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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I searched for that contest and this site came up so I proceeded to purchase my tickets. $113 each! It didn't say US dollars and it ended up costing over $350! NOT IMPRESSED! ZERO STARS
The process to get the tickets was good and easy. This is more convenient to me. So, now I am waitinĝ for the tickets
They do not give you a price breakdown. I was hitting continue to try and see the price breakdown and it just charges my card without ever showing me.
I will not recommend this service. After my purchase, I realized this is not a ticket vendor and won't receive my tickets until last minute. Very poor business. And, the price I paid is unfair and more than face value. What a scam!
Arena's Map layout of the arena was incorrect. The tickets I ended up purchasing we're not where it said they should be according to the map. I paid way too much for these tickets. Half the seats were empty. And the fees were crazy high!
I'm am a little skeptical about the fact that the tickets will be transfers by 8/6 the concert date. That is a stressful process. Which will obviously cause anxiety as to if this is a scam
Not a good site for people that don't have a cell phone and want to print tickets shows
She was very helpful and kind and knew exactly what to do
Was able to get good tickets for reasonable money. Delivered quickly and easy to access.
I am so excited to attend this concert in the fall!
Ease of use and clarity. Am very pleased with results.
I bought tickets for $187 total and found floor seats on another site for $145 total
You are greedy. On a computer 40 dollars for processing is a crime!
Your service charge sucks. As much as I want to see this performance your service charges almost dissuaded my purchase. You are no better than Ticketmaster.
I was very dissatisfied with the process, way too many steps, mostly very confusing as to what the next one was. I could not retrieve my tickets even though there was an icon to click that told me to view my tickets, I just got directed to a Ticketmaster advertisement. It took me 2 different chat lines to finally get the tickets. However the tickets are on a website (TM) and I am wondering how I will retrieve the tickets if that website is shut down, ie maintenance, hacking etc.
I thought I was ordering through my venue, never saw terms and conditions, insanely inflated prices. NO REFUND. Slimy company and will tell everyone I know never to use them. Shame on you TicketsOnSale.
I was unable to purchase the tickets and don't know why. I submitted my payment and everything and 10 minutes later I get an email saying my purchase has been cancelled with no further explanation.
Easy to purchase online tickets! With just a click away, I was able to find the perfect ticket!
The linked app AXS did not work on my iPhone. Contact to TicketOnSale and AXS (chat + email + hotline) was useless, first no replys, then on hotline no competent support
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members