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The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
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Tanga is easy to order items and I got my package fairly quickly.
Tanga has very good prices and excellent service. It is important to me to give business to small companies. Tanga deserves it.
Items not really as shown very poor quality, than must pay to return items
I've been very pleased with everything I've ordered so far. Will continue to use this site.
I love Tanga! The deals keep coming. I started with small purchases - phone cases and chargers and worked my way up to refurbished Apple computers. Everything including clothes, jewelry - all at great prices! You just have to keep your eyes open and you will find something you need or want.
I'm very impressed with the quality of merchandise I get. I've always gotten my products within the time frame promised, if not earlier. The prices are great! I really like the rewards program they have in place. The selection is really awesome!
Everything I have ordered is wonderful. My only concern is there is never a packing slip so if I wanted too send it back I don't know where to send it.
Every time I go to the Tanga website, I find something else I like at a great price! I almost have all of my holiday shopping done & it's only May! No worries Tanga employees(who are so cute and customer service oriented) there are always birthdays and anniversaries to buy for! Wish you were in Jersey so I could work with you!-Nancy
My recent purchase of sterling silver necklaces and earrings far exceeded my expectations. They shine so bright, which I love, and they go with all of my wardrobe. This is one of the best websites on the web to purchase not just jewelry but anything you are looking for.
They deliver on time, if you call they pick up and cater to your needs and they have the most amazing deals. They make online shopping a breeze. Love tanga!
You never know what they'll offer next, but it's always interesting.
And if you ever need customer service, it's the best. They are always quick to answer, friendly, and willing to help in any way they can.
I order from Tanga frequently and have been pleased with every product that I ordered. I have contacted the site once when something came broken and the price was added back to my card without a hassle and in prompt time. Thank you Tanga!
I ordered ear rings that the site said would be to me by mothers day. Two weeks later and with nothing to show for but a refund I was left very disappointed by CS and their minimal efforts to even give a damn. Will not continue to shop here.
This site offers a wide variety of merchandise at very good prices - and often unbelievably great prices! Inquiries are answered promptly by helpful people.
I like the variety of products I've been able to find on the site. I've gotten some really great prices, and decent shipping time overall.
Love tanga have wonderful products at awesome prices
I order a magnetic phone holder for my car and it would not hold my phone
Oh no! I hate hearing this. :( Unfortunately, I am unable to find your order with the information provided, but if you could private message me your name, shipping address and email or perhaps even order number, I can look into this further for you.
If you are unable to private message me, please contact our customer service team and we will be more than happy to hep you.
www.tanga.com/support
Thanks,
TangaKrista
Customer Service Manager
Everything I have bought has been great. The prices are very good and shipping has arrived earlier than promised. Thank You! I would recommend Tanga to my friends.
Answer: Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Answer: Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
Answer: If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.
Oh no! I hate hearing this. :( Unfortunately, I am unable to find your order with the information provided, but if you could private message me your name, shipping address and email or perhaps even order number, I can look into this further for you.
If you are unable to private message me, please contact our customer service team and we will be more than happy to hep you.
www.tanga.com/support
Thanks,
TangaKrista
Customer Service Manager