Ticket Liquidator Reviews Summary
Ticket Liquidator has a rating of 3.4 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service and concert tickets. Ticket Liquidator ranks 13th among Tickets sites.
I bought two tickets to The Rolling Stones concert one for me one for my handicapped mother drove all the way to Atlanta Georgia from Charleston South Carolina to be refused entry because the tickets that ticket Liquidator sold me word no good now I am disputing getting my money back daily they tell me I need a letter from the vendor the vendor is refusing a letter what a disaster my suggestion is never use this company
Big scam the worst experience of my life I paid all this money with my handicapped mother and drove hundreds of miles to not be let in the show all I want is my money back now which has turned into another project don't use this company! :(
Hello Amy! Thanks for your contact! We're sorry to hear about the trouble concerning your order. We see that there was an initial mix-up after the seller uploaded your event tickets for you to download. The uploaded tickets were incorrect so the ticket seller emailed you a copy of the tickets you should actually use for the event. It appears you took the wrong tickets to the venue, which is why they didn't let you into the event. The seller has processed a 125% refund of your ticket order today in light of all the trouble. Please allow the refund to take 3-7 business days to reach your account. Any delay in this regard would be based on your credit card company. We have also extend you 15% off a future ticket order, good for one year.
I purchased 2 Dave Matthews Tickets from Ticket Liquidator. I purchased these tickets on May 23,2015 and they were to be sent out by June 2,2015. I have been in contact with theirr call center in Windsor CT numerous times and my order went from a 2 day delivery to a late arrival AFTER the concert on June 6,2015. Whoever is responsible for sending my tickets out on time failed to do so and now they will not be delivered until June 8,2015 - days after the concert is scheduled for. I will be contacting the Better Business Bureau as well as other companies that I know call center do not want customers complaining to (as I have worked in for many years as a supervisor and I am currently employed as a by a call center). TicketLiquidator employees did nothing but provide me with false information and were so unprofessional that it made my stomach turn. Today I was told they would refund my money and IF the tickets happen to arrive in time for the show they would be free. I contacted Fed EX an hour later and this company stopped shipment on the tickets. They won't replace my tickets with others they have available nor did they refund my money in order to purchase new tickets. Had they resolved the issue when I first made them aware I would have my tickets. I believe they purposely take your money knowing you will not receive what you paid for. I would much rather spend more money to a LEGIT ticket company than deal with the headache and stress of ticketliquidator.com. 100% worry free guarantee is instead 100% stressful nightmare
Hello Terri! Thanks for your comments! We're sorry to hear about the trouble with your order. Your ticket seller initially noted a ship date of June 2 for your tickets. The seller ended up bypassing this date and shipping out the tickets soon after. The issue is that the tickets were not guaranteed to reach you in time for the event due to your rural location. We spoke with FedEx and they were not able to guarantee delivery. We therefore contacted your seller and ensured that they refunded you 125% of the ticket order, per our guarantee. The refund was processed today but may take a few business days to register to your bank account. This is because financial institutions typically don't process refunds immediately, sometimes not even debits. We can nevertheless assure you that the 125% refund has been processed. The ticket package was stopped by the supplier in light of the fact that it wasn’t likely to reach you and because the seller had already refunded you for the order, plus additional money. We were initially under the impression that FedEx would try to deliver the package anyway. We also don't directly own any event tickets, since we're an intermediary, so there are no replacement tickets we could provide directly (you were given a refund anyway, so would have to be charged for new tickets), but anyone could certainly order tickets for the same event on our site as it stands. We're very sorry for the trouble with your order and were in contact with you on quite a few occasions, trying our best, as the intermediary, to assist and coordinate possible resolutions with the actual supplier of your ticket order and ensure that the 125% guarantee was initiated and fulfilled for you.
TicketLiquidator is extremely easy and fantastic! I used to buy tickets from Ebay, but you have to hope that you aren't getting ripped off. I always have confidence buying from ticketliquidator, and I recommend them for any event type!
Ticket Liquidator is a fantastic ticket purchase company. The website is updated and easy to navigate. Found the tickets I wanted right away and at a price less than other similar sites. The transaction was very secure and delivery was prompt. If you're looking for tickets start at Ticket Liquidator.
I ordered tickets for a concert, and received an email with my tracking code, a Purchase ID #, and under the tracker it said the tickets have been processed, with a green check mark. HOURS later, I had a voicemail saying "unfortunately the order was rejected due to the tickets I selected no longer being available" but that I could get tickets for a similar price and quality from them. Well after recieving an email saying it processed, a confirmation, and a tracking code, it seemed like the tickets were rightfully mine. Now when I checked the processed tickets under my tracking code there was a red "X" mark. This wasn't until HOURS later once all the ticket prices have increased and were hard to buy in more than a quantity of 2, when I needed 4. They were very unhelpful when I called back and said there was nothing they could do, the tickets they tried offering me were nearly double the price and not affordable.
I would NEVER order from ticket liquidator again or recommend them to anyone.
I purchase concert tickets quite a bit and have never had a problem, until I used Ticket Liquidator. I paid an extra $20 to have concert tickets mailed to me, as I did not want the E-tickets. When I received the package - it had two E-tickets inside! I could have printed them off myself! I paid extra to have the real tickets sent to me. I will not used Ticket Liquidator again!
Ticket Liquidator is a SCAM. I purchased preseason Clippers tickets on 08-14-14 and for a game on 10-07-14, the tickets were supposed to arrive on the 10-03-14 and they never arrived. I ended up purchasing tickets on game day through Stubhub. Please go with Stubhub or Ticketmaster, don't let Ticket Liquidator fool you like it did me. I even called Ticket Liquidator after reading reviews, left a message and no one had the decency to call me back. Their are numerous negative reviews for this site, which I read after I impulsively purchased tickets. I plan on calling my cc company and disputing the charges immediately
I purchased tickets from Ticketliquidator.com to Wicked way in advance of ticket sales at the venue. The tickets were not available to be mailed until about a month before the show. What impressed me is that Ticketliquidator kept in touch by email reminding me of my ship day. I even got a reminder about the event after I got my tickets and a few days before the show. Wow, they are truely a full service operation. You can't go wrong.
Ticketliquidators is a great company, great prices, quick and fast service
I heard a few comments about pricing being good so I figured I'd give them a shot. It was easy to search for what i was looking for, I was able to modify my search to find what i wanted quickly and then I signed up made my purchase on their secure site and done. I was contacted by a representative same day they confirmed I had placed the order and gave me the details. My tickets arrived around the time they said. Easy, fast, secure. No hassle I couldn't ask for anything more.
The BEST tickets, the BEST price and the BEST service! We will always remember my girls first concert... love this site!
I had my doubts when I first bought my tickets for Paul McCartney from TicketLiquidator, but since they were instant download tickets and the price was so great I decided to give it a shot. I've got to say, it was just as good as, if not better than, any ticket-buying experience I've ever had before. It was so simple to purchase the tickets online, and the employee I spoke with on the phone was kind and very patient with me. They had the best prices I could find for the seats I wanted. The seats were great, and the show was incredible! I definitely plan on using this site to buy tickets for any concerts in the future.
I bought tickets to the 49ers vs Broncos 2014 Preseason game at Levi stadium. I got awesome tickets and had a blast but when I was ordering the parking pass over the phone the lady I was speaking with told me I would be buying a pass for a tailgating parking lot. Excited I made the purchase only to get my verification email and find out there was no tailgating. Unhappy I called the management team and told them what had happened being I was sold the wrong tickets by their worker and I wanted me money back but they told me all they could do is sell me another pass. Because it was a Father's Day present I had already told my dad about I bought the other parking pass so I could tailgate with my dad and I didn't get my money back for their mistake. I will never buy from this site again because of the 50$ I wasted after buying a pass I couldn't resell because I didn't have it in my possession until the week of the game.
Always easy and I know the tickets are real! It's nice to have a reliable source and they keep being cheaper than everywhere else.
Wow you guys are right haha! I use to use www.prime-ticket.com Thanks to you guys I got my Paramore tickets through www.ticketliquidator.com, at a much cheaper price!
Only recently joined this site and it's great (:
We love TicketLiquidator.com! We have used them multiple times in the past 5 years... mostly for hockey tickets but this time for concert tickets! They have great prices and really fast shipping! Would definitely recommend to anyone!
This site is excellent. From customer service to the expected time your tickets arrive. I always purchase my NFL, NBL,& concert tickets from this site. They are similar to Stub Hub, but their customer service goes above& beyond. They send you a map of where your event is located, along with places to see & restaurants. What is even better, is that they send
Follow up emails a few weeks later, to ensure your satisfaction. I highly recommend Ticket Liquidator.
The ticketliquidator site is super easy to use and helped me pick out tickets incredibly easily! I called in because I had extra questions about Standing Room only tickets (an exception for this particular event) and they were able to give me the information, as well as EXTRA info on best seats, the layout of the stage, etc. They were super helpful and I will check with them first next time I need tickets to an event!
From the business
At Ticket Liquidator, we believe that you should have access to the experiences you want to be a part of. Since 2003 Ticket Liquidator has been connecting buyers and sellers to give you the opportunity to attend the most sought after—and often sold out—events across the country. Our nationwide network provides access to one of the largest online inventories of sports, theater, and concert tickets. Our business model helps us to keep our prices lower than most companies in the secondary market and our security policies ensure you can buy with confidence. Our goal is to bring you more tickets, better service and lower prices so that you can be there to witness the best the world of entertainment, culture and sports has to offer. Because we know that seeing a legend bring down the house or watching your team win the championship is about more than a ticket. It’s about being there.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Amy! We're very sorry to hear about the trouble you experienced! We have been in business for over 10 years and it's extremely unusual for there to be any such problems with event tickets. We do require some confirmation that tickets didn't work at the venue if that is a claim you are making. We at TL are not the direct supplier of the tickets (the tickets were listed and provided by an independent ticket-selling company) so we cannot directly confirm what happened at the venue. The venue would also not provide information about the incident to a third party, which is why we require information from you, since you were actually there and spoke with venue personnel. Please keep our manager updated about the status of your concerns: molly@ticketliquidator.com.