Ticket Liquidator has a rating of 3.4 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service and concert tickets. Ticket Liquidator ranks 13th among Tickets sites.
Great experience and no problems! Loved the concert!
Seats were great! Never been to a statium concert before. Always go to Vegas for concerts, I'M spoiled! Too many drunks, rude people. Must of been the concert. Concert was fab glad I got to go.My friend that went with me{it was his first concert] he really liked it!
Great feedback, Cindy! We genuinely appreciate it and we're glad to hear that you're happy with your order with us!
I was a little apprehensive in using a ticket liquidator, but much to my surprise I was totally satisfied with quick delivery and excellent seats for the game. The list price was $55.00 per seat. I paid $55.00 for two seats in the second row on the aisle. Definitely will use this service again.
Thank you, Vincent! We appreciate the time you spent to share your feedback! We're happy to hear we were able to provide you tickets to your big event!
Thank u so much for the tickets to the game, we had alot of fun and I will continue to use ticket liquidators!
Great feedback, David! We genuinely appreciate it and we're glad to hear that you're happy with your order with us!
My experience at Ariana Grande was amazing. We had amazing seats and we paid a decent price. Floor seats for $150? Crazy awesome!
Thank you, Alex! We appreciate the time you spent to share your feedback! We're happy to hear we were able to provide you tickets to your big event!
I found ordering easy and then had the good fortune to be given even better seats than I had ordered! My tickets came by express mail far ahead of the date of the show.
We appreciate your feedback, Gail! We aim to provide the best possible service for each of our customers!
The tickets arrived quickly, and I would recommend using TicketLiquidator to anyone... Thanks!
Great feedback, Linda! We genuinely appreciate it and we're glad to hear that you're happy with you order with us!
It was a better price than their competitors by $15 less per ticket, and better seats for the money, and speedy delivery. I'd use them again in a heartbeat. Thanks Richard
Thank you, Richard! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
I always shop around. They have the easiest site to navigate. They are always the cheapest tickets around. I don't know why I waste my time looking around.
We appreciate your feedback, Linwood! We aim to provide the best possible service for each of our customer!
Drove from British Columbia, CANADA to San Francisco for the AC/DC concert! Unbelievable experience! So happy with Ticket Liquidator! The person I talked to knew the stadium so he gave me tips on getting a good seat!
Elaine, we’re delighted to read your feedback about our site! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!
I was truly dissatisfied, the price I paid for the tickets was not worth it and I am a die hard fan. The price I paid for ticket compare to the other venue in other city I felt like I was ripped off never would I use it again. I thought I had a good seat and it wasn't. The pricing kept changing and the availability did understand that.
Our ticket/seats were not the best. People around us were so crowded and noisy we had to give up our seats and go find other seating. We have gone to Disney events for years to celebrate a birthday. It was a disappointment.
I ordered tickets for madonna concert in Philly for 9/24/15 and they turned out to be no good... at box office they said tickets with that same bar code were already used! This was disappointing embarrassing and beyond frustrating... i don't think I can ever use this site again!
Order #*******
Tickets can as a digital download. Printed easily and worked without a hitch. I would buy again.
We appreciate your feedback, Nathaniel! We aim to provide the best possible service for each of our customer!
Had a great time at the concert. The seats were amazing. Had a great experience using TicketLiquidator for these tickets.
Thank you, Thomas! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
Ordered Jackson Browne tickets awhile ago. When they didn't come right away, I called the vendor and he actually returned my call to explain he had not received them yet and as it got closer to the date, they would arrive in ample time. He kept his word. I appreciate that!
Great feedback, Linda! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
Where do I start I am a senior living on a fixed income but wanted to do something special with my daughters and granddaughter. The seats were not good we were very close to the back no where near the stage and during intermission found out that the lady sitting next to my daughter only paid 116 dollars for her seats you guys charged me 176 I am very upset about this and will not be recommending buying tickets from you again I am also going to post this and let my friends know about it so made a very special event less so but you probably do not care. I will wait from a response from you
I would strongly advise against purchasing tickets from Ticket Liquidator as they do not qualify their sellers before listing. I purchased 2 Club Level tickets at a price of $52 per ticket, with service fees & delivery charges this came to a total of $145. However these were only passes to a supposedly VIP area within the Pepsi Center NOT tickets, and DID NOT include entry to the venue or the event. This was definitely not clear when I made the purchase nor was it on any subsequent confirmation correspondence which clearly stated tickets, rather than passes only. They basically gave us access to the club level bar, and better restrooms. Although I ordered these almost 4 months in advance, they didn't send them until two days prior at which point I realized they were not tickets and had to buy last minute tickets at a premium. The Pepsi Center confirmed you are not allowed to sell these passes independent of tickets and they should not have put them on their site. They provided me a 3% discount on the new tickets and a 15% discount on future orders, which will not make up for either the cost or inconvenience this caused as the tickets were a birthday present.
09/30 Ticketliquidator gave me a voucher code (valid for one year) to the value of these tickets/passes. I considered this a satisfactory resolution.
Hello Jake,
Thank you for leaving a review. I apologize for any confusion regarding your order. I see that you placed an order for “VIP Club Passes”. These passes only allow access to the “Club” area of the venue and do not grant access into the event. It’s also important to note that the tickets were listed under a separate section specifically designated for the club tickets listings. Nevertheless, we do apologize for the confusion and have sent you an email to further address the matter and offer a generous discount on a future purchase.
