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Tanga Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
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This site offers some unusual but useful item for sale at low prices. The site is updated daily and the staff seems to work to make sure your customer experience is great. They have a few hiccups, but correct mistakes immediately and are very responsive to customers. Great place to find the stuff you never knew you needed!
I have been pleased with the quality of the products I have purchased at such a low price, and usually receive the items extremely quickly. You have such a nice variety of things as well.
They work so hard to please me (US) the customer and it sure shows! Tanga is quite a pleasant surprise, I was not expecting such good and fast service and very helpful is you need them. Thanks TANGA! I Love ya!
I've ordered a few things from Tanga. The deals are great. If I've ever had a problem with an order, customer service is excellent and problem resolved. I really like the variety of their offerings. Great job, Tanga!
My wife and I have purchased numerous items on Tanga and have been impressed with the quality of the products. Shipping was fast and they communicated very well.
We highly recommend this site and the prices cannot be beat.
DM&GM
Tanga has great products ranging from electronics to jewelry. I've purchased items over 15 times and have never been disappointed! Delivery is quick, too!
Great stuff! Amazing prices! And fast free shipping!... wOW!
Great prices and everything shipped and arrived just as described.
I've been doing business (ok, just buying what stuff I like) with these guys for years, and sometimes stuff happens. When it does, their customer service kicks $#*!.
Whenever there's been a problem, they step up and take care of the issue with lightning speed and alacrity- if you see stuff you like, don't hesitate- these are great people to buy from.
I need to pay closer attention to the dimensions they provide in the advertisement.
I have shopped at Tanga for some time now. I think the employee total was 15 when I started. I have lost count of my orders. My problems have been rare and they have been taken care of with great customer service and speed! I check out the specials every day and continue to shop with confidence.
With my last order with Tanga.com, I didn't receive one of the items ordered. I sent them an email to let them know and it was answered very quickly and professionally. They were prompt in stating that they were sorry about the mix up and quickly refunded the money for the item asking me to reorder it if I still wanted it. Again customer for life!
I recently purchased a 5 pack of (what I thought was) mini Srichacha hot sauce bottles. The photo had five small plastic bottles of the coveted hot sauce in adorable little travel sized bottles. I was shocked when I received 5 EMPTY bottles, and revisited the product description that said "fillable bottles." As an English teacher I was validated and my mantra to read carefully meant the joke was on me. Had it said refillable, I would really have been burned here. Providing my own hot sauce, and paying 15.99 plus shipping and handling for empty bottles is beyond infuriating --it's just plain embarrassing!
Overall Tanga.com has great deals and their customer service is great too!
The items represented on Tanga's website are accurate, prices are deeply discounted, and shipping is free or reasonable. We've been a customer for special years and have only had one minor issue, which was resolved quickly and satisfactorily. I endorse Tanga with two thumbs up.
I have shopped online for years and I have to say Tanga is without a doubt the best site I have ever seen.Top and unbeatable values and service. I am extremely impressed with this online bussiness. You can shop knowing you will get a great value along with best service on or of the web.
A great team of quality products offered at exceptional prices. Fast shipping and easy returns should you not be satisfied. Don't hesitate to give this crew a try, you will be pleasantly surprised.
These are good sized and you receive 2 - good quality.
I've ordered a few times from tanga, and they are fantastic. I always get my order in a reasonable time, and everything is always packaged well!
From the business
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Gretchen,
Oh no! I hate hearing this. :( We definitely tried to make it clear that the bottles are sold empty but I'm sorry for the misunderstanding! We will definitely take the product back if you're unhappy with it! Unfortunately, I am unable to find your order with the information provided, but if you could private message me your name, shipping address and email or perhaps even order number, I can look into this further for you.
If you are unable to private message me, please contact our customer service team and we will be more than happy to hep you.
www.tanga.com/support
Thanks,
TangaKrista
Customer Service Manager