I am very happy with my purchase from Swap.com. Clothes exactly as shown. Timely shipping. Lots of sales on top of already great prices. This is a great option for those who like second-hand shopping but are unable to leave their home. Will be shopping here regularly.
Tons of great choices, expedient delivery, superb return policy. No complaints from me. I've ordered from this company for several years now, and they continually live up to their exceptional customer service guidelines. Keep up the great work everyone! You are all doing a fabulous job and it shows!
I used to order from Swap.com. I had mixed opinions of my orders. You can't tell exactly how something will fit or look on you, so you're taking a risk ordering it. My problem is the last few times I've looked at their items online, they have gotten very expensive.
I joined Swap.com a few days ago, and found out a little too late how their exact methods work, and it's not something in which I feel comfortable participating. I don't like the method they use for acceptance and rejection, because it puts you under the spotlight to get the item out now now now. I mean, I can't make two or three trips to our post office every day. That eats up a lot of fuel. Add in Swap.com's monthly fee, transaction fee and shipping costs, and you're really not saving any money at all!
I can't recommend them as a way to really save money. I'm sure there are much better choices out there.
I previously wrote a negative review but I need to correct it, because I did not understand the swap.com process. When you get your first email from them about a box being processed, it might look like everything was rejected, which is what happened to me. But then they ended up posting a bunch of my items. I just needed to be patient. They were very professional in dealing with my frustration. Now I will definitely send more items their way. I haven't bought anything yet but the kids clothes look great.
Saw the ad when searching for" cheap, inexpensive clothing" and came across this site. It has cheap prices, well maintained clothing. Clean even though I washed them. Packed *******@and shipped"free" and on time. I will definitely shop at swap.com again..
I've personally used swap.com numerous times and I have never had any problems with them. They provide amazing second handed clothing and accessories for prices even cheaper than goodwill. Not to mention they ALWAYS have sales and promo codes so you're bound to get clothing for a few dollars each as well as for free shipping. I've found brands such as Juicy Couture, GAP, as well as VS. I especially love how they describe each listing on their website accurately based on the items condition. My only problem would be the fact that trying to search for a specific item as well filter items is kind of annoying, a lot of the time it will return no result.
Swap.com has been the best discovery for me. I've been buying up bunches of baby clothes for my new grandson who grows out of them faster than I can dress him for an incredibly low price with quality items. Everything advertised and pictured on Swap.com has been exactly as described and shown, prices are unbelievable, and all items come packaged individually wrapped and labeled. Highly recommend for all items. My daughter said she wishes she had known about swap.com when she was pregnant, their maternity clothing is all first rate as well. I love going to yard sales and shopping online, and this has combined both, yard sales online. Items were also shipped in a very timely manner.
Great selection of products, reasonable pricing and fast shipping. My shopping was mainly within the men's section. While looking over other sections, the same wide selection appeared available. Could you ask for more?
I have a limited clothing budget, and stumbled across swap.com looking for cheaper clothing online. I have only put in two orders, but both arrived within a decent amount of time, about a week plus or minus a day or two, (if you're spoiled by a certain site's prime shipping, the wait is a bummer) and everything was in excellent condition. The photos on the site are accurate, their customer service is prompt and polite, and you can even pay through your Amazon account, huge added bonus! I love them and will continue to shop there.
My new addiction! I love this website. I've placed 10 orders since finding them and have had zero problems. Everything is always packaged neatly, all the items have been clean and just as described. I can't bring myself to pay full price any more. I don't know how others say this site is fraud cause it's not. Looking forward to placing many more orders with Swap.com
I ordered several summer tops. My order arrived quickly and the tips were lovely. Each was individually packaged just like you are in a retail shop. All were in very good condition. I had to make a return due to side but that's what happens sometimes when yours not trying on. The return process was painless and I've got store credit, which I'll be happy to use. Good deals, good service. Feel free to ship swap.com without worry.
Swap.Com offers so many great items and guarantee their products if you are not completely satisfied. SO much fun browsing their site for wonderful deals. I highly recommend this company, give them a try, you won't be disappointed.
Swap.com is Perfect! I hope everyone tries Swap.com. I have had the best experience with great prices, high quality, punctual free shipping, extremely easy selling, and I love the saved searches that sen me emails with items that become available to match! I was looking for unique items and if you don't find them just save your search and if they get not in stock they email you! I would never have attempted to sell anything except swap.com made it so easy I thought OK why not. Then all my items sold and I got money from things I never intended to use again (ie maternity clothes). I cannot express how much I love this site! It is my new favorite site for kids clothes, books, videos, toys, etc."
None of the clothes I have ever gotten from Swap looks used! I buy mostly skirts, dresses and blouses. It's like shopping at a new store! Everything is clean and very well packaged and it arrives on time. Nothing is misrepresented, always looks just like the pic! There's only been one item I've had a hard time finding, it's kind of vintage, maybe 50 years old. No big deal. I love Swap.com and will continue to shop there!
Swap auto-listed and sold my $600 suit for $8.40. Eight dollars and 40 cents! Swap used to be good for sellers to get a decent cut for nice, good condition items. You could also custom price your clothes, say if they were 100% cashmere or rarer items. Now they auto price things without the seller's permission and sell them at whatever price their algorithm produces. I tried to get them to take down my listings that were grossly underpriced and they didn't! I sent the box in 3 months ago having no idea they would screw me over like this! Sellers will inevitably leave when treated so poorly!
Very fast shipping, Packaging was very neat and organized. Item's were as described if not better. Clean & neat. I wish I would of known about this site before. Definitely will be using swap.com for future purchases.
When I started I made roughly 40 to 50% but they changed their policy so the owners of swap.com can make a lot more money so for every item that sells for $10 or less you only get $2 I also didn't know that buyers can use 50% off coupons so there for my Boutique items brought me in about $2 an item do not send your items here take them to local stores that buy them outright because they pay low prices but slap.com will pay you even less we are warning you all these write-ups don't do it unless you don't care about getting next to nothing back
Hello Barbara,
Thank you for your feedback in regards to your selling experience. Sellers receive different percentages in their payouts based on the price of each item. Items which are priced at $20.00 or more receive a payout of 60% in cash or 70% in store credit. We would also love to hear more about your selling experience. Please, email assistance@swap.com with any feedback, suggestions, or concerns.
We look forward to hearing from you!
I've often searched for good cheap clothes on ebay, but Swap.com is much better because it's devoted mostly to clothes and accessories. You can find good long pants, for example, for prices as low as $3 or $4, and most clothing has a 75% to 90% discount off its retail value. If you prefer your clothes new with tags, they also offer those. Shipping is free with your first purchase of $20, and very reasonable thereafter (a flat fee of $4.99 if you have all items shipped in one package). Clothing is clean and folded carefully, then each item is shrink-wrapped.
Yes, I am pretty much HOOKED shopping at swap.com! I discovered Swap.com about a month ago and now even my sister shops at Swap! Great prices for all new and gently used clothes, & shipping is always on time or arrives beforehand. I have yet to be disappointed!
Answer: I have only placed one order so far. I ordered 10 blouses. I returned 5, due to size issues. All 10 blouses were nice, but 5 did not fit quite right due to different manufacturer's. You need to get an RMA # for returns. I was promptly refunded my money for the 5 blouses. I would order again in the future. I am not aware of any return quantity restrictions. Hope this helps.
Answer: If you want to sell clothes, all the information is on their website. Basically, they get a percentage and then they pay you thru an existing PayPal account that you set up.
Answer: Hi Patricia, We are on about a 55-60 day delay in processing inbound shipments. When your items are processed, you will be notified via email that they are ready to be priced. Have you sent an email to our support team at assistance@swap.com yet? A member of our team can look up your account information and give you a better idea of exact when you can expect to see your items. Thank you, Lauren Swap.com Support Manager
Answer: Same here, I sent a box in June and have received nothing nothing saying it was accepted or rejected absolutely nothing. I've sent 5 emails and nothing. I will be contacting the better business bureau as well.
Answer: I don't think so. I've sold and from my experience it varies. The things that I thought would sell first, haven't sold yet. It varies by what people are looking for at the time. I've bought all different seasons at random times. I buy by what's a great deal. When selling, group like items together. I've noticed multiple things sell first.
Answer: Hi Jo, That is correct. You can return items that do not fit as long as you request the return within 30 days. We will send you a pre-paid UPS shipping label to send back your return free of charge. Once the return is received, we will refund your card within five (5) business days. If you have any further questions, please do not hesitate to contact us at assistance@swap.com. We are happy to help! Best, Matt
Answer: There's no way for them to go over prices. They have to see the items and determine from going over it, if it's acceptable, once it's accepted, then you have to determine the price you want to sell it for. You could try searching on their site for similar items and see what they are priced at. I did notice when pricing my items that I'd get a little notice with recommended prices, which was very helpful. I didn't have a good experience selling but many others have. Make sure you take pictures of your items, that's very important. I appreciated that their site is set up to allow you to take back your items if you changed your mind about selling them. I'm in the process of getting back my items. Hopefully it works out well and I get all my items back.
Swap.com has a rating of 2.6 stars from 1,191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swap.com most frequently mention customer service, store credit and good condition. Swap.com ranks 1st among Swap sites.
Lauren,
Thank you for your updated review! We are always looking to improve in informing our sellers of our current processes. If you have any further questions, inquire to assistance@swap.com.
Thank you for your partnership!