Best Wishes,
Maxine Davis
Quality Assurance Manager
Ticket Liquidator Customer Support
800-456-8499
Monday-Sunday, 7AM-1AM EST
I had an unfortunate event and could not attend a concert which I had bough 4 tickets for and the company fully refunded my transaction very happy with the customer service and will definitely use ticket liquidator in the future.
My wife purchased tickets from TicketLiquidator.com for me and my son to go to a baseball game on Father's Day as a surprise. Little did I know I would get a bigger surprise when we were turned away at the door because the same tickets were resold on StubHub, invalidating my tickets. TicketLiquidator is nothing more than a third party reseller that provides no service other than protecting scammy tickets sellers. The only possible way to get a refund is to FAX a letter written by the ticket office on 'venue letterhead' that states you were denied access. Little would you know that the ticket office is never going to provide that because they don't want you using these third party middle men either! The ticket office did tell me that anyone can call and confirm that the tickets were sold and honored on StubHub, but TicketLiquidator refused to make that call. At best, they are just a middle man that provides no service other than inflating ticket prices for their own benefit, and at worst they are a front that protects scammers through their B. S. terms and conditions. STAY AWAY!
Hello Joel! We're so sorry to hear about your Father's Day trouble! We did examine this issue for you in greater detail. The reason we require evidence about ticketing problems is because we are not the direct provider of tickets, so we can't verify any issues directly. We therefore require some evidence of your claim, but are flexible in terms of what you can gather and from whom. (Most venues do assist customers if there are ticketing issues. We're sorry to hear that this venue in particular decided to give you a hard time.) Since the venue wasn't assisting you, we took it upon ourselves to connect with your seller and were able to access a 125% refund of your ticket order, in fulfillment of our policies. We are since re-evaluating our relationship with that seller and will make sure that there are further repercussions for them. Ticketing problems are extremely rare, as we have been in business for over ten years and are one of the largest ticket-selling websites online. However, when such problems do arise, we take them very seriously and ensure they are dealt with.
Answer: Not in my case. When I asked for a refund, these horrible people told me that "all sales are final. Our sellers do not provide order cancellations, returns, or refunds". In other words, they aren't even selling the tickets! A scam through and through. Their owners should be charged with fraud.
Answer: Hi Marceline, I'd be happy to take a look at your order to make sure it went through. Could you message us your order number so I can check on that for you?
Answer: Hello Amanda! Thank you for your question. All prices on our site would be in USD. Additionally, there would be a service fee and delivery fee on the order itself. You can view the final total prior to your order being placed on our site.
Answer: Hello again! This would look to be a double post of the same question. To save time, here is the response from your other question. "Without looking at your order directly, I would not be able to say what may being going on. Most performers do have a delay in delivery that could come close to the event date, which might be the case for your order. If you could give us a call at 1-800-456-8499 with your order number, we will be able to look directly into your order and get you the most accurate response possible."
Answer: Hello Patricia, thank you for your question. Without looking at your order directly, I would not be able to say what may being going on. Most performers do have a delay in delivery that could come close to the event date, which might be the case for your order. If you could give us a call at 1-800-456-8499 with your order number, we will be able to look directly into your order and get you the most accurate response possible.
Answer: Hello Samali, thank you for your question. Each listing is posted by one of the many sellers in our network. Each seller prices their tickets based on their expectation of the market value of the ticket. This would be why some tickets are higher than tickets on our site. The higher price would not always mean a better ticket. I hope that helps!
Answer: The service fees are 25% of the ticket price per ticket. This would be calculated and displayed during the review stage of checkout process. If you have any more questions, please do not hesitate to ask us at customersupport@ticketliquidator.com
Answer: Hello Glenn, the reason you were advised you will have to receive the paperless entry tickets at a later date is because ticket sellers usually arrange paperless ticketing events in one of two ways: 1) A representative from the sellers office will meet you (and, likely, other customers, too) at the venue prior to the event, wait in line with you, and have the company credit card scanned by venue personnel. 2) The ticket-selling company will purchase the paperless tickets initially on a gift card (eg: VISA) and then mail this gift card to any subsequent ticket buyer. This buyer can then take the card (aka: the original purchase card) with them to the venue and have it swiped by venue personnel. If you have any further questions regarding the delivery, you are more than welcome to reaching out to us at customersupport@ticketliquidator.com with your purchase number.
Answer: Hello Dana! Thank you for your question. Being that you do have an order with us, could you please call us at 1-800-456-8499 with your order number so that we can take a look into your question. We look forward to hearing from you.
Answer: Hello Denisse! We understand your concern with the delayed release date of the tickets. Being that this policy is created by the venue and performer themselves, we have not come across any issues with it. The tickets arrive in time for your event and are guaranteed to be valid for entry. Please feel free to call us at 1-800-456-8499 if you have any other questions.
At Ticket Liquidator, we believe that you should have access to the experiences you want to be a part of. Since 2003 Ticket Liquidator has been connecting buyers and sellers to give you the opportunity to attend the most sought after—and often sold out—events across the country. Our nationwide network provides access to one of the largest online inventories of sports, theater, and concert tickets. Our business model helps us to keep our prices lower than most companies in the secondary market and our security policies ensure you can buy with confidence. Our goal is to bring you more tickets, better service and lower prices so that you can be there to witness the best the world of entertainment, culture and sports has to offer. Because we know that seeing a legend bring down the house or watching your team win the championship is about more than a ticket. It’s about being there.
We appreciate your feedback, Sheryl! We aim to provide the best possible service for each of our customers!