SwansonReviews 287

I too am having trouble with Swanson Vitamins. The larger the order you make, the longer it will take them to ship it out. Having spent tens of thousands of dollars and continually been shafted by this organisation, I'll be going to back to iherb.com.

I can make an order with iherb a week later than Swanson and it will still get to Australia days faster. I really thought everything would change with Swanson when they started offering faster international shipping couriers such as UPS (which I use with iherb) but it is all useless when they take forever to even bother to ship your items.

It is a ridiculous business model that when a customer spends more, they are penalised with excessively long shipping times compared to those who make small orders and get them quickly.

I used to order every 1-2 weeks, but orders would not leave the US for at least a week. Communication was slow and unsatisfactory. They would claim that they had sent emails (a lie) to me about my order and why it was delayed. Their main problem is that they claim to have items in stock when they don't. If you wish to make an order, make sure you immediately check that none of your items are backordered otherwise they will hold your order until they have them and not tell you about it. I never received emails such as order confirmations, when orders have shipped, etc like you would expect from other organisation when shopping online.

iherb.com offers a $10 discount on your first order and has a remarkable rewards program, whereby you can receive loyalty discounts off future orders. Go to http://www.iherb.com?rcode=JUD979

I have ordered from Swanson in the past with no problem. But... when everything works well you really never learn about a company, but once something "happens" you learn how they really operate. I ordered almost a $100 in vitamins from Swanson. On 12/27 knowing I hade to go away on 1/17. That is really enought time to allow the pills to get to me. I have a condition called c diff and take a form or probiotic that is known to work. They were delivered on 1/6 to thw wrong address by UPS. OK so bad UPS but more the problem with Swanson CS. UPS accepted that they delivered the items to the wrong address. I called Swanson and asked them to note to UPS that if the package is returned to change the scan to RETURN TO SENDER and to re ship my already paid for not in hand vitmans so that I would get them before I leave or if they were not going to do this to refund my money and have Swanson battle it out with UPS for their insurance claim. That I have really have nothing to do with the matter and all I want is the vitamins that I have paid for. Either from Swanson or to buy them locally ( which I should have done to begin with). Swanson won't budge. They want to wait until UPS settles with them, then replace my vitmans. I won't even be in the US at that point for 2 months. So I guess it works this way. Swanson's got itself covered. I on the other hand have no vitmans and out $100. That SUCKS

I AM A LONG TIME CUSTOMER WHO HAS SPENT THOUSANDS OF DOLLARS OVER THE YEARS. I DISCOVERED I HAD TWO IDENTICAL PACKAGES OF
SW1052, MILK THISTLE DANDELION AND YELLOW DOCK. ONE PACKAGE HAD SMALL WHITE CAPSULES AND THE OTHER LARGE BROWN ONES. I WAS ORDERING ON THE EVENING OF 1/9/14. THE OPERATOR ASKED ME TO SEND IN THE BOTTLES BUT I WOULD RECEIVE NO REFUND AS THEY WERE TOO OLD. SHE SAID A SUPERVISOR WOULD CALL BUT NEVER DID.
IF THAT IS HOW THEY TREAT A LONG TERM VALUABLE CUSTOMER THEN
THEY CAN KISS ME GOODBYE. I WILL NEVER ORDER FROM SWANSONS AGAIN. JAMES FRAWLEYCUST #******* SOURSE CODE DQA1NL I AM SHOCKED AND HURT BY THIS TREATMENT.

Swansonvitamins.com sells just about any supplement you can think of plus a great number of some you've probably never heard of. They offer the most competitive prices on the web that I have found. The only complaint I have is they limit the quantity of some of their items that I need more of so I have to wait a few days to order more and that causes more shipping charges for me. I usually only rate a place with five stars when they ship free/fast and have the lowest price I can find.

I love this site for their quality products and fair prices. I also appreciate the research update emails they send out that keep customers informed of new research developments and how they might be of benefit to interested people. Their shipping price is excellent at $4.99 no matter the size of one's order. I highly recommend this site for purchasing not only vitamins but other items like shampoos, tuna, healthful oils and many other items one might need or want.

I have found Swanson's to have a a great selection and excellent prices on high quality products. I have also found their customer service to be some of the best I have experienced anywhere.

They shipped on time and I received my order about when I expected it.

I always research a company before I buy from them, and now having used them, I can not say enough good things about them. I can't imagine getting my vitamins from any other source. I would recommend them to anyone!

As I was about to reorder a high bioavailable product, I discovered they had changed their formula by adding cheaper, less bioavailable ingredients. Then they censored my negative review about the newer/cheaper product and refused to post it. This site should NOT be trusted; they lost my business. Please read ALL labels, even if you've already purchased the product previously; they switch formulas (probably hoping that the consumer won't notice).

This is the primary site I use for ordering all of my vitamins and supplements. I have been using swanson's for over 5 years, and they rarely let me down. Also, the swanson's brand is not only cheaper, but of equal or better quality than the major brands. My only complaints are that the standard shipping time can be a bit longer than expected, and that they have occasionally gotten my order wrong, or forgotten to ship part of my order. I had to call them, but they fixed the situation immediately. AND... this has only happened twice in the last 5+ years. OVERALL a great site with a WIDE VARIETY of products. Every weird, new, "must-have" supplement you may heard about... they have it!

So like a week ago i ordered some stuff from swansonsvitamins.com it arrived yesterday so big ups for the speedy arrival and in mint condition um i'm still waiting for packages from a company called xtend-life.com i think um whom i've reviewed, point being there in new zealand which is closer than the states haha like way closer like neyo closer, so anyway swansons if you haven't been to there site check it out it's well layed out i've reviewed them before and i gave it lots of love and now i'm giving it more, 3 products/supplements came to 36 bucks i saved loads ordering from them, i guess i'll call back in soon to let you know if these products work or not. Thank for reading.