, 2022
North Carolina
1 review
0 helpful votes
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After purchasing it I noticed that my order was a final sale. I need to exchange ot for smaller.

Date of experience: August 21, 2022
North Carolina
1 review
0 helpful votes
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Awesome
August 22, 2022

HAve ordered from Tuckernuck for years. Excellent service and amazing clothes! Love shopping here one of my favs!

Date of experience: August 21, 2022
Maryland
1 review
0 helpful votes
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Nice quality
August 22, 2022

I like the quality items with reasonable prices. The shopping online is easy and shipping is very fast. I will continue to shop at Tuckernuck.

Date of experience: August 21, 2022
Tennessee
2 reviews
0 helpful votes
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While I was disappointed the item I ordered didn't work out, Tuckernuck is always great about returns, etc. Appreciate you all!

Date of experience: August 21, 2022
Texas
2 reviews
0 helpful votes
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Excellent service!
August 22, 2022

I received excellent service! The shipping was timely, and the product was lovely.

Date of experience: August 21, 2022
Washington
1 review
0 helpful votes
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Awfulness
September 21, 2022

I ordered a small it was too big I ordered an XS and you sent me a small.

I needed the dress for an event. Not happy

Date of experience: August 21, 2022