From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very easy transaction but serious robbery with the fees. There is no need to be so predatory.
I was a little concern Ed when the venue suggested this might not be a reputable sight because I didn't immediately have my seating numbers, they couldn't find my tickets in their system right away, but I received them promptly.
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Had some issues downloading my tickets,
But got that done!
Must admit that I was a bit disappointed at the add on charges for these tickets!
Was easy to navigate through to order. It showed seating and pricing easily.
I am not happy, I was directed to this site from the actual theater site. Unknowingly paid double the price on this site then I would've at the theater directly. I will not be using this site again almost feel like it's a lot to do that.
I booked concert tickets on my visa I had been using for years and they were cancelled because of some problem with my name and the visa info. …sure…Then I found out the concert was sold out. …awesome….no help
Upon entering my id/pw, your site would take me to an intercept screen stating my wi-fi or browser was compromised. Tried then on laptop, same issue. Contacted Customer Service bot and while interacting it remedied itself. Frustrating 40 minutes.
Fine, other than all the hidden fees. Cost me nearly twice as much as I thought because I didn't know there was like a 40% charge in fees. Annoying.
I was able to find tickets quickly and I was very satisfied by the service.
I was on the chat with Chona and she said that she would send out an email saying that the phone number on the order would be corrected once it was corrected and I have not received an email saying that the correction was made
Easy great prices
First time hope it all works out.
Good choices and easy access
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members