Ticket LiquidatorReviews 689

I had ordered my tickets and they weren't delivered on time. I missed out on the Garth Brooks concert in San Antonio.

The music was wonderful BUT the overall experience didn't live up to the standards set by the musical performances.
We attend many concerts per year(10+) but have never been as disappointed by a venue.
A) traffic control was horrendous. We live 87 miles from the venue. We left home at 3:45, we arrived at the exit off I-81 at 5:30 but we didn't arrive at the parking at the vip lot until 7:15.
B). Access
Then we were told there was no way to get dropped off at the entrance, we would have to " hoof it up the hill like the other handicapped patrons"
Having special places for those in wheelchairs once under the pavilion is meaningless if there is no coordination by staff as to how those in wheelchairs OR anyone with mobility challenges would make it safely up and down that hill ( partially paved, lots of ruts, potholes and stray stones) without much lighting on way out.)
C) indifferent staff; misleading ticketing.
Our tickets said Row 1; when we got to our vip box however, we found that our seats were not row 1, we were in 2 bd row of our box. That might not have been horrible but the women who shared the box and had front row tix chose instead to dance the whole night in front of our box, spreading out in front of the entire box, making it almost impossible to see the monitors much less the performers on stage unless we stood up. I get how they were excited and had every right to enjoy the concert but I think the venue could have done much better job of enforcing rules and a little common courtesy

You completly mess up everything.

When you sell VIP tickets make sure you send everything that is needed to VIP access. I called you foe support and got absolutely no help and was told oh well.

We couldnt use the VIP entrance and thus could not assess the VIP lounge area. I find ally i had to go to guest services at the venue. Luckily these people were nice
Enough to take care of us even though we were missing our necessary entrance passes they drove us to the VIP area. Vdry

Last time I'll ever buy from your company. You are a completly unorganized unprofessional company.

Bought tickets for If/Then the day before the show. Great seats at a deep discount! My only complaint was the steep service fee that doesn't show up until the very last screen. I expect to pay a service charge, although this one was high (almost 50% of the ticket price), but I would prefer to know earlier in the sale process what it will be. This was my first purchase; next time I will know to go to the very last screen when comparing prices with other sites.
The process itself was easy and direct. Live the ease of printing tix at home!

I will NEVER purchase tickets from you ever again. I have bought A LOT of concert tickets (62 tickets since June 8th) and have NEVER had such AWFUL service EVER. I bought 14 tickets for almost 1,200$ FIVE MONTHS before the show. I received and email conformation that I would have my mailed tickets (because I chose that method. I do not have a printer) by July 12. I NEVER received my tickets until 45 mins before the Limousine picked us up for my daughters SUPPOSED TO BE A SUPRISE Sweet 16 birthday party with 14 of her friends. I also did not receive them until I called 11 times over 3 days. I lied to and treated EXTREMELY RUDELY, even mocked by 2 of those 11 call center employees that you employ. I will spend my time in the very near future on social media WARNING my friends, family and general public about your scandalous way so that nobody has to go thru what I just went thru for the last 3 days. I lost sleeps dead sick over this. MY 16 year old daughter literally cried for hours OVER WHAT SHOULD HAVE BEEN THE HAPPIEST DAY OF HER LIFE. And you employee offered to give we 15$ back. I don't even want your 15$ THAT IS JUST ANOTHER SLAP IN THE FACE. I am also a local business owner and I could NEVER imagine a business this way. Absolutely NO intergrity.