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The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
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I bought a food scale and the scale works wonderfully, but the instructions looked like they were written by someone who barely speaks English. It also said batteries were included but were not.
My sharpener is A-OK aside from the pungent smell of cresote on the rubber portion, it's a knife sharpener
FIRST TIME I ORDERED FROM TANGA - I HAD NEVER HEARD OF THIS COMPANY SO WAS A LITTLE SKEPTICAL, BUT AFTER I READ THE REVIEWS IT MADE ME FEEL MORE CONFIDENT IN PLACING MY ORDER. MY ORDER WAS HERE IN JUST A FEW DAYS. VERY SATISFIED & WILL ORDER AGAIN & AGAIN!
The items I purchased were all really good deals and they came so quickly! I can't ask for anything more from a company! Thanks!
Great product with a company which is small that has great customer service and guarantee their products! They have excellent prices too!
Tanga has great products that are available at great prices! Makes shopping so much more fun!
Tanga is the best ever find. The prices are top notch. Unbeatable. Will always check with Tanga before I make an online purchase.
I have been shopping on Tanga for some time now. They have the best collection of all the things I like at the best prices. Even though I have had a couple of small issues with a couple of orders, they are Johnny on the Spot to correct, replace, or refund any thing that I have a problem with. And they do so very quickly. I would definitely recommend this site to all my friends!
I love Tanga! Always quality stuff & great prices! The customer service is spot on and I always feel the service is above and beyond. Shipping is always speedy. The fact that I am helping to support a small, USA organization is the "icing on the cake." Keep up the good work Tanga & affiliated companies!
I ordered at the beginning of the week and had my product by the end of the week - great turnaround time.
These aren't usually seconds or defects, it's good stuff. The thing is they sell things that sometimes are a little cheaper, non-brand, or branded things and it looks like a great deal but you don't realize until it comes in that is just the accessory bundle and not the device with accessories. If it looks too good to be true, it is too good to be true. Best little company for cheap goods.
I love ❤ Tanga! Tanga has great discounts and a wide variety of products to choose from. If you need help with anything they get back to you, with answers, in a timely manner. I can't say enough about this site. Plus you get great deals on Free shipping. You can't go wrong shopping at Tanga.
I have recently made several purchases through TANGA. The transactions were place with ease and rapid delivery customer service always responds quickly. TANGA is first class!
Great price and fast delivery item just as described
Tanga has very good specials and I have received everything promptly and packaged very well. I believe they offer great value.
Don't waste your money. Strap snapped apart first time I tried to wear it.
I have to stay that I had a wonderful experience with tanga. Their prices are really competitive, customer services is great and delivery is fast. I highly recommend using them
Great products, great prices, outstanding staff. Just love it all!
I've been very happy with all my purchases. I recently ordered a ring in the wrong size. Easy process to return. Very happy with the "daughter" infinity ring and my daughter loved it too. I love my March Swarovski ring. Thanks Tanga.
In my opinion, Tanga has the best deals on line with high quality. I enjoy shopping on their site because they always seem so happy. They have a way of making every shopping experience personal. I always leave the site knowing that they greatly appreciated my business. Thank you to the entire Tanga Team!
Answer: Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Answer: Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
Answer: If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.