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TangaReviews 968

2.3

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Tanga Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.

This summary is generated by AI, based on text from customer reviews

service
138
value
143
shipping
140
returns
80
quality
134
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New York
1 review
0 helpful votes
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This site is awesome
February 26, 2015

His site has all the things you want at the right price

Date of experience: February 26, 2015
Arkansas
1 review
1 helpful vote
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Great
February 24, 2015

You guys have some excellent unbeatable deals. I know I couldn't find these things anywhere for these prices.

Date of experience: February 24, 2015
New Jersey
1 review
0 helpful votes
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They get the job done!
February 23, 2015

Have ordered several times and I've never been disappointed. Customer service is super fast to respond to any questions. Tons of great products, you never know what's going to pop up!

Date of experience: February 22, 2015
California
1 review
0 helpful votes
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Wow
February 22, 2015

I was really surprised with the fast delivery of the product I purchased and the quality. I will continue to buy from u guys.

Date of experience: February 22, 2015
Virginia
1 review
0 helpful votes
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I REALLY LIKE THE SITE
February 22, 2015

THE OVERALL SELECTION OF THE MERCHANDISE SOLD IS VERY GOOD, EASY TO NAVIGATE THE SITE, THE ONLY REASON I DIDN'T RATE IT 5 STARS IS BECAUSE SHIPPING ALTHOUGH MOST TIMES FREE TAKES QUITE A FEW DAYS TO ARRIVE A SLOWWW... PROCESS. THAT IS MY ONLY ISSUE WITH IT OTHERWISE IT PRETTY NICE.

Date of experience: February 22, 2015
Illinois
1 review
0 helpful votes
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I'm addicted!
February 22, 2015

Great deals. I've been happy with everything I've received so far.

Date of experience: February 22, 2015
Georgia
1 review
0 helpful votes
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Diamond in the rough!
February 22, 2015

I watch for the Tanga sale notices everyday and often I am rewarded with low cost, unique gift ideas and personal items. Prices are always better than just about anyone else and presentation is straight forward. Buying is simple and I have not found any indication that my personal information has been at all compromised by Tanga. I do wish the shipping were a bit quicker and that there were more products available. I have not rated the "Service" or "Returns" catagories, as I have never needed to use them!

Date of experience: February 21, 2015
Pennsylvania
1 review
0 helpful votes
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Fast and efficient
February 22, 2015

I ordered 2 selfie sticks on Monday and received exactly what I wanted and by Thursday. Gave them as presents to my sister and niece they were so excited "best birthday present" from my 10 year old niece! Thank you so much!

Date of experience: February 21, 2015
California
1 review
19 helpful votes
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The purse looked better than it did on-line! When looking at some of the stitching and the buckle on-line I somewhat questioned the quality. So I was pleasantly surprised at the quality look of the purse when it arrived. The purse seems lager than what I had envisioned by comparing the measurements to my current purse. My expectation was they were pretty much the same size but the new purse looks larger. In my case I would have preferred the purse to be a bit smaller rather than larger. Also, the purse has a pretty strong leather scent (yes, it is leather!) which is no doubt a result of it being wrapped in plastic. This is not a problem but I'd recommend you allow a bit of time for the purse to air out before using it. The one area that did disappoint me thus only 4 stars on quality was the crinkly sounding lining. It sounds cheap and I question the durability of the lining. Overall for the price it is a very nice leather purse. (Shipping got dinged not because of Tanga but USPS. USPS encountered a problem that delayed the delivery by 2 days.)

Date of experience: February 20, 2015
Tennessee
1 review
0 helpful votes
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Though I did receive a full refund for my purchase I feel that this company sells cheap products and avoids the customers. You can not find a contact number anywhere on their site so I was totally at the mercy to respond to my request for a full refund. When they did contact me to let me know they would issue the refund, they told me to keep the earrings since they were of no use to them and "You will not need to return this item and you may do with it what you wish. If it is an item that can be used for something else, go ahead! Maybe something to prop under a wobbly table?" Thanks a lot Victoria for that suggestion. I mean really, tell a customer to keep the junk and use it prop up a wobbly table. WHAT?

Date of experience: February 20, 2015
Tanga C. — Tanga Rep
over a year old

Hello M F,

I hate that you received a defective product. I'm very sorry for the frustration caused!

I would love to get your order information and email address, so I can issue you a gift certificate for the trouble with the order. This will never expire, and will be available in the future should you decide to come back.

Due to high volume inquiries, we are primarily email based. We can't always get to the phone, however will return all voice mails in 24-48 hours via email.

In case you need further assistance, we will be more than happy to help! Our contact link is below:

www.tanga.com/support

Thank you,
TangaLaura
Customer Service Manager

California
1 review
0 helpful votes
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Great company, with a wide variety of quality, value items. Fast shipping too. Buy with confidence, I'm a regular customer and I haven't had a single bad experience. AAA+++

Date of experience: February 20, 2015
Washington
1 review
0 helpful votes
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Works perfect!
February 18, 2015

I like the cover for my ipad and will buy again from you!

Date of experience: February 18, 2015
New York
1 review
0 helpful votes
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Amazing
February 18, 2015

Tanga is an amazing company! They have great merchandise at great prices! I recieved my order right when they said I would and I was not disappointed!

Date of experience: February 18, 2015
Pennsylvania
1 review
0 helpful votes
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Ordering was easy, prices were affordable, and shipping was fast! I will definitely order from Tanga in the future.

Date of experience: February 16, 2015
Georgia
1 review
0 helpful votes
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Really impressed with this site. My purchase was shipped very quickly, much more quickly than I was expecting! Great price for the items I ordered!

Date of experience: February 16, 2015
Massachusetts
1 review
0 helpful votes
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Everything that I bought from this company has been very satisfactory. I look forward to their specials every day in my e-mail

Date of experience: February 15, 2015
New Jersey
1 review
0 helpful votes
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I have always had a great shopping experience with Tanga.

Date of experience: February 15, 2015
Maryland
2 reviews
0 helpful votes
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Nice products, fast service and prompt messaging after order is placed.

Date of experience: February 15, 2015
Massachusetts
1 review
0 helpful votes
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I really love Buying from tanga. They have great deals and fast shipping. I will highly recommend tanga for anyone that's looking to save money and get a great deal.

Date of experience: February 15, 2015
Massachusetts
1 review
0 helpful votes
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I absolutely love Tanga
February 15, 2015

I absolutely love Tanga. It is the first place that I look at for things I want to buy.
It is a small company and they have it all together. I have never had an issue with anything I have purchased. Give them A chance. Their prices are so reasonable you will love them too.
This is the only place I have ever revieiwed but I believe they really deserve it.

Date of experience: February 15, 2015

From the business

Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.


tanga.com
Founded in 2006
Chandler, AZ, United States