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TicketsOnSaleReviews 36,202

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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54,232 reviews
New York
1 review
0 helpful votes
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Easy to use
April 9, 2021

It's was easy to set up. Everything went well. Billing was also easy. You need to check the site out

Date of experience: April 8, 2021
California
1 review
0 helpful votes
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Fast and Convenient
April 9, 2021

I found what I was looking for and was able to buy my tickets quick. Gave me choices of how I would like to receive my tickets. Overall, it was great.

Date of experience: April 8, 2021
Colorado
1 review
0 helpful votes
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Good
April 9, 2021

Very quick on buying the tickets I want. Will definitly use again when looking for tickets last minute.

Date of experience: April 8, 2021
Texas
1 review
0 helpful votes
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Rockets game
April 8, 2021

Great page it help me a lot y to find tickets, even tho I'm not from Houston Texans, so I recommend this page

Date of experience: April 7, 2021
Arizona
1 review
14 helpful votes
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BUYER BEWARE
April 7, 2021

They have insane random charges, they took my money and can never get in touch with customer service. Waited on the phone for over an hour, and then it hung up on me. The "Live Chat" is a Q&A auto robot.

Such a scam. Please go somewhere else.

Date of experience: April 7, 2021
Connecticut
1 review
1 helpful vote
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No Payment overview
April 7, 2021

I was prepared to make a payment of $600 and I ended up being charged $1,000 because of extra fees they don't let you know of before hand.

Date of experience: April 7, 2021
Texas
1 review
0 helpful votes
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Astros Houston
April 7, 2021

Estoy muy contenta de poder ir a verlos es mi primera vez que voy a ir al estadio me llena de mucha emoción

Date of experience: April 7, 2021
Texas
1 review
0 helpful votes
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Tickets
April 7, 2021

There are alot of fees when buying tickets online. Now I have to write a review of at least 50 words to rate the website to even get my tickets.

Date of experience: April 7, 2021
Nevada
1 review
0 helpful votes
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These guys charged an additional $65 per ticket as a processing charge. That was an additional 32% in costs for the tickets.

Date of experience: April 6, 2021
Texas
1 review
0 helpful votes
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Great site
April 7, 2021

They have tickets available and at a reasonable price. No problems with the site everything is easy to use

Date of experience: April 6, 2021
Illinois
1 review
0 helpful votes
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TicketsOnSale
April 6, 2021

Terrible job at getting me my tickets. They don't send them to your email. Told me I'll get them two hours before the game.

Date of experience: April 6, 2021
Texas
1 review
0 helpful votes
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Great place to buy
April 6, 2021

So far so good! They have reasonable prices and have plenty of places for support if you run into a problem. Thank you!

Date of experience: April 6, 2021
Texas
1 review
1 helpful vote
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Astros baby!
April 6, 2021

We ordered tickets and got the confirmation and we're excited to get our trophy and watch the Astros kick some tail.

Date of experience: April 5, 2021
Ohio
2 reviews
0 helpful votes
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Easy
April 6, 2021

Very easy and quick access to purchase tickets online. Made purchase received email to confirm and seller sent them through Ticketmaster. Downloaded to my Apple wallet. Very simple.

Date of experience: April 5, 2021
Michigan
1 review
0 helpful votes
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I had credit for purchasing tickets where the show was cancelled. I missed where to put in the code, so I called up to have them apply the credit, and THEY CAN'T fix it now! What? You can't apply a credit and fix it?! What a joke! NEVER buying from them again!

Date of experience: April 5, 2021
New York
1 review
0 helpful votes
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Helpful and efficient, Quick and easy, Walks you thru the entire process to get the job done. Grateful for Ticketsonsale.com.

Date of experience: April 5, 2021
Wisconsin
1 review
0 helpful votes
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Quick and reliable
April 5, 2021

I received exactly what I ordered in a timely manner. It was a little challenging at first to figure out how to download my tickets but i eventually figured it out

Date of experience: April 4, 2021
Tennessee
1 review
0 helpful votes
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Great experience
April 4, 2021

My experience was really good for this purchase. Searched several sites for tickets but tickets I sale.com was quicker, easier, and the cheapest.

Date of experience: April 4, 2021
Texas
1 review
0 helpful votes
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I'm very excited about the event that I'm going to, but it was kinda time consuming and a bit annoying on how long it took to get my tickets after I paid for them

Date of experience: April 3, 2021
Massachusetts
1 review
0 helpful votes
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Pretty quick
April 4, 2021

Ticket confirmation came pretty quick. I can't believe that I have to fill out a survey to get them though. Had a had a

Date of experience: April 2, 2021