Ticket Liquidator Reviews Summary
Ticket Liquidator has a rating of 3.4 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service and concert tickets. Ticket Liquidator ranks 13th among Tickets sites.
I haven't been to a concert in awhile. Purchased the tickets through you, we satisfied 100%. Would purchase tickets from you in the future. Thanks
Gave tickets to my granddaughter for a graduation present. Have not heard the results
Was a bit skeptical about buying a ticket from a third party. This site had tickets for a bit less than other third party sites. I took the chance, and was amazed. Awesome seat to see The Cure. Would buy from this site again.
Thank you, Ellen! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
Ticket purchase was easy. Tickets were bought two days before event, tickets were overnighted in time for the event! Will purchase from this company again.
The concert was awesome. Easy access getting out of the parking lot (a bit expensive). The attendants were knowledgeable, helpful and so very nice.
Hello Ilona! We are happy to hear that you enjoyed the Zac Brown Band show the other day. Please let us know if we can help you with any other tickets to shows this year.
My husband, 1.5 year old daughter and myself attempted to go to the game yesterday. I bought these tickets as a bday present for my husband and I am 37 weeks pregnant. We were not allowed inside because we had my daughter's diaper bag with us. We were never communicated a list of what we could take in or not. So my husband went inside, because I insisted not ALL of us suffer and my daughter and I sat outside in the sun for an hour. My husband didn't even stay until the end as he felt bad we were outside.
The seats were great as my husband sent a picture from his seat.
Just disappointed that we couldn't all attend as a family which was the plan!
GOT CHARGE 300% OF THE REAL TICKET VALUE. FOUND OUT WHEN I RECEIVED TICKETS. WEB SITE SAYS "BUY CHEAP TICKETS"... I BELIEVE THIS IS FALSE ADVERTISEMENT... TICKET MASTER PRICE FOR SAME TICKET 84 $. THESE GUYS 205 $...(6X)
Hello Luis! We are sorry to hear about your disappointment with the price you paid on your tickets. We here at Ticket Liquidator would be a resale market where, at times, our tickets could be listing above or below the printed value on the tickets. Our goal is to have lower price tickets then other resale market site. If you would like, please reach out to us next time you are interested in ordering event tickets and we can assist you with getting the best available tickets for the price, based on what we would have available from our resale market.
THEY PROMISED ME 2 $25 REBATES BECAUSE I BOUGHT 2 TICKETS, I GOT THIS VERBALLY CONFIRMED ON 1/21/16 BECAUSE I SIGNED UP FOR A FREE 1 MONTH TRIAL OF GREAT FUN (WHICH SUCKS BTW). IF YOU DONT CANCEL WITHIN THE 1ST MONTH THEY CHARGE YOU $16.99 EACH MONTH, I CANCELLED WITHIN THE FIRST 30 DAYS ON 2/10/16 AND GOT A CONFIRMATION NUMBER. NOT ONLY DID THEY CHARGE ME THE NEXT MONTH, THEY ONLY CLAIMED TO SEND OUT 1 $25 REBATE CHECK WHICH I HAVE NOT RECEIVED YET AS OF 4/27/16! LIKE THIS WASNT ENOUGH, THEY HAVE 3000 PHONE NUMBERS THAT YOU HAVE TO CALL IN ORDER TO GET A N Y TYPE OF ANSWER! THE "DISCOUNTS" AND ANNOYING PHONECALLS ARE NOT WORTH THE HASSLE! BUY YOUR TICKETS FROM A SCALPER!
Hello Emma! We are sorry to hear about your disappointment with the rebate you have been offered. With your review, it does look as if your disappointment is with a different company then with Ticket Liquidator. If you could directly provide us with your order ID number, we can take a look to see if we are able to assist you in any way. We look forward to your contact.
AC/DC concert postponed due to illness of lead singer. They are going to replace him. We would never have bought tickets without lead singer period! After many emails and phone calls talked to someone that said we have to review details and hung up on me. Found out after my credit card co. Called them no refund because they were still touring as AC/DC. Got an email telling us we could try and sell our tickets ourselves but prices go up and down so we probably wouldn't get what we paid. We would be lucky to find anyone that would buy it I'm sure without lead singer! Letting our credit card company deal with this horrible, untrustworthy company.
Do NOT buy from these guys. They sold me a ticket to a seat that doesn't exist. When I asked for a refund they seemed confused and asked me to provide proof from the vendor that the seat didn't exist. After giving me the run around for an hour, they basically said, "Well technically we didn't give you those tickets, we are just a third party... we just broker a deal from someone else".
They are useless. If you are going to buy tickets, buy them elsewhere. Somewhere that takes care of their customers.
Short Story: Don't buy from them, they are not a legitimate source and they sell tickets they don't have, buy in advance for high volume events and save yourself the trouble. Also that 200% money back guarantee is a selling tactic and a scam they don't stand buy it.
Long Story: Worth being told...
Just recently (Dec. 30th 2015), I purchased tickets from this company for an event in Toronto.
6:30 PM. - I place my order for the event
6:45 PM. - I get a confirmation email, from them stating the order has been completed and I will receive my tickets via email within 10 - 15
6:46 PM - I leave my house after receiving this email
7:35 PM - I arrive to the event, and check if my tickets had arrived, as they usually would if you go with a more legitimate company like (stubhub, Vividseats, ticketmaster, etc.).
*However I see no e-mail with my tickets.
7:40 PM - I give them a call and ask them where my tickets are, and they tell me: "your tickets were sold to someone and they have no tickets to replace them with"
*At this point I spent $25 on parking, around $15 on gas.
My problem with them is they charged me for the tickets, sent me a confirmation e-mail, and then when i show up to the event I have to call them in order for them to tell me my order did not go through. -.-
They could have called or the least they could have done is sent an email telling me my tickets were cancelled. I had the kids with me, I showed up to the event running around trying to find someone outside the arena selling tickets because I trusted a company like ticket liquidators.
The customer service agents are rude and don't let you speak when you try to explain your story. They refused the 200% money back guarantee and offer no kind of incentive for the error on their end.
The kids were upset, We were not able to find tickets. I buy tickets for events often, but i will NEVER buy from them again, and neither should YOU.
Fabulous night especially for Grandchildren. Cubs CEO Tom Ricketts was walking around the ballpark.and made his way up to the 500 section. My 11 year old granddaughter asked him to take a selfie which he did. Ricketts then gave her a ball which she gave to her 8 year old brother. They were mesmerized by the playoff experience with their parents.
As I indicated in a previous online survey, the TL experience was also terrific.
David, we're delighted to read your feedback about our site! Thank you for taking the time to share your positive experience. We aim to provide the best possible service for each of our customers!
I have now used T L'r several times- you are reliable, fair and clear.
We went to the baseball game yesterday in Toronto buying tix at almost last minute. All worked perfectly.
I really don't quite know how you do it since several years ago I was badly burned by other ticket re-sellers. But not you! I heartily recommend you.
Charles N.
Thank you for your review Charles. We're glad to help you with your ticketing needs and look forward to servicing you in the future!
I GOT THE FLU SHOT BEFORE I LEFT N I COULDN'T WALK THROUGH THE PITS I WAS HAVING A FEVER N MY SON SAID 2 KEEP GOING I WAS HUNCHED OVER AS I HAVE A BAD BACK N HE DIDN'T GET A CART 4 ME 2 GET AROUND ON SO HE TOOK ME BACK 2 THE CAR N TOOK HIS DAD INSTEAD N HE HAD A HARD TIME WALKING AS I WAS IN THE CAR I WAS THROWING UP SO THEY DID TAKE US 2 R SEATS WRONG ONES SON WAS NO WERE 2 BE FOUND I SPENT 5 DAYS IN THE HOSPITAL N NEVER GOING BACK AGAIN DONE W/EVERYTHING CONCERTS, SPORT EVENTS OH N WE GOT TICKETS W/SOMEONE ELSES NAME ON THE PIT PASSES N SEATS WERE THEY RESOLD TICKETS I 4GOT 2 ASK WHEN I RECIVED THEM
Searching, finding, purchasing, and printing the tickets were a breeze. The concert was awesome. I love the fact that I can always find the tickets I need at TicketLiquidator, especially that I am always late in the game of buying event tickets. This was my second time and I'm still thrilled with the ease.
Thank you, Rita! We appreciate the time you spent to share your feedback! We're happy to hear we were able to provide you tickets to your big event!
For the people who choose to book online last minute, you need to be very clear for last minutes place and location to pickup tickets. I went to the theater box office, and they could not find me. And they were not interested in helping in any way (customer service wise) because the tickets had been purchased from Ticket Liquidator and not their box office. I went into a panic, this because it was only 15 minutes before show time. In fact, because of all the hustling done to find place to pickup my tickets, I missed the opening number of the show "Hamilton." Ticket Liquidator needs to highlight pickup location better, and I would say even give party a call to reiterate location so panic and missed show is not experienced going forward.
We have purchased thousands of dollars over the past few years and our most recent purchase of $1700 for a concert was a scam on this site. We got to the venue and were not allowed into the arena due to the fact that people were already in our seats and our tickets had already been scanned. We called customer service, were on hold for over 45 minutes and were told they'd do nothing at all. 10 minutes later we got a call from a rep stating that there was a representative at the venue, that rep was no where to be found, he didn't exist. We will NEVER buy from them again. We were later told IF we could get proof that we did not enter, though we were on the phone with them through the majority of the concert, we would get back 125%. The venue told us they've never given proof of non entry and do not supply customers with anything proving that. Not only did we miss our event, we were not offered anything for the hassle and were given a difficult time because we were not able to get this letter from the venue. Go elsewhere for tickets!
We had a great time at the concert! But, I mean really, how are you going to top Def Leppard?;-)
Thank you, Holly! We appreciate the time you spent to share your feedback! We're happy to hear we were able to provide you tickets to your big event!
From the business
At Ticket Liquidator, we believe that you should have access to the experiences you want to be a part of. Since 2003 Ticket Liquidator has been connecting buyers and sellers to give you the opportunity to attend the most sought after—and often sold out—events across the country. Our nationwide network provides access to one of the largest online inventories of sports, theater, and concert tickets. Our business model helps us to keep our prices lower than most companies in the secondary market and our security policies ensure you can buy with confidence. Our goal is to bring you more tickets, better service and lower prices so that you can be there to witness the best the world of entertainment, culture and sports has to offer. Because we know that seeing a legend bring down the house or watching your team win the championship is about more than a ticket. It’s about being there.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Cheryl! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